Help... itunes could not connect to this iphone. an unknown error occured (OxE8000084)

trying to sync my ipod and now this is what it say.. itunes could not connect to this iphone. an unknown error occured (OxE8000084)

Perhaps this support article will help:
http://support.apple.com/kb/TS3221
If not, check out the several other threads on the problem, some of which are listed under "more like this" at the right. You might find additional suggestions in one of those.
Regards.

Similar Messages

  • Itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    http://support.apple.com/kb/ts3221

  • When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012) any ideas on how to deal with this problem??

    When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
    i have recently bought  new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?

    read
    Error -50
    Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50

  • HT4528 I can't seem to sync my iPhone with iTunes.  I keep getting this message:  iTunes could not connect to the iPhone because an error occurred while reading from this device.  What can I do?

    I can't seem to sync my iPhone to my computer; I keep getting this message:  "iTunes could not connect to the iPhone because an error occurred while reading from this device."  I get the same message with my iPad, even though they all share the same account.  What can I do?

    This could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
    If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743

  • What can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........

    i am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. And then reboot your computer.
    See if that fixes your problem.

  • TS3221 when I got back from my vacation i had connected my ipod touch 4g to my itunes 10.6.3 and it said itunes could not connect to this ipod an unknown error has occurred  0xE8000012 and im on 5.1.1 plz answer quickly

    and i cant restore because my music and stuff are not on itune because i restored my computer

    Turn your iPhone to a DFU mode and restore it

  • IPhone5 getting "iTunes could not connect to this iPhone.  The session ID is missing." message - Can anyone help?

    iPhone 5 running latest software (8.0.2) getting message "iTunes could not connect to this iPhone.  The session ID is missing."  Can anyone assist?  Not sure what this means.

    Hey dv107folsom,
    Thanks for the question. After reviewing your post, it sounds like iTunes is not connecting to the iPhone. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for OS X
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • HT201269 I used iTunes to backup up my iPhone 4 version 7.0.6 bought a new iPhone 5 and when I connect the new phone I get "iTunes could not connect to this iPhone. You do not have permission."  How do I fix this issue?

    Itunes 11.1.5
    Mac OS X 10.7.5
    IPhone 4 7.0.6
    IPhone 5 7.0.6
    Ikeep getting this error when I attach the new phone.  After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac.  What do I need to do to get the new phone attached back to this itunes?
    iTunes could not connect to this iPhone. You do not have permission.

    Im having the same problem after installing ios7.1
    Checked the usb status and it sees an iphone ( 4s ) attached,
    Repaired disc permissions
    updated and reset iphone
    and itunes
    reinstalled mavericks from scratch
    phone alert saying " TRUST THIS COMPUTER?"
    hit trust
    same alert keeps appearing
    again and again
    itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
    what the actual F*** is going on and can anybody help ??????

  • My iPhone is not recognised by iTunes [iTunes could not connect to this iPhone. This device is no longer connected]

    When I plug my iPhone 4 in to my MacBook Pro, it charges but it is not recognised in iTunes.
    After about 30 seconds I get the following message:
    "iTunes could not connect to this iPhone. This device is no longer connected."
    The device still charges but is not recognised.
    I've obviously tried restarting both devices / programs. I'm running the laters versions of iTunes and iOS on my iPhone. I've tried all the steps in the troubleshooting pages, and i've re installed iTunes. Stil no luck.
    Any help would be appreciated.
    Thanks!

    I am having a very similar issue with my iPhone 5.
    Yesterday I took it to the Apple Store as the battery was draining rapidly, and had the phone restored from an iCloud backup. Everything but my music was synced, and when I returned home to sync my music, the iPhone is only being recognised by iPhoto and I am having error messages from iTunes that the iPhone is not recognised and is unresponsive. I have tried everything I have found online, including trying to connect my phone to my work computer with similar messages.
    Please help!

  • When i try and open itunes a memo pops up saying "itunes could not connect to this iPhone. This device is no longer connected" my iphone is not plugged into my mac so i dont know why its mentioning an iphone nor why i cant open my itunes library

    when i try and open itunes a memo pops up saying "itunes could not connect to this iPhone. This device is no longer connected" my iphone is not plugged into my mac so i dont know why its mentioning an iphone nor why i cant open my itunes library?

    Each time you connect your iPhone to iTunes, you need to eject it before closing iTunes by clicking on the little "eject" icon shown in iTunes.  It seems that sometime in the past, you did not do that.
    I'm not sure how to undo the previously done damage, but maybe a reboot of your Mac would help.

  • ITunes could not connect to this iPhone. You do not have permission.

    iTunes could not connect to this iPhone. You do not have permission.
    Upgraded iPhone 5 to IOS v7.1 last week and now my Macbook Air(OS X 10.9.2) will NOT recoginize it and continually gives the error message "iTunes could not connect to this iPhone. You do not have permission." when plugged into iTunes (11.5.5)
    Called Mac service they told me to restore phone to factory settings - done NO change
    Tried different USB cables -NO change - plugged ito friends MacBook - it recognizes the iphone; plugged in froends iPhone to my MBA and iTunes recognozes it.
    Took to Mac Service Shop - they told me to reinstall iTunes - done NO change
    Back to Mac Service shop - told me to reinstall Maverick - done No Change
    H E L P
    I now have a factory restored iPhone with NONE of my contacts, messages or apps on it - USELESS
    A backup of the iPhone sits on my Macbook Air but it won't recognize the iPhone so that is also USELESS
    HELP
    PLEASE any suggestions? This is really frustrating OBVIOUSLY there is a bug on the MBA and/or Maverick that is blocking this iphone ONLY
    H  E L  P

