HELP!!!!!-It all started when I updated Itunes
Okay it seems to me that a lot of people are having this problem, but yet no one seems to have found a solution. I have downloaded the newest ITunes a couple of days ago. And then I tried to update my IPOD (20gb click wheel) and it continuly says "Do Not Disconnect." I am at a lost here and very fustrated. This is my second Ipod since my first one crashed (they replaced it at the Apple Store with this one) and this isn't even a year old yet. I was able to Disconnect it successfully, but now certain tracks skip and it tends to freeze. I can't update it or restore it because the computer says "Can't Mount Ipod". I have done the 5 R's and in addition tried all the troubleshooting articles. I have even tried the "Apple Drop"-which works temporarily. And this seems to all have started when I updated Itunes and the Itunes wouldn't recoginze my Ipod. The irony of the whole thing is I see on windows. So anyone can give me some help then please do. Otherwise I swear I am going to go to the Apple Store and throw this at someone.
As posted in another topic by meself...I had similar problem...
Success!!!! Here's how I did it:
1) Re-named iTunes music folders in my My Music documents, just to avoid any mishaps during the uninstall process. I just called them "Backup" and "Backup2"
2) if you have the ORIGNAL iPod updater installed on your computer, restore iPod using this updater. If not skip this.
3) Uninstall iTunes, and any iPod updaters that you have, including the original. Delete any leftover files & folders from the C: drive.
4) If your iPod is in disk mode, and is available in Windows Explorer, find it and right-click, and select format. Make sure to have the volume type set as FAT32, and do not use quick format. This is really just an extra step, just to be sure that your iPod is clean of any newer software.
5) Re-boot, and re-install your ORIGINAL software.
I have a 3G 15GB iPod, and do not listen to podcasts. So not having that capability in iTunes is no loss to me. If you have more music in iTunes than will fit on your iPod, you can either manually update iPod, or create a playlist, and set iTunes to only update that playlist (or any others you create later). If you listen to podcasts, and need that functionality in iTunes, you may be out of luck, as oldversion.com does not currently have older versions of iTunes available. If you stil have a setup program for iTunes 5, you may want to back that up as well and re-install that after your original install is complete.
I have re-charged my iPod, and listened to it for a bit, with no song skipping, and all songs I have asked for on it. I'll keep an eye on it over the next couple of days, but it seems like I have cured my sick iPod.
Similar Messages
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I'm trying to open my itunes but it won't do so. I think it all started when I updated the software on my computer............what do I do?
How are you attempting to open iTunes, and can you describe exactly what happens when you do?
Do you recall just what software update you performed? -
This all started when I bought my wife a new Ipod Nano and when I plugged it in the computer told me that I had to update to Itunes 10.4. I went to update and after it downloads I go to open and install it, it says that I have to update to OS X 10.6. So I update to OS X 10.6 and it tells me to update to OS X 10.5. I search for OS X 10.5 and everything is OS X 10.5.1 or later. Any help?
Hi Darren,
So you purchased (not a disc from a different Mac) OS X 10.6 Snow Leopard and installed it, yes? If so, 10.5 and 10.4 are completely out of the picture, unless you have some older software which requires something in 10.4 or 10.5 (but you make no mention of that).
So, with 10.6 installed, go to Applications > Utilities > Disk Utility > select your HD and run Repair Permissions. Allow it to finish > quit DU > go to Apple menu > Software Update > and run all the updates there. Repair Permissions again.
Post back with any issues. -
Computer AND iTunes don't recognize my iPod touch. Comp thinks it is a camera or something. iTunes won't bring up devices at all. I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all. I had to uninstall iTunes, QT, AND my sound card and reinstall them all. Sound worked fine, but now I can't sync my iPod. Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window. In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera. In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed. There is nothing wrong with my USB ports or cable. And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!! You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
Thank you.
EvieAfter three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
(here's a novel idea - fix the glitches Apple. Or - don't send out updates filled with bugs in the first place)
Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet. -
In the past, when I updated iTunes, some items would be 'lost'. I quit updating, still running 10.6. I do keep my files on an external hard drive, which I plug in before starting iTunes. If I leave the drive off, and update, would that keep me from losing any files? Also, does anyone know how to search the iTunes store by price? I'm particularly interested in movies and audiobooks... Thanks
iTunes does not have provision for automatically storing one kind of media on a separate drive, so you have some basic decisions to make first. Do you want these movies to still appear in your iTunes library, or are you content with browsing filenames on a drive in Finder when you want to look for one? The second's the easiest thing because then you don't have to have an external drive permanently turned on and attached to your computer (wired or wireless). To do that you literelly only need to drag your movies folder to an archive drive and delete movies from iTunes. To watch them again you can add it back to iTunes while holding down the option key so the movie is used from its location on the external drive.
