Help!!! ipod won't restore on itunes
my ipod won't restore on itunes because it says this check your network connections are connected and your network connection is active or try again later. i have no idea what this means and i have tried again later and it hasn't worked. also if i can restore can i get my things back? thanks
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
You can restore from backup to get things back
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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IPod won't sync to iTunes - Please help! Tried everything
My iPod won't sync to iTunes. I pug it into the computer, the computer recognizes the device. It automatically opens iTunes once it's plugged in. I was able to system restore via iTunes when the iPod was connected and it wiped the iPod. But when I hit sync it doesn't sync. When I hit the sync button for about 5 seconds the wheel will rotate on the iPod screen and say "syncing" but nothing happens on the iTunes side, (you know normally when your iPod is syncing at the top of the iTunes window it will say "syncing" and you can see the process happening as it quickly runs through the new music it is uploading, this doesn't happen.) I tried restarting the iPod and the computer, system reset, I checked in the control panel to make sure the apple device was started, (which it was,) and even bought a new sync cord to be sure. Nothing. Any ideas?
I was running into the same/similar problem. Is this a new computer but old ipod? In other words, does your ipod contain music from a previous pc? If so, that might be the problem. I bought a new pc and adequately transferred my music from old pc to new pc. My itunes library on new pc was where I wanted it to be. But when I tried to sync my ipod later, it wouldn't sync. Would stop at first step like yours was doing.
If this is the case with you, open your ipod information on itunes. It will automatically be on "Summary". Click on "Music". You will see a box labeled "Sync Music". Click on that box. Then you have the option of checking "Entire Music Library" or "Selected playlists.....". I chose entire library. When you sync, it will warn you that you will be erasing contents of ipod and replacing with contents of this itunes library. Like I said, my library was good. So I chose ok. It synced fine after that. -
I moved my music from the c drive to the d drive. All of my music is in itunes but my ipod won't sync with itunes. The syncing process is taking much longer than usual too. I left my ipod over night to sync and it didnt finish. Fails to sync every time. I tried to restore my ipod and it didnt help.
Ignore. I figured it out:)
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HT1339 My ipod won't restore. It keeps coming up with an error message.
My ipod won't restore. It keeps coming up with an error message. that says "The iPod '_____' cannot be restored because it contains files that are in use by another application." How do I fix this?
The only thing that's open is my itunes, so i don't see how anything on my iPod can be in use by another application.
It also does this when I try to eject it, so I end up having to just unplug it instead of ejecting it, which I know is not good.
And if it matters, sometimes I plug in my iPod and it doesn't register on either the iPod or in iTunes that my iPod is plugged in, so sometimes I have to re-plug it in. And my iPod these days will continue to say that it's syncing even though iTunes will say it's finished.
Please help me!Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod. -
The iPod won't restore an when i try to restore my iPod in comes up with the Error 3194, from what i can call the error apppears when it says verfiying with apple i have tried changing host, no luck.
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
Above from:
http://support.apple.com/kb/TS3694#error1601
Try tis:
3194-How do I reset the hosts file back to the default? -
Hello there,
I have a 20gb iPod that's nearly 3 years old & my PC is running Windows XP Professional with SP2. And I've got the latest version of iTunes (7.4.3).
Recently my iPod started behaving strangely, skipping during songs sometimes, and sometimes hanging for several seconds whilst playing.
Anyway, my big problem now is that the iPod won't mount in iTunes & iTunes hangs for ages when the iPod is connected.
The iPod comes up in Windows Explorer as a Removeable Drive called "Apple iPod". This leads me to believe that I may have accidentally put it into disc mode?
All the troubleshooting advice I've read suggests that if I can only get iTunes to recognise it, then iTunes should then automatically load the required software on to the iPod & everything will be hunky dory. That sounds all very well & good but iTunes is not currently seeing the iPod so it's not doing that.
As I've said, the iPod comes up in Windows Explorer, but if I do anything with it, even just right-clicking on it for example, Windows Explorer hangs as well.
Grrrrrrrr!!
I know it is not a cable problem or a PC problem as I have tried several different cables & 3 different PCs, all with the same results.
Please help!I'm having a similar problem with my sons 3 generation Ipod Nano.
When I plug in my sons Ipod into my Apple G5 running OS X Version 10.4.11 and Apple Itunes 9.0.2... I too can't mount the Ipod on to Itunes.
