HELP!! ITUNES 10.5

I tried downloading the new iTunes 10.5 but i keep getting an message that the installation failed due to an unexpected error. How can I download iTunes? Actually my old iTunes doesn't open now either...

I reinstalled itunes 10.4.1 but it does not recognize my iphone now...someone please help!

Similar Messages

  • TS1717 help itunes wont open i tried trooubleshooting and it says its incompatible what do i do?

    help itunes wont open i tried trooubleshooting and it says its incompatible

    bmr1296 wrote:
    i have to answer my security question which i forgot, what do i do?
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Please help - iTunes won't start anymore: unknown error -69

    Hello out there,
    please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
    I did not change anything on my system before that, so I just don't know what could trigger that...
    I am using iTunes 7.0.2 on Windows XP SP2, both German versions.
    Before posting this question I searched the archives and tried the following, all to no avail:
    1. disabled "safe mode" in QuickTime audio options -> problem remains
    2. set speakers to "stereo headphones" in Windows sound options -> problem remains
    3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
    4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
    5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
    6. ran a CHKDSK an the drive iTunes is on -> no problems found
    It still won't start, always giving this unknown error -69.
    Please, does anybody know what to do?
    Any hints and help are much appreciated!
    Thanks a lot
    and best regards
    Frank
    PC   Windows XP  

    See if this helps: iTunes displays a -69 error when syncing iPod

  • App hung on "waiting"; during update, I lost my wifi connection; now cannot delete to reinstall (no X), syc does not help; itunes store says it is installed and I cannot reinstall; deleting from itunes and synching does not remove "hung app"; HELP

    App hung on "waiting"; during update, I lost my wifi connection and the app hung; now cannot delete to reinstall (no X), synching does not help; itunes app store says it is installed, therefore I cannot reinstall; deleting the app from itunes and synching does not reinstall the app on the ipod; the app developers have not helped and told me to check with Apple (which I am doing, since I am past my 90 day tech support). Hoping someone can help with this hung "waiting' app problem.

    - First try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next download the app on the computer and try to sync.
    - Last, restore from backup.

  • HT1918 Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD an

    Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD and itunes will not let me?  The music is in my music file but will not let me burn them ! really I tried over and over, now Im just frustrated !
      Please find the original's purchased, my name and email have not changed. Thanks for your time and consideration.
    Jeannie
    7024503288
    [email protected]

    Fixed. /Users/x/Library/Application Support/SIMBL/Plugins/AirKeysInputManager.bundle got corrupted by a badly installed safari extension. Deleting this, then reinstalling adobe air did the trick. I wasn't thorough enough on my first try, it was tricky to find everything associated. I had to look for files in the console log then search for them. Spotlight was missing some deep files, EasyFind worked better for me.

  • IPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    iPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 
    If your iPhone has not been jailbroken, see the troubleshooting suggestions here: 
    http://support.apple.com/kb/TS3424?viewlocale=en_US

  • Please help : itunes download disconnect my internet and TV box !

    Please help : itunes download disconnect my internet and TV box. How can I fix this ?

    Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method.
    then credit card details will need to be entered before the account can be used to download any item from the store.
    You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If not, and as you say that you don't have a credit or debit card (though not all debit cards appear to be accepted anyway) then you will need to create a new account, and use the instructions on the about 'create an iTunes ...' page when creating it.

  • Please Help, iTunes has taken my right to play certain songs

    Please Help, iTunes has taken my right to play certain songs.
    These were free songs with coco-cola codes some time ago.
    Now in Mtn Lion it has took the playing rights from me and locked them off!
    Anybodys help on this subject is much appreciated...

    Yes it worked,
    Right-click in it > Show in Finder. Finally, right-click in that file > Get Info > Sharing & Permissions. See if you have got read permission,
    Clicked through the Get Info > Sharing & Permissions and when I closed the window the song played again.
    Not sure why but it worked for me!

