HELP - iTunes crashes when I try to visit the store

Hi, iTunes quits unexpectedly whenever I attempt to visit the Store. The computer is authorised and all other iTunes features work fine - just crashes whenever I click on store. I've tried reinstalling, recreating my music library etc without any luck. I have 3 other Macs authorised and they all work fine and my iPhone syncs perfectly with the iTunes I'm have trouble with. The problem seems to have started about 2 or 3 updates ago, long before I got my iPhone. Can anybody help me?

Hi, I tried removing the Pref file but still no luck. Here is the data provided by the error report feature - maybe someone can work out for that.
Process: iTunes [185]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 7.7.1 (7.7.1)
Build Info: iTunes-7711101~3
Code Type: X86 (Native)
Parent Process: launchd [113]
Date/Time: 2008-08-28 09:28:19.492 +1200
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000ffffffe5
Crashed Thread: 11
Thread 0:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 ...ple.CoreServices.CarbonCore 0x959d646d YieldToThread + 478
3 ...ple.CoreServices.CarbonCore 0x959d628c YieldToAnyThread + 18
4 com.apple.iTunes 0x0028507b 0x1000 + 2637947
5 com.apple.iTunes 0x0007a484 0x1000 + 496772
6 com.apple.iTunes 0x002735d1 0x1000 + 2565585
7 com.apple.CoreFoundation 0x92985b45 CFRunLoopRunSpecific + 4469
8 com.apple.CoreFoundation 0x92985cf8 CFRunLoopRunInMode + 88
9 com.apple.HIToolbox 0x941b6da4 RunCurrentEventLoopInMode + 283
10 com.apple.HIToolbox 0x9426a143 GetNextEventMatchingMask + 447
11 com.apple.HIToolbox 0x94269e4a WNEInternal + 151
12 com.apple.HIToolbox 0x94269da9 WaitNextEvent + 54
13 com.apple.iTunes 0x002747b7 0x1000 + 2570167
14 com.apple.iTunes 0x00274e76 0x1000 + 2571894
15 com.apple.iTunes 0x00039bf1 0x1000 + 232433
16 com.apple.iTunes 0x00274241 0x1000 + 2568769
17 com.apple.iTunes 0x00002d42 0x1000 + 7490
18 com.apple.iTunes 0x00002c69 0x1000 + 7273
Thread 1:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985cf8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x928b3468 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x928b3304 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
7 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x91a354ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x91a67866 pthread_condwait + 1267
2 libSystem.B.dylib 0x91aad371 pthreadcondwait + 48
3 com.apple.iTunes 0x0025c2e2 0x1000 + 2470626
4 com.apple.iTunes 0x0034cd46 0x1000 + 3456326
5 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
6 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91a855e2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
2 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91a94ae6 accept$NOCANCEL$UNIX2003 + 10
1 com.apple.iTunes 0x00289b84 0x1000 + 2657156
2 com.apple.iTunes 0x002e8e6b 0x1000 + 3047019
3 com.apple.iTunes 0x002e8ed4 0x1000 + 3047124
4 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
5 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00242029 0x1000 + 2363433
5 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
6 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91a65f66 kevent + 10
1 com.apple.mobiledevice 0x245c306f AFCReadData + 125
2 com.apple.mobiledevice 0x245c0325 AFCReadPacketHeader + 57
3 com.apple.mobiledevice 0x245c0b25 AFCConnectionGetStatus + 110
4 com.apple.mobiledevice 0x245c0dce AFCGetFileInfo + 193
5 com.apple.mobiledevice 0x245c0e5d AFCFileInfoOpen + 62
6 com.apple.iTunes 0x00434f81 0x1000 + 4407169
7 com.apple.iTunes 0x0043624f 0x1000 + 4411983
8 com.apple.iTunes 0x000f107c 0x1000 + 983164
9 com.apple.iTunes 0x000a505c 0x1000 + 671836
10 com.apple.iTunes 0x000f14d5 0x1000 + 984277
11 com.apple.iTunes 0x000f28fc 0x1000 + 989436
12 com.apple.iTunes 0x000a4737 0x1000 + 669495
13 com.apple.iTunes 0x00285305 0x1000 + 2638597
14 ...ple.CoreServices.CarbonCore 0x959dad41 CooperativeThread + 309
15 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
16 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 ...ple.CoreServices.CarbonCore 0x959d646d YieldToThread + 478
3 ...ple.CoreServices.CarbonCore 0x959d628c YieldToAnyThread + 18
4 com.apple.iTunes 0x0028507b 0x1000 + 2637947
