HELP! itunes cannot detect ipod shuffle

My itunes cannot detect ipod shuffle after connected to the device.
The ipod shuffle is newly brought.
I cant even set up and try to open it!

Hello Sunmera,
Congratulations on your new iPod shuffle!  I would be concerned too if my iPod shuffle was not appearing in iTunes.  I found an article with steps you can take to resolve this issue:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Thank you for using Apple Support Communities.
Best,
Sheila M.

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