  • Help: iTunes and my computer (XP) freeze when trying to synchronize iPod Nano (6G)

    Hi,
    My iTunes (10.6) and my computer (running on Windows XP SP3) (near) freezes when I'm trying to synchronize my iPod Nano (6G). iTunes consumes 99% of my computer processor. And the iTunes screen stalls with the text "Synchronize starts". My iPod seems to react in the beginning, it shortly shows "synchronizing", but stops after a few seconds en says "connected" after.
    I tried waiting for a long time, maybe it's just slow but that was just disappointing.
    I allready changed the drive letter for the iPod in computer/disk management (a suggestion on an another forum). Didn't help.
    Also tried resetting the iPod, didn't help.
    I always end up killing the iTunes process in TaskManagement or rebooting the computer
    I tried updating iTunes to a newer versions (running on 10.6). But that's also not responding. When I select download the newest software just nothing happens.
    (I had this before and know how to fix this: run Windows Installer Cleanup en do a complete new install, lots of work).
    Problably related problems but keen on suggestions
    Wim

    Hello Teddy1602, 
    Thanks for visiting Apple Support Communities. 
    If iTunes on your PC is unresponsive when you try to sync your iPod classic, the troubleshooting tips in this article can help:
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
    All the best,
    Jeremy

  • Help, itunes wont open and saying it is corrupt

    HELP! I just went to open my itunes and it is coming up with error message saying it is corrupt. It is asking me to reinstall it. If I reinstall it, will I loose all of my music?
    Please be aware I am useless with computers especially our mac that we have had for 3 years now !

    indi4 wrote:
    If I reinstall it, will I loose all of my music?
    no !
    click here and follow the instructions. *read the article to the end !*
    edited by the Jolly Green Giant (where Green stands for environmentally friendly)

  • PLEASE HELP -- iTunes Match - multiple problems, desktop and iOS

    I've been going round and around with this issue for the past couple days (yes, I've been dedicating that much time to it) and finally went to the Genius Bar today to get help and even they were stumped.  Hoping someone here can shed some light on the situation. Next stop, express lane for support.
    Broad Problem:
    I paid for iTunes Match around 6 months ago and activated it on my desktop.     Since then, I've had nothing but problems across my desktop and 4 seperate iOS devices (3 iPhone 4's, and an iPad 3).  The basic sympton on the desktop is that iTunes itself frequently freezes (Option-Command-Esc reveals "Application Not Responding") and requires a force quit.   As soon as I turn OFF iTunes Match, this symptom goes away. I can leave iTunes open for hours without any problems.  As soon as I turn it back ON, then the problem comes back -- sometimes iTunes won't launch at all (crashes before bringing the UI up), and other times it's the same freeze that requires a force-quite.  Quite frustrating.
    On the iOS side of things, the situation isn't any better.   When I toggle on iTunes Match and then enable "Show All Music" in the Preferences of the iPhone, then I get any one of the two following scenarios:
    A) The Music App simply won't load.  It tries, goes to white, and crashes back to the home screen of my iPhone.
    B) If I'm lucky, the Music app will launch and I can see my entire library in the cloud as intended.  The problems start though when I go to actually download/play songs from the cloud.  Typically, the songs will start playing but I will eventually get an error message that alerts me that there was "Problem Downloading Track".  When I then go into the Download Que of the iTunes Store (again, still on the iPhone), it shows the entire list of songs that I had wanted to download and shows them at various stages of download completion -- even if they have actually completely played on the phone itself.   Sometimes they will time out and display the "problem downloading track/try again" status, and other times the progress bar sits at about 99% with a status of "Processing". 
    What's particularly strange about scenario B is that I've tried to download a variety of songs to different devices -- my wifes iPhone 4, my iPhone 4, an iPad, and a iPhone 4S that the person at the Genius Bar had me use as a tester.   When I tried the iPhone 4S at the genius bar, I was amazed at how fast it downloaded to the device.  This had the genius bar guy wondering if it was a problem with my phone itself or with the iPhone 4 in particular.   Unfortunately he didn't have a spare iPhone 4 to test with so I had to go home and test with my wife's iPhone 4.  Again, she had the same problem.   The status bar hangs at about 99% showing a status of "processing", even though I have completely listened to the track within the Music App.  The same scenario happens on the iPad as well.
    Okay, if you're with me so far:  here's where things start to get REALLY strange....
    On MY iPhone 4, when I run into problem A or B, the only fixable solution for me has been to go into Preferences and toggle OFF iTunes Match, completely shut down the phone, restart the phone, and then launch the Music App, at which point I can see the music that has loaded to my phone.    The kicker here is that even though I've turned iTunes Match OFF and completely powered down my phone, when I go into the Music app I can ALSO see my ENTIRE iTunes Match library, completely with cloud status icons.   It's as though I never turned off iTunes Match at all.  In fact, I had to triple check my own preferences to verify that it was turned OFF, which it sure enough is.   I can even go and attempt to download songs, with various levels of success based on the problems above.
    Now, on my WIFE's iPhone 4, when I run into problem A or B, I tried the same process in tandem with the phones side by side as I did the test -- turn iTunes Match OFF in Preferences, power down the phone, power up the phone, and launch the Music app.    However, on her phone, when this happens the Music App shows what is to be expected -- only the music that is on the phone itself.
    Okay, there's a lot to digest here, but here's the synopsis:  my phone and my wifes phones are behaving differently when displaying iTunes Match, with my phone appearing to completely disregard the status of the On/Off Toggle within Preferences-->Music, and my wifes phone behaving as it should, at least in terms of what it displays.   The download problems are present on each device and the iPad is also behaving like my wifes phone.
    Given all of these inconsistencies and irregularities across devices and platforms -- MacBook Pro running Lion, separate iPhone 4's each running iOS 5.1.1, an iPad running iOS 5.1.1. and an iPhone 4S running iOS 5.1.1 - my suspicion is that:
    A) I've got a corrupt iTunes library file residing in the cloud
    or
    B) iTunes Match is having a hard time reconciling my Apple ID across so many devices (possibly complicated by issue A)
    The bottom line is that I have paid for iTunes Match and have never been able to use it successfully or with any predictability.
    I'm wondering if anyone else has any symptoms that match any of this and/or have come across a corrupted file in the cloud and, if so, how to remedy the situation.  Since it's in the cloud, I can't do anything about.  I can't even see it.  Most troubling.
    Note:
    When I went to the Genius Bar, they had me do a complete restore of the phone (not from backup) to elminate any corrupt files within the phone itself.  Even that didn't solve the problem.   That's when he brought out the 4S phone to test on and we were both so shocked at how blazingly fast the songs downloaded, error-free.  That phone was able to download 8 songs completely before one song downloaded to my phone sitting right next to it.  Both on the same Apple Store network and both downloading the exact same tracks using my Apple ID and login.   While it's tempting to say that the 4S is faster than the 4, I don't think it's 8 times faster with download speeds over WiFi.   However, even if the speed/completion discrepancy is because the 4S is superior, it doesn't explain the mind-boggling disparity between my wife's phone and my phone -- both iPhone 4's and both running the same iOS.   Throw in the oddity of iTunes on Lion crashing whenever iTunes Match is on and this all seems to point to some corruption in the cloud that perhaps the 4S device is able to bypass...for whatever reason.
    Please help.  This is nuts.

