Help its driving me mad!!!!!!

I need to restore my ipod (have tried all the other R's!) but when i do so via itunes 7 the message below appears...
"There was a problem downloading the ipod software for the ipod 'ipod'. The requested resource was not found"
There are no options for restoring appearing eg - back to factory settings etc.
The serial number is not appearing either in the summary - i have just updated to itunes 7 and i have a standard 20GB ipod.
Would so love some help please!!!!
PC   Windows XP  

Hi camandcarly and welcome to the BlackBerry Support Community Forums!
Are you able to receive pictures from your contacts?  Did you take the pictures that you try to send or were they downloaded from your computer or the web?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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