What I found is that my son plugged his Ipod into a Windows laptop and reformatted his Ipod by accident for MS Windows... now my son is only 10 and didn't know what he was doing and would admit he did it.
How I found out was when I plugged in the two Ipods and hit Get Info
His Ipod Nano had: FORMAT: MS-DOS File System (FAT32)
and my Ipod Nano had: FORMAT: Mac OS Extended (Journaled)
I asked him and he admitted that... that's what he did... this is after 5 hours of trying to mount his Ipod.
Now here's the problem: His music and my music is all in the same account on the same computer (That being my G5)
My G5 running the most recent version of Itunes 9.0.2 recognizes all of our other Ipods except his which just shows up on the desktop of my computer... BUT DOES NOT DOW UP IN ITUNES UNDER DEVICES like all the other Ipods.
What I think I need to do is re format his Ipod Nano for Mac... Only problem is Itunes 9.0.2 doesn't allow that to happen.
Can someone point me in the right direction?
Thanks -
IPod Won't Update - Is iTunes 7 to blame?
I started having problems with my iPod's playback - skipping songs in a playlist and skipping to the next track before the end of the song - I then tried to add songs (and update calenders etc.) using iTunes 7 (having only just downloaded it) and then everything stopped working.
The iPod registered on the computer and in iTunes - the contents of the iPod appeared in ITunes too, but it refused to accept new songs - when I tried to add songs, iTunes said it was updating, but it froze on the second song and iTunes then crashed.
I have restored the iPod and reinstalled iTunes 7, but neither of them work - the iPod won't update and iTunes constantly crashes (particularly when playing and pausing songs). I tried downgrading to iTunes 6.0.5 - which works fine - but the iPod still would not update.
Are these problems due to iTunes 7 being rubbish or do I have a broken iPod?? Is there anything I can try??
I have also just realised my mistake in putting this question in the Fifth Generation iPod forum, as I don't have one. Apologies for that - I have an iPod with click wheel but I don't seem to be able to move the question!
Macbook Pro 2.0Ghz - 20Gb iPod with Click Wheel Mac OS X (10.4.7)hi Jim!
Plug in my iPOD, and it says its updating, and I can see the new music on the iPOD from iTunes, but its NOT ON MY IPOD when I unplug and try and play.
sounds like a drive letter confusion on your PC. see:
http://docs.info.apple.com/article.html?artnum=93499
... although, of course, you don't actually
b care
about what we might say, or fixing it ...
love, b -
my itunes is not letting me restore my ipod and my iphone i dont if that is a bug that itunes is having or its just my computer that is not letting my ipod and iphone restore. please itunes fix this i really need to store my ipod and updated to ios 6.1.2
Please post error(s) noticed in iTunes so that someone can help.
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HT1351 My ipod won't sync with itunes because it says a duplicate file name exist
My ipod won't sync with itunes because it says a duplicate file name exist
Connect via cable and configure in the "Summary" tab:
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My ipod was stuck in the connect to itunes sign, I have no idea what that's called. anyway, I connected it to itunes and tried to restore it. After several failed attempts, it seemed to be working, and showed an apple logo with a hollow white bar underneath it. From my undestanding, it was supposed to fill as it was restored, but Itunes came up with an error saying it failed to connect, so now it is frozen like that, and won't turn off or shut down when you hold the home and lock button for ten seconds It won't connect to itunes now. I dont know what to do. Please, any help would be good.
It's a second generation Itouch. and i think it has had the most recent update, im not sure.The white bar means it is doing the update. I hope you didn't unplug your iPod while it was updating.
Hold down the power and home buttons at the same time for at least 10 seconds until the Apple logo appears on the screen. After that you can let go. You may have to restore your iPod depending on the extent of the problem. -
Went to update the ipod touch and it wiped out everything , Itunes keeps trying to restore it but fails everytime giving me an error that it cannot see my ipod yet it sees it and tries to restore it everytime i connect the ipod to the pc , the help file suggested i reinstall the latest version of I tunes so i did i tried using different ports on 2 computers and also bought a new connection cable but still won't restore can anyone help?
Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Help!!! iPod won't sync with iTunes, iTunes freezes!
Hello, I'm sorry if this topic is already in an other one, but I couldn't find it.