5 com.apple.iTunes 0x00318d43 0x1000 + 3243331
6 com.apple.iTunes 0x00285305 0x1000 + 2638597
7 ...ple.CoreServices.CarbonCore 0x959dad41 CooperativeThread + 309
8 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
9 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 ...ple.CoreServices.CarbonCore 0x959d646d YieldToThread + 478
3 ...ple.CoreServices.CarbonCore 0x959daeaf SetThreadState + 130
4 com.apple.iTunes 0x0025cc33 0x1000 + 2473011
5 com.apple.iTunes 0x001a4abd 0x1000 + 1718973
6 com.apple.iTunes 0x001b6954 0x1000 + 1792340
7 com.apple.iTunes 0x001a0bdc 0x1000 + 1702876
8 com.apple.iTunes 0x001a5ad5 0x1000 + 1723093
9 com.apple.iTunes 0x001a5c47 0x1000 + 1723463
10 com.apple.iTunes 0x001a7357 0x1000 + 1729367
11 com.apple.iTunes 0x001aa429 0x1000 + 1741865
12 com.apple.iTunes 0x001abbed 0x1000 + 1747949
13 com.apple.iTunes 0x001abf21 0x1000 + 1748769
14 com.apple.iTunes 0x00285305 0x1000 + 2638597
15 ...ple.CoreServices.CarbonCore 0x959dad41 CooperativeThread + 309
16 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
17 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00281521 0x1000 + 2622753
5 com.apple.iTunes 0x002818b4 0x1000 + 2623668
6 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
7 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
8 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.SystemConfiguration 0x9399ea6c configget + 149
3 com.apple.SystemConfiguration 0x9399e934 SCDynamicStoreCopyValue + 150
4 com.apple.SystemConfiguration 0x939a3c0c SCDynamicStoreCopyProxies + 176
5 com.apple.iTunes 0x0028133e 0x1000 + 2622270
6 com.apple.iTunes 0x002818b4 0x1000 + 2623668
7 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
8 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
9 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 11 Crashed:
0 com.apple.JavaScriptCore 0x937339bc KJS::Collector::collect() + 236
1 com.apple.JavaScriptCore 0x936f5055 void* KJS::Collector::heapAllocate<(KJS::Collector::HeapType)0>(unsigned long) + 485
2 com.apple.JavaScriptCore 0x937171ce KJS::jsOwnedString(KJS::UString const&) + 46
3 com.apple.JavaScriptCore 0x93717191 KJS::StringNode::evaluate(KJS::ExecState*) + 17
4 com.apple.JavaScriptCore 0x9372a50a KJS::EqualNode::evaluateToBoolean(KJS::ExecState*) + 74
5 com.apple.JavaScriptCore 0x9372542a KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 106
6 com.apple.JavaScriptCore 0x9371e279 KJS::IfNode::execute(KJS::ExecState*) + 25
7 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
8 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
9 com.apple.JavaScriptCore 0x93721f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
10 com.apple.JavaScriptCore 0x93716f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
11 com.apple.JavaScriptCore 0x93716ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
12 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
13 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
14 com.apple.JavaScriptCore 0x93762787 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
15 com.apple.JavaScriptCore 0x93771abd JSObjectCallAsFunction + 173
16 com.apple.CFNetwork 0x9585248a CallFindProxyForURL + 297
17 com.apple.CFNetwork 0x958544d9 executionContextPerform + 177
18 com.apple.CoreFoundation 0x92985615 CFRunLoopRunSpecific + 3141
19 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
20 com.apple.iTunes 0x00281521 0x1000 + 2622753
21 com.apple.iTunes 0x002818b4 0x1000 + 2623668
22 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
23 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
24 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00281521 0x1000 + 2622753
5 com.apple.iTunes 0x002818b4 0x1000 + 2623668
6 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
7 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
8 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00281521 0x1000 + 2622753
5 com.apple.iTunes 0x002818b4 0x1000 + 2623668
6 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
7 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
8 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00281521 0x1000 + 2622753
5 com.apple.iTunes 0x002818b4 0x1000 + 2623668
