Help it's frozen, now it wont turn back on

My I pod is frozen, I've tried to reset it and it just goes blank and the only way to turn it back on is to switch it to hold, then back off hold and it's stil frozen. And it turns off all the time. I just got this thing and I'm not liking it so far, I've gone through 4 pairs of headphones because they are not working correctly, only one earbuds work they keep telling me their broken, if they are then Apple should stop sending me broken headphones.

To restore your iPod, you will use the iPod Updater.
Restoring will delete all the content off your iPod, but will not affect the iTunes library. If you currently have all the music on iTunes, it is simply and fairly quick to get the music back onto your iPod again.
To restore your iPod, see these steps:
1) Plug in your iPod.
2) Go to: "Start -> All Programs -> iPod -> iPod Updater [date version of your iPod Updater]".
3) After it loads up and recognizes your iPod, click on "restore" (not "update").
4) The restoring process takes about up to 4 minutes. After this is done, load your iTunes music back onto your iPod again.
More more details about restoring, see this Apple article specifically about it:
How to restore your iPod
Any more questions about restoring, or other issues? I'll be glad to try to help you.
~~Kylene

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