First of all, I'm very pleased with my iPod Classic 160Gb, finally I can carry my complete collection with me. Since I'd installed the 8.0.1 update for iTunes, my iTunes freezes immediately, and my iPod won't show up in iTunes, and the screen of the Classic is stuck on "Connected".
If I don't connect, iTunes works perfectly, even with my iPhone (Everything works smoothly).
What is the problem?, I've tried everything, Reboot iPod Classic 160 Gb, reïnstall iTunes (complete deinstallation), i tried different USB-ports of my laptop, other USB-cabel, reboot PC. All updates, even my USB-ports. Can somebody please tell me what's happening? And solve my problem?
I didn't found this same problem in any of other topics, if someone finds the same topic WITH an answer, I would be pleased.Ok seriously. We pay way too much for these things for crap like this to happen all the time. Apple has us all by the gonads b/c they know we can't get them to work any other way.
Friday, my 80G classic worked just freaking fine on my home computer. After I reinstalled it b/c of some error with quicktime. I also connected it to my brother's laptop over the weekend it did fine. Used it on work computer today worked fine---after I had to uninstall and reinstall quicktime.
Loaded the iTunes upgrade on work computer today, seemed to work fine after that.
Now at home I get the following error: Your iPod needs to be reformatted for use with Windows. Would you like to run iTunes to restore your iPod now?
I've tried for weeks now to back up my iTunes on both my computers and it always freezes. I was hoping after the new version this would be fixed. NOT so much.
So in a nut shell....I CAN'T back up my stuff, b/c iTunes *****. Now in order to use it I have to reformat my iPod, which will erase all my stuff. So I'm SCREWED. I'm not usually a hostile person, but at this point I could scream!!!!!
the apple/iTunes support team has been nothing but helpful on some duplicate song issues I've had in the past. Why in the H*LL can't they freaking fix this???
If I have to reload 80G it won't be on an iPod. I'll sell the **** thing to some other sucker, find something else, or for pete's sake, go back to CDs.
Don't tell me Apple doesn't have enough money or enough geniuses (genii) to figure this out with out it causing my time and money I've already spent.
Rant over.... -
IPod won't appear in iTunes or in My Computer. Help please
Hello
my iPod is fully charged (2nd gen nano), and charged up last night.
When i plug it in to put more songs on, it won't appear in iTunes or my computer. I know that the USB port is working fine, becuase i tried my pen drive and that was fine, and the iPod screen lights up.
I've dont the first 4 R's - Reset, Retry, Restart and Reinstall.
But i don't really want to do Restroe, because it will wipe everything off my iPod, and if i then still can't get it to sync, then i'm abit screwed.
Any toher ideas from anyone?
Any help would be good
thankyouu
xxWhen the screen lights up, is there anything on the display? If it's just a white lit up screen, try to force it into disk mode (which can be difficult if you can't see anything). Essentially, turn the hold switch off so there's no orange color beneath it, hold the menu & middle buttons for 10 seconds and then immedidately hold the middle & play/pause buttons for 10 seconds. If it appears in iTunes at this point you may want to consider restoring.
If this is not the case and you see the normal display when it's connected to the computer, I'd suggest connecting it to a different USB port (preferably one directly on the back of the computer - avoid connecting the iPod via USB hubs, keyboards, printers, etc). Try this step even though your USB port works with other devices. You might also try a different USB cable if you have one from another iPod.
CG -
Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So since a few months my iPod is starting to get on my nerves. Everytime I try to sync it, my iTunes freezes during the "Determing Tracks to Sync" step. Most of the time it takes a few minutes and then it cancels the sync. I have to sync my ipod atleast 10 times a day to get a song or app on my iPod! One of the most anoyying things tough is, that all playcounts from my iPod sync to my iTunes every time I try to sync. Example: I play Poker Face on my iPod 5 times. I try to sync and my play count says 5 times on my PC. I sync my iPod again and it says 10 times now. It's so anoyying. I restored my iPod already. I removed iTunes and installed it again (And yeah, I deleted it the way Apple wants it). I called Apple and they said I can repair my iPod for 150€, but that's just so much. Any ideas on how to fix my iPod?
Thank youHello there,
And welcome to Apple Discussions.
Because you reformatted your computer, your iPod does not recognize the new library because it was synced with the older library you had before reformatting. In order to get the iPod working again, you will have to [Restore|http://support.apple.com/kb/HT1339] the iPod via iTunes. Once you have completed that step, try re-syncing the music and see if that helps.
B-rock
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