Help: itunes and external hard drive

I bought 2 TB Seagate external hard drive just so I can put all my music/movies/tv shows on it so I can free up space on the laptop. I followed these instructions from Apple's website... http://support.apple.com/kb/HT1364
What I've read was after the above was done I could hook up the external, hook up my iphone and I would be able to use itunes as I normally would b/c it was getting my music (& stuff) from the external but I could never do it. Last night everything kept giving me the exclamation point and saying it couldn't locate the file. I tried to load the music from the external to itunes so I did that in itunes with add file/folder to itunes and it duplicated a lot of my music BUT I was able to play some of the files. So I started deleting the exclamation point ones and this morning I was going pick up where I left off and it has been nothing but ****. Nothing would play and itunes kept not responding. So I uninstalled itunes (exactly how apple website said too) thinking and praying I might start from scratch b/c at this point I was boiling and I was done. So now after reinstalling itunes it is still not responding and nothing will play.
My hard drive still shows all the files but won't play.
I was simply trying to save space but simple is not what i've got!!!!!!
Thanks- Megan

Windows is probably changing the drive letter of the exHD after you plug in the ipod. Isn't that nice, it can do that without telling you?
For instance you started ituens and made the library while the exHD was F:
Then you plug in the ipod and the windows changes it so the ipod has F:
Now itunes is lost so you get the !
You need to assign the drive letter to be permanent on the exHD. Use windows disk manager.
You an also assign a permanent drive letter to your ipod.
My advice is to pick letters far down in the alphabet.
This page has drive letter directions
http://support.apple.com/kb/TS1493

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