Help! iPod won't connect to computer

So, I got a new iPod Touch 5g about a month and a half ago and it was connecting to my computer just fine up until about 2 weeks ago when I updated my iTunes. I have an HP laptop that runs on Windows 8.1. I have gone through all of the steps that everyone keeps telling me. I've uninstalled iTunes, reset my iPod, checked my cable, which I know is not the problem because it works everytime I plug it into the wall, I have checked multiple times for a new update, and I've run diagnostics multiple times and everytime the same thing happens and I get the same steps which I've run through multiple times. When I connect my iPod it will charge but it won't recognize it in iTunes. I'm sorry if I sound rude, I've gotten extremely fed up with this because it happened to my last iPod aswell. Please help me.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components

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Very frustrating.... iPod won't connect to computer or iTunes

I've seen other topics here posting similar issues, but I thought I would start a new one anyway.
Every time I connect my iPod to the computer, the "connected" screen pops up on the iPod, but nothing shows up in Devices on iTunes. Sometimes my computer recognizes it, sometimes it doesn't.
Up until a few months ago, I didn't have a docking station, so I connected my iPod to my PC quite often. I never had an issue with it. Now that I have a docking station that charges it, I don't connect my iPod nearly as often. When I do, I have problems. I tried downloading the new iTunes.... that worked.... for one time. Now it won't recognize my iPod again. So I tried re-downloading it again, still, nothing. I've reset my iPod; opened iTunes then plugged it in; plugged it in then opened iTunes; restarted the computer; and stopped the iPod service then started it again. Nothing helps; it won't synchronize and connect with iTunes.
Is this an iTunes problem or an issue with my iPod? Please help! This is really annoying.

Hi,
I've had this problem too, but the support articles don't help. I reinstalled 10.6 multiple times but it did nothing, then finally downgraded to 10.4.1, which worked. Now it's doing the same thing with 10.4.1. Every time I've had this problem, the device manager says Apple Mobile Device USB Driver isn't working. I've reset it multiple times. I don't really want to have to reinstall again, any ideas why AMD keeps failing?

IPod won't connect to Computer or iTunes

When I plug my 5th gen. iPod nano into my Windows 7 PC, it doesn't show up in iTunes or My Computer. I've tried restarting my laptop and iPod, using a different cord, and connecting to a friend's PC which didn't work. Help please?

When you connected the Nano to your PC, did anything change on the iPod's display? Did it appear to charge at all?
I assume you have worked through each and every suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
and connecting to a friend's PC which didn't work.
If the Nano is not being recognized by two different PCs, that rules out the possibility of an issue with your own PC and points to an issue with the Nano. Check the Nano's dock connector port for any signs of damaged/bent pins or corrosion. If there is any debris lodged in there, take a can of compressed air and perhaps even a soft brush of some sort to dislodge and remove it.
Otherwise, you may need to take your iPod in for service or replacement.
B-rock

Ipod Won't Connect To Computer Or Turn Off

I connected my ipod to my mac and the ipod screen turned to the usual do not connect. But the iPod icon did not show up on the desktop or iTunes menu. I unconnected my iPod and tried to turn it off but it won't. It continued to show the do not disconnect screen as well as being on hold even though it wasn't. This is the first time this is happened and I have had my iPod since it first came out. Any help would be great. Thanks.

I connected my ipod to my mac and the ipod screen
turned to the usual do not connect. But the iPod icon
did not show up on the desktop or iTunes menu. I
unconnected my iPod and tried to turn it off but it
won't. It continued to show the do not disconnect
screen as well as being on hold even though it
wasn't. This is the first time this is happened and I
have had my iPod since it first came out. Any help
would be great. Thanks.
The same basic problem; iPod w/video 80 gb. When pressing Menu Do Not Disconnect pops up. Also iPod won't turn off. It charges but doesn't show it on iTunes. I'm connected to Windows XP.

Ipod won't connect to computer or itunes, help!

everytime i try to connect my ipod touch to my computer/itunes it doesn't appear

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Ipod won't connect to computer