6 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
7 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
8 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00281521 0x1000 + 2622753
5 com.apple.iTunes 0x002818b4 0x1000 + 2623668
6 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
7 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
8 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.SystemConfiguration 0x9399ea6c configget + 149
3 com.apple.SystemConfiguration 0x9399e934 SCDynamicStoreCopyValue + 150
4 com.apple.CFNetwork 0x958527cf _JSPrimaryIpv4AddressesFunctionCallback + 266
5 com.apple.JavaScriptCore 0x937710f7 KJS::JSCallbackFunction::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 183
6 com.apple.JavaScriptCore 0x93721f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
7 com.apple.JavaScriptCore 0x93716f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
8 com.apple.JavaScriptCore 0x93716ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
9 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
10 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
11 com.apple.JavaScriptCore 0x93721f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
12 com.apple.JavaScriptCore 0x9371840b KJS::ArgumentListNode::evaluateList(KJS::ExecState*, KJS::List&) + 43
13 com.apple.JavaScriptCore 0x93739fe8 KJS::FunctionCallResolveNode::evaluateToBoolean(KJS::ExecState*) + 504
14 com.apple.JavaScriptCore 0x937253d9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x9371e279 KJS::IfNode::execute(KJS::ExecState*) + 25
16 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
17 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
18 com.apple.JavaScriptCore 0x93721f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
19 com.apple.JavaScriptCore 0x93716f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
20 com.apple.JavaScriptCore 0x93716ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
21 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
22 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
23 com.apple.JavaScriptCore 0x93762787 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
24 com.apple.JavaScriptCore 0x93771abd JSObjectCallAsFunction + 173
25 com.apple.CFNetwork 0x9585248a CallFindProxyForURL + 297
26 com.apple.CFNetwork 0x958544d9 executionContextPerform + 177
27 com.apple.CoreFoundation 0x92985615 CFRunLoopRunSpecific + 3141
28 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
29 com.apple.iTunes 0x00281521 0x1000 + 2622753
30 com.apple.iTunes 0x002818b4 0x1000 + 2623668
31 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
32 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
33 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.SystemConfiguration 0x9399ef42 configclose + 97
3 com.apple.SystemConfiguration 0x9399ed20 __SCDynamicStoreDeallocate + 88
4 com.apple.CoreFoundation 0x92987788 _CFRelease + 216
5 com.apple.CFNetwork 0x958527da _JSPrimaryIpv4AddressesFunctionCallback + 277
6 com.apple.JavaScriptCore 0x937710f7 KJS::JSCallbackFunction::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 183
7 com.apple.JavaScriptCore 0x93721f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
8 com.apple.JavaScriptCore 0x93716f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
9 com.apple.JavaScriptCore 0x93716ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
10 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
11 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
12 com.apple.JavaScriptCore 0x93721f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
13 com.apple.JavaScriptCore 0x9371840b KJS::ArgumentListNode::evaluateList(KJS::ExecState*, KJS::List&) + 43
14 com.apple.JavaScriptCore 0x93739fe8 KJS::FunctionCallResolveNode::evaluateToBoolean(KJS::ExecState*) + 504
15 com.apple.JavaScriptCore 0x9372542a KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 106
16 com.apple.JavaScriptCore 0x9371e279 KJS::IfNode::execute(KJS::ExecState*) + 25
17 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
18 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
19 com.apple.JavaScriptCore 0x93721f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