    Exactly same problem - any ideas - I get error message 14

  • RSS Help - iTunes Error - "host parameter is null"

    hello all,
    I checked the history and there seems to be no answer why iTunes is giving this error, but that it some how fixes itself. I am trying to submit a new podcast (and podcast series) to iTunes. The error that I am getting is "host parameter is null". I am not creating the xml myself i am using Feeder and I have checked it again the FeedValidator.org. I am pretty sure that I have all the fields filled out. Any ideas?
    Thanks
    http://flixmakers.net/feeds/NoBudgetMovieMaking(MP4).xml
    http://feedvalidator.org/check.cgi?url=http%3A%2F%2Fflixmakers.net%2Ffeeds%2FNoB udgetMovieMaking%28MP4%29.xml

    I'd start by taking those parentheses out of the URL - they might be the cause of trouble. If you want to let people know that this is an MP4 version of your feed, put the (MP4) in the podcast title.
    Hope this helps.

  • PLEASE HELP Itunes wont open after downloading v6

    COMPAQ Presario R3000   Windows XP  
    Please help, i have just downloaded itunes (v6) and when i try to open it, nothing happens (no error) it is in processes in task manager (as itunes.exe) but it is not actually open. I have spent many hours trying to fix this and still no luck, please someone help,
    Thanks in advance
    Karl

    Well I don't know what "tried everything possible" means!
    top fixes for a new iTunes install/upgrade are
    - turning off security software such as Norton before the install as Apple suggests
    - installing QuickTime standalone, not regular
    http://www.apple.com/quicktime/download/standalone.html
    - setting up Norton to allow iTunes
    - scanning for malware with ewido (Free at www.ewido.net/en/)
    - last but not least, using MSCONFIG to find Windows conflicts
    http://docs.info.apple.com/article.html?artnum=302538
    Post back with any questions or your solution.

