Help itunes Apps store login

I am a soldier deployed in kuwait right now and i bought this ipod touch my first one. I have created an apple id but when i try to log in it wants my card information to be able to download apps but when i enter the information it says contact itunes to complete the transaction does this mean there is a hold on my account? What can i do to fix this issue

contact itunes
http://www.apple.com/support/itunes
Pick the most appropriate topic until you get the option to contact them.

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