HELP - is my G4 with OS 9,.1 really in trouble?

Just bought a MacBook Pro and am copying files from my G4 onto a new external La Cie 500GB HD to transfer to MBP.
The G4 froze in the middle of this. When I called the local Mac store to ask how to resolve the problem they got me out of the problem and up and running again BUT...
When the techy at the store listened over the phone to the sound coming from my G4 tower at restart, he said it's time to replace the G4 HD. [I had planned to do this anyway when I add memory and HD and install OS X to run along with OS 9 - but I had not planned to do this in the next month or so, when I really need to get some use out of the G4] Mr H describes the sound as the clicking of typewriter keys and we think it's always sounded like this from day one. Any ideas?
Plus - the store tech guy said to get rid of all Norton stuff - system works, live update, antivirus etc it's just causing me trouble. It hasn't - yet - so far as I know. I know I shouldn't use it with OS X, but is it unsafe, no good with OS 9 too now? Seems to me nothing has changed recently except when I did the backup to the LaCie - the screen froze the copying stopped [I had copied by drag and drop all the files I care about - about 14GB - and was saving the System Folder - it had copied 4000 of the approx 4595 files in it when the screen froze. I still haven't copied the Application folder, but the store guy said that didn't matter, we'd have to reinstall all those files when we replace the HD with a new one.
Any ideas? Do older G4s make noise? and did they always? and what about Norton?
Thanks in advance,
Mrs H

If the HD is clicking and/or making noises it is failing.
The advice on Norton is correct. DO NOT use it on a HD/partition with OS X installed. If OS 9.x is installed on a separate HD/partition, Norton is OK to use.
 Cheers, Tom

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