There's ways to move the movies to an external drive while keeping them in iTunes but the external drive iwll always have to be turned on and connected to the computer or you will see a bunch of broken link exclamation marks.
Realize what you are talking about is not "backup". Backup (which you should do) is putting a second or more copy of items on external drives for the day when your internal drive fails and everything on it is lost, inclduing all your home photos and perhaps things that have been pulled from the iTunes Store and can no longer be re-downloaded. -
When I updated iTunes on window 7 I lost my desktop, after I restartedit. It is all black. How do I get my desktop back?
hey so i dont know if anyone else has posted a fix but i completely uninstalled anything that has to do with Apple of my PC including leftover data files (program folders, data folders from Common Files, Local, LocalLow, Roaming, and Program Data) and reinstalled iTunesx64.exe and now everything works perfectly. no errors or anything.. just follow instructions on this link step by step and in order and it should work for you. http://support.apple.com/kb/HT1923.. hope this helps anyone.
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Is drag to drop songs or videos still present in itunes. When i updated itunes i couldn't drag and drop any song or videos pls help.
It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock -
When I updated itunes I lost all of my music, I was able to retrieve it from a previous itunes library, but now some artists have all of their songs listed under one "unknown album." Is there a way to separate these songs back into the correct albums? Also, is there a way to make songs that have a featured guest just show up with the rest of the album instead of making a whole new spot for it? Thanks!
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
I have updated my iPhone 4s to iOS7 but when i connect it to itunes on my PC it give me a msg to restore your iPhone in summary tab, Please help m using win 7 and updated itunes.
What is showing on the screen of the iPhone?
Does iTunes say the iPhone is in recovery mode? -
I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one game on FaceBook called Farm Town at all, and I keep getting an AVG popup about cookies that I cannot get rid of. These issues are causing me to use Chrome very often even though I like Fox better. I've searched and searched how to get help and cannot find anything. How does one get personal technical help?? These issues do not happen in Chrome at all. Thanks.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
When I update iTunes, it "loses" all my songs stored in a non-default location. How to prevent?
I store my music library on an external hard drive. Whenever I update iTunes, it "loses" all my songs. When the iTunes library updates, all my tracks get little exclamation points next to them because they are not in the default (C:\my music\itunes music) location. I have my ways of fixing this...but they are a pain. Is there a way to have my music files not get lost when I update iTunes?
Thanks,
BrettHi dklowther,
iCloud only houses access to Music purchased through iTunes. Any music you put on your iPhone from CDs or other sources would only be on your phone and in your iTunes library that you used to sync the songs to your iPhone. You need to move the contents of your iTunes library from your old computer to your new one....
Cheers,
GB -
I have a generation 3 ipod 80 gig. When I updated itunes to 11.1.11 and tried to sync the ipod it erased it and now wont recognize it. I can't seem to make this work I have reset the ipod, reloaded itunes all to no effect. Any ideas?
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
It all started when I could not order a Photo Book ... then I had to download Mavericks ... then I tried to upgrade i-photo ... but it would not take my debit card ... so I had to find a credit card ... then it would download, but it took hours and did not confirm that it had downloaded ... which it hadn't because I still can't order a photo pbook ... then it would download ( but I suspect I may have had to pay for it twice ) .... and now i-photo won't open because it says I need the Library Upgrader ... and it too seems to have stopped halfway through downloading.
I JUST WANT TO ORDER A PHOTO BOOK. I HAVE THE MONEY. WHY ALL THE PROBLEMS? WHY, OH WHY, OH WHY?Perhaps, as your problem seems to be with the App Store, you need to post on that forum or contact App Store support - there's a link on the right hand side of the App Store window.
A small tip: explaining your problem clearly is best. Wrapping it all up in idiosyncratic punctuation and histrionics doesn't make it any easier to understand, and gets in the way of solving your problem. -
I have the 5.5 Lightroom software on my I-Mac with OS-X, 10.9.3. It seems I have lost 850 pictures I was developing. It all started when was adding a folder. A new screen came up with no photos. I went back to my external drive, trying to open the folder (containing the pictures I was working on), an icon "Thumbs" came up. When I click on it, a message "can't find the application" came up, there is no picture to be found. Please help. Frustrated-George
Have you tried resetting the SMC ? > Resetting the System Management Controller (SMC)
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When I updated itunes, I received a runtime error R6034
When I updated itunes to 11.1.4 for windows, I receive a runtime error message R6034. How do I correct this?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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