when i connect ipod touch to my pc it show this error usb drive is not recognized
i try
If only "Unknown Device" appears:
Right-click on the "Unknown Device" entry, and choose "Properties" from the shortcut menu.
Click the Details tab, and in the drop-down menu, select "Hardware IDs"
If the hardware ID displayed starts with this:
USB\VID_0000&PID_0000 THIS IS WHERE ITS USB/UNKNOWN
This means that Windows cannot read the hardware IDs of the device, and so has replaced them with all zeros. This is typically caused by a faulty USB connection, or an incompatibility with your USB chipset drivers.
Disconnect the device, and unplug all USB devices from your computer. Shut your computer down, and power it back on.
Reconnect your device, testing each USB port for approximately 30 seconds to see if your device is recognized.
Test with an alternate, known-good 30-pin to USB cable if available.
Temporarily disable any "USB Enhanced Host Controller" or "USB 2.0 Host Controller" entries in the Device Manager, under the USB Controllers section. Do this by right-clicking on them, and choosing "disable".
Note: This may temporarily disable your USB keyboard or mouse. If so, disconnect your USB keyboard and mouse, if possible. Or if you are using a portable PC, connect an external keyboard and mouse, if necessary
After disabling USB 2.0 root hubs, reconnect your device.
If your device shows up in iTunes, try re-enabling your USB 2.0 root hubs by right-clicking on their entries in the Device Manager, and choosing "enable". If the issue returns, you may disable the USB 2.0 hubs as a temporary work-around, keeping in mind that sync will occur slowly, at USB 1.1 speeds. Then, consult your computer manufacturer for any updates for your USB 2.0 chipset.
but my hardware id shows USB/UNKNOWN
help I can't regarge my iPod now because it doesn't give any power to it
Please mail me, but only if you have an answer that realy works or have seen this befor at someone else.
<Email Edited by Host>

I am having the same problem. My iPod touch iOS 4.2.1 (8GB 3rd/2nd gen Model: MC086LL) was able to connect to my Windows 7 Laptop for a while before it stopped reconginzing my iPod. I am also getting USB/UNKNOWN as Harware ID. I do not have any onther cable to test my iPod with, and I know, atleast with the wall adopter, my iPod is able to charge fine (I dont usually charge my iPod from my laptop)

IPod won't connect to computer or charge from computer.

Okay, so, I plugged in my iPod touch (4th generation) to my computer and nothing happens. Literally, nothing. It wont charge and it wont even install any data or anything. Its not the USB cord because I plug it into my wall charger and it charges. I don't think its the USB outlet either since I plug in other cords to other devices and they work/connect. I have a theory though. A few months ago my sister plugged her iPod into my computer, replacing my data with hers. During the months after that, I never plugged my iPod into my computer until now. Any suggestions?

See:
iOS: Device not recognized in iTunes for Windows
Start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Next see if this helps determine cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if you have an iPod or computer problem

Help: ipod won't connect, display screen reads do not disconnect

my ipod doesn't show up in iTunes and I've already uninstalled and reinstalled four times. When I connect it, it keeps saying "do not disconnect" and and the battery even looks low now when it was recharged not too long ago. Sometimes I could see it in the Windows My Computer when I tried to reinstall several times, but right now I can't. I cannot sync the songs I want since it doesn't show up in iTunes...
It used to work fine on this computer but recently my sister plugged her iShuffle into my computer to get access to the songs I have. Now when I plug in my ipod mini, it doesn't show up and I can't sync more songs.
Twice after I reinstalled iTunes, it showed up and then acted as if it was copying the songs, but when it finished, nothing was there...
Another time it froze on me,but now it is unfrozen.
I currently have nothing on my ipod.. not even my old songs
I've already tried all the options in the help section relating to this topic, but nothing works...
Please help!
Thanks
hp pavilion ze4125 Windows XP

If you don't have iTunes installed, it will just sit there saying do not disconnect. Is the little charging lightning bolt on the upper corner or does it eventually change to a plug symbol? If so, it is charging fine. Now all you have to do is manually eject it from the Windows environment.
In the future, if you configure the iPod to Enable Disk Mode, it will show up as a disk drive on the computer and you can eject it as such. Right now, you should still be able to find the device on the system and eject it.
Patrick

IPod 4G screen is white, Won't connect to computer, wasn't restoring or in dfu. How to fix?

iPod 4G screen is white, won't connect to computer(Even though it's plugged in) no restoring was in process at the minute, and won't react to anything(Including turning on/off, no DFU, no Restoring, Home and power button aren't doing anything) How do I fix it?
Today, I was "screwing around" with an iron. When I pryed it open, (I'm guessing it must've hit my iPod 4G on the ironing board, I know, stupid decision) Next thing I knew, my iPod screen was white, or turning white, from an app I was in. I started freaking out because it wouldn't turn off or on. The sliding thing didn't even appear. I tried doing the "hold home and power button for ___ seconds" which didn't do anything, I tried plugging it into the computer, but the computer couldn't even tell it was plugged in. No restore or anything. It's currently white while I'm typing this... It's been about maybe a hour since it's been white. Any help or suggestions please? I'm not looking forward to taking it apart because recently I got the iPod fixed from when I had accidently shut it into the car door when it was in the pocket of my cardigan, which got caught in the door.
The back has a big diagnol dent across it, and I'm at a young age and not very experienced with this field, so I'm not opening anything. Again, this would reeeaaalllly help if anyone could help me with this issue! Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod won't connect to my Mac... Help?