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Another Problem with my Apple products "iTunes could not connect to this iPhone. This device is no longer connected."

    when connect my ipad a my rmbp 15" appears this message "iTunes could not connect to this iPhone. This device is no longer connected." and ipad  is connected and disconnected all the time. but when connect the Ipad in my rmbp 13" not have a problem.
    Please I need help. i hope not to have another disappointment with  apple product.

    iTunes could not connect to this iPhone. This device is no longer connected.
    iPad 2 7.1.2
    iTunes 11.3 (54)
    iMac 27 in 10.9.4
    Follow these steps to resolve your issue for iPads
    Troubleshooting time is about 30 minutes - 1 hour
    Step 1
    Unplug the usb 2.0 cord from the 27 in iMac and iPad 2 64 GB (or what ever version you have) Power down the iPad
    Step 2
    Select your HD (Hard Drive) ( I did  this form my desk top)
    Next select the applications folder, Next right click the iTunes icon and select show package contents, select Contents.
    1.     Next select info.plist, right click and select move to trash (A message should appear Finder wants to make changes. Type your password to allow this)(Enter your password) Select ok, (This moves the file to the trash).
    2.     Next select pkginfo, right click and select move to trash. (A message should appear Finder wants to make changes. Type your password to allow this)(Enter your password) Select ok, (This moves the file to the trash).
    3.     Next Select version.plist, right click and select move to trash (A message should appear Finder wants to make changes. Type your password to allow this)(Enter your password) Select ok, (This moves the file to the trash).
    4.     Remove "iTunes" from your dock
    5.     From the Finder, choose Go > Go to folder.
    6. Type the following and then press Return:
/var/db/lockdown
    7. Choose View > as Icons.
    8. The Finder window should display one or more files with long alphanumeric file names.
    9. In the Finder, choose Edit > Select all. Then, choose File > Move to Trash. Enter an administrator password if prompted.
Note: Do not delete the Lockdown folder itself.
    Delete only the files contained inside the Lockdown folder.
    Step 3
    Follow the below steps to troubleshoot the issue.
    1. In Finder, click the Go menu and then choose Go to Folder. Enter the following location into the text field that appears:
/System/Library/LaunchDaemons
    2. Click Go.
    3. Locate the file "com.apple.usbmuxd.plist~orig" and drag it to the Trash. (Do not move the similarly named "com.apple.usbmuxd.plist" file to the Trash.) If you DO NOT HAVE file "com.apple.usbmuxd.plist~orig" I DELETED THE FOLLOWING (com.apple.usb.plist)
    4. In the Finder, locate iTunes in the Applications folder and drag it to the Trash. (This will not remove any of your iTunes media or your iTunes library.) You may be presented with the following message “iTunes” can’t be modified or deleted because it’s required by OS X.) Do not worry click ok and proceed troubleshooting
    5. Choose Go > Go to Folder. Enter the following location into the text field that appears:
/System/Library/Extensions
    6. Click Go.
    7. Locate the file "AppleMobileDevice.kext" and drag it to the Trash.
    8. In Finder, click the Go menu and then choose Go to Folder. Enter the following location into the text field that appears:
/System/Library/PrivateFrameworks
    9. Click Go.
    10. Locate the folder "MobileDevice.framework" and drag it to the Trash.
    11. In Finder, click the Go menu and then choose Go to Folder. Enter the following location into the text field that appears:
/System/Library/LaunchDaemons
    12. Click Go.
    Step 4
    Goto your hard drive in the finder
    1.     Goto Library
    2.     Goto Launch Daemons
    3.     Throw this in the trash: com.ghughes.wifisync.root.plist and anything with the words iTunes
    4.     Goto Library
    5.     Goto Application Support
    6.     Throw this in the trash: Wi-Fi Sync (it's an entire folder) and anything with iTunes
    Step 5
    (Before restart book mark the link command and D). Restart the Mac.
    Download iTunes and reinstall it. After the install, connect the 2.0 usb device to the iPad 2 while the unit is still powered off, next connect the 2.0 usb cord to iTunes, power the iPad on. iTunes will read the device and ask to trust device, select continue. Backup the iPad device to the 27 in iMac.
    Step 6
    Please Rate if it helped you! After that have a cold hard drink and enjoy the day

  • ITunes could not connect to this iPhone. Could not connect to the device.

    iTunes could not connect to this iPhone. Could not connect to the device.
    This is the error message I get when I try to sync with iTunes now.  I suspect the problem is that I replaced my hard drive on my MBP, but I can't find this particular problem or the solution anywhere.  Help?

    Hi HunkaKunkaBurningLove,
    Welcome to the Apple Support Communities!
    The first set of troubleshooting steps I would recommend in this situation would be the ones located in the attached article.
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    Have a great day,
    Joe

  • ITunes could not connect to this iPhone because an unknown error occurred (0xE800022

    "iTunes could not connect to this iPhone because an unknown error occurred (0xE800022)"
    this is my problem! without that i cannot synch my phone and i cannot do anything! please help me! thank you in advance!
    i've got windows vista!

    AgentYellow26 wrote:
    I also restored my iPhone 5///
    Lets see - your post has absolutely nothing to do with what the OP posted in a thread which has been dead for over 2½ years!  Did you even bother to read what you "answered"?

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