HELP!!! It wont change...

My ipod is in froze mode or something!
My i-tunes will not open when i plug my i-pod in, nor does the i-pod back light light up.. the computer acknowledges that the ipod is there.. but the i-tunes doesn not,.. the "do not disconnect" screen is frozen.. even after I disconnect it from the computer. I have checked the hold but I have tried to hold down buttons. Nothing has worked! PLEASE help!
I-pod (30g-model)   Windows 2000  

Follow these reset instructions (compliments of my mother):
1. Lay your iPod down on your computer desk.
2. Connect your iPod to your computer (if it's not already).
3. Toggle the hold switch twice (on, off).
4. Use your pointer finger from your left hand, and press down on the Menu button.
5. Wait a few seconds.
6. Use your pointer finger from your other hand, and press down on the Select button.
7. Hold them down together until the Apple logo appears.
Hope this helps.

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