My iPod won't connect with my Mac anymore.
It connected last time I tried it (four months ago, about). It's a Gen Two or Three (I don't know the difference, sorry) and I haven't changed anything about my Mac since then, or my iTunes.
If you can help at all, please reply. And don't hesitate to ask for more info.
EDIT: Oh, and I've tried resetting the iPod, putting it in Disk Mode, using a different USB port and restarting the computer (several times).
The iPod says "Do Not Disconnect" and the iPod symbol appears on Finder and I am able to access it, but it won't appear in iTunes.
Message was edited by: Hortaux

I was having the same problem--no iPod on Desktop, no iPod in iTunes. This fixed it for me, at least:
1. Open Applications > Utilities > Disk Utility. (My iPod DID show up here, though it wasn't mounted.)
2. Select the iPod in the disk list on the left.
3. Click "Verify Disk." (In my case, this revealed an underlying error.)
4. Click "Repair Disk." (If this works, great--stop here. It didn't work for me...)
5. Click the "Erase" tab at the top of the right-hand main pane.
6. Choose Mac OS Extended (Journaled) for Volume Format.
7. Click "Erase" button at bottom right.
Almost immediately, my iPod showed up on my Desktop, iTunes launched, and it was as though I had completed a Restore of the iPod.
Hope that helps....
David

IPod won't connect more than once

When I plug my iPod into my computer, my iTunes registers and connects and syncs. Perfectly fine. But I want to change some settings on my iPod, such as the album artwork and playlists, and whenever I try to sync it again, my iPod won't connect and my iTunes can't find it, even though its plugged in.
Help?

Typically when only one device can connect to the AirPort base station, it may be because it is not properly configured as a NAT router ... which is its default configuration.
One option is to perform a "factory default" reset on the AirPort, and then, try connecting one or more devices to verify that they now all get network/Internet access. Once verified, you can use the AirPort Utility to configure it per your networking requirements.

Ipod Won't Connect!

hey
ok so last night, i figured i'd put some more songs on my ipod... it kept having trouble connecting, but it eventually would... then i accidently pressed the "sync ipod" button, and it erased everything... then i felt a little bit better since i still have all the songs on my computer... but now my ipod won't connect to the computer... i plug it in with the usb cable, and on the ipod, it says Do Not Disconnect... but iTunes does not prompt when i plug it in... and it won't recognize my ipod... help please
Amanda

connect the Ipod and then restart the PC
-reset the ipod
-put the ipod in disk mode
-then restore
follow this article
http://docs.info.apple.com/article.html?artnum=61711
Thanks

3rd gen ipod won't connect with firewire.

3rd gen ipod won't connect to itunes with firewire. USB connects rarely but drains battery quickly. I've rebooted the ipod and computer and updated itunes. No effect. Any remedies besides buying a new ipod.

Answer to Question 1: - I connected the iPod with the USB, went to Disk Utility and erased the iPod. Now the iPod works with USB.
Question 2 is still unanswered. Ideas?

10 gig iPod won't connect.....

Greetings
I've changed the original battery from the 1st gen 10 gig scroll wheel, but now the iPod won't connect.
It has lost its charging indicator, but feels warm to the touch. I can still play all the music that is on there, but can't see it via iTunes or finder.
I can see the ipod via the firewire, i.e. about this mac, more info, firewire, shows that the iPod is connected, but has it listed as version 0.0.
I've tried this http://support.apple.com/kb/HT1363 but no joy.
Any ideas from the brains trust?
Cheers

Make sure you have tried a different FireWire port, and shutdown (power off) and restart your computer if you have not done so since having this issue.
You can try a different FireWire cable. If this is a 1st gen iPod, it uses a regular FireWire (400) cable.
Since the iPod is seen (somewhat), does the iPod show up in Disk Utility? If so, use Disk Utility to reformat (erase) the iPod's hard drive in the Erase tab. Make sure the iPod's hard drive (not the volume indented under the sidebar) is selected in the sidebar. Select +Mac OS Extended (Journaled) as the format type. If that procedure succeeds, run iTunes again and if it is seen now, use the Restore button to install and initialize the iPod's software.
It is possible that when you opened the iPod to replace the battery, you inadvertently disconnected the hard drive. Therefore, the iPod is "seen" by the system, but the hard drive is not. I have also read some reports that if the replacement battery is just a tad too thick, it puts pressure on the hard drive and causes the platter not to spin. So you may want to open it up again, check the hard drive connection, and try it with the back side off.

IPod won't connect to wifi but the wifi is fine

My computer's wifi is fine but both mine and my sisters iPods won't connect to the wifi. What's wrong with my iPod?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Help! iPod won't connect to computer

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