  • Ahh help itunes wont open

    okay so my itunes had been working fine up until now, when i tried to open it, i got an error message that said BAD IMAGE.. either this program is not designed to run on this system or there's an error within the program. try reinstalling the software. but i did that and nothing works. i'm going crazy. has anyone had this problem and can help? thanks.

    Yeah great thanks, but i've been using it on xp64 for a year already with no problems
    Xp64 doesnt have problems running 32bit programs for me
    However there's got to be some kind of registry for this.

  • Ask your question.please help itunes will not launch on my computer the icon on desktop has changed to a white folder no error message appears and it appears but then disappears in task manager when the programme will not open quick time is working

    please help i need to fix my itunes it will not launch on my computer . no error message appears it simply will not run. the icon on desktop has changed to a white folder and it still appears in programmes in start menu but will not open. it appears in task manager but disappears when the programme will not open

    You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
    You haven't said if there was any error message when you tried to start iTunes. If  there was one please give it in full.
    Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
    Then restart your PC and open your Task manger and select the Processes tab.
    Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

  • Repeat request 4 help - iTunes 6.0 not recognizing purchased

    I'm re-posting this question, hoping for help... thanks!
    iTunes 6.0 software not recognizing purchased songs
    ( msg # 1.: Posted Oct 15, 05 9:14 pm )
    Good Evening,
    I had written for help before, but couldn't get the 5.0.1 problem resolved. There was great advice (bnoir, et al), but lack of time and frustration played a factor.
    So I hear Itunes 6.0 is out and I figure it's a fix to the problems people had with the previous version. Maybe it is, maybe it isn't.
    I run iTunes on a Windows XP platform on an IBM computer (from the Dell people). I have a 3rd generation iPod, which has 20 gigs.
    My iTunes shows that I have 5239 songs (some of which are short comedy bits) that I've never had a problem uploading to my iPod before the upgrades (5 and above). Here's what I've done to resolve this problem so far:
    1) Uninstalled Quicktime
    2) Turned off my spyware and virus programs
    3) Downloaded the newest version of Quicktime (standalone application file)
    4) Uninstalled iTunes 5.0.1 version
    5) Restarted the computer
    6) With spyware and virus off, installed quicktime, then iTunes 6.0 version
    Everything seemed to be working well. I suddenly could play music on the newest version with my computer. It didn't freeze, I was thrilled.
    HERE COMES THE PROBLEM:
    Plugged in my iPod to do an update... haven't been able to do so since late August 2005. Got an error message that read
    "Some of the songs in the iTunes music library were not copied to the iPod "Josette's iPod" because your iPod software is too old. Got to www.apple.com/ipod to get the latest iPod software update."
    So now, instead of 5239 songs, my iPod only has 4858. It doesn't look like it downloaded any songs that I had purchased from the iTunes music store. That's 370 songs, none of which are showing. But theres a few more than that (do the math), but not many.
    I did a screenshot of the error message, which I typed out above. I'd send you the shot, but I couldn't figure out how to attach it to this forum.
    Any assistance would be appreciated. I'd love to hear these songs in my car! :-D
    Thanks,
    ~ Josette ~
    Relates to: Automatic Software Update
    Dell Desktop Home Computer; Windows XP; 20 gig IPOD
    RE: iTunes 6.0 software not recognizing purchased songs
    ( msg # 1.: Posted Oct 15, 05 9:14 pm )
    Imaginette
    Joined: Oct, 2005
    Posts: 7 Oh yeah, one more tiny thing...
    Don't know if it makes any difference, but the iTunes software won't let me get into change info in the MY ACCOUNTS area. Says I need to change the computer date to sync up automatically with the internet. I checked the setting, and it does, so that can't be the problem.
    It also says to check the computer's ability to accept cookies. From the internet tools menu, I can see that I'm on Medium security level, and that's not changed since I had iTunes originally.
    I emailed this question to APPLE earlier this evening, but the reply said it would take around 72 hours to answer.
    Don't know if that's related or not... but it's worth adding to the pot.
    Is it worth going back and uploading an OLD version of iTunes? Maybe the 4.? version? (Not that I'd know where to find that, but it's worth asking).
    Bnoir, anyone?
    THanks a bunch!

    I returned the Mac Mini and got an iBook G4 instead.

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