20 com.apple.JavaScriptCore 0x93716f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
21 com.apple.JavaScriptCore 0x93716ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
22 com.apple.JavaScriptCore 0x9371ea51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
23 com.apple.JavaScriptCore 0x9371e509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
24 com.apple.JavaScriptCore 0x93762787 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
25 com.apple.JavaScriptCore 0x93771abd JSObjectCallAsFunction + 173
26 com.apple.CFNetwork 0x9585248a CallFindProxyForURL + 297
27 com.apple.CFNetwork 0x958544d9 executionContextPerform + 177
28 com.apple.CoreFoundation 0x92985615 CFRunLoopRunSpecific + 3141
29 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
30 com.apple.iTunes 0x00281521 0x1000 + 2622753
31 com.apple.iTunes 0x002818b4 0x1000 + 2623668
32 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
33 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
34 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x91a354a6 machmsgtrap + 10
1 libSystem.B.dylib 0x91a3cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x929850ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92985d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00281521 0x1000 + 2622753
5 com.apple.iTunes 0x002818b4 0x1000 + 2623668
6 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
7 libSystem.B.dylib 0x91a666f5 pthreadstart + 321
8 libSystem.B.dylib 0x91a665b2 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0xffffffe1 ebx: 0x937338db ecx: 0x00000000 edx: 0x103f9ea8
edi: 0x104b0000 esi: 0x104b0000 ebp: 0xb054c088 esp: 0xb054c030
ss: 0x0000001f efl: 0x00010286 eip: 0x937339bc cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xffffffe5
Binary Images:
0x1000 - 0xd20fe6 com.apple.iTunes 7.7.1 (7.7.1) <af6ad75cc1e6467e95a7749731a86e11> /Applications/iTunes.app/Contents/MacOS/iTunes
0xfb4000 - 0xfb8fff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xfbf000 - 0xfc6fff com.apple.ipodsynchronization 2.3 (106.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xfcf000 - 0x105efcb com.apple.iTunes.iPodUpdater 7.7 (7.7) /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10b7000 - 0x1180ff5 com.apple.DiscRecording 4.0.1 (4010.4.5) <a78fc46978268fd4f24bc9175f972938> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x11eb000 - 0x122afff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x17c7000 - 0x17e0fe3 com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0xa000000 - 0xa06dfff +com.DivXInc.DivXDecoder 6.6.0 (6.6.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0xbffc000 - 0xc23cfd2 +net.telestream.wmv.import 2.2.0.49 (2.2.0.49) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0xc274000 - 0xc436fea +net.telestream.wmv.advanced 2.2.0.49 (2.2.0.49) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0xc47a000 - 0xc4b5fff com.apple.QuickTimeFireWireDV.component 7.5 (861) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0xc4c0000 - 0xc4dafe3 com.apple.applepixletvideo 1.2.16 (1.2d16) <798930d46fb63202d054bbabf6e8c0e6> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
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Similar Messages

  • TS1424 iTunes crashes when I try to open the store

    I have the latest iTunes installed on my WinXPsystem. When I try to connect to the iTunes store, iTunes crashes. Tried to re-install an older version, but the result is the same. Impossible to open the store.

    Many thanks.
    Just in case, try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • ITunes crashes when I try to access the store?

    It worked perfectly fine before I updated to 10.5, now whenever I click on the Store button, it starts to load. When the progress bar at the top of the screen reaches half way, a Windows dialogue box comes up and says "iTunes has stopped working" and I must close the program there. This isn't to do with the 3200 error, I have updated to iOS5 fine.
    I have tried reinstalling/repairing iTunes to no avail. The only over program I have installed is Connectify, which I have now uninstalled. Still nothing. Can you please help me? Thanks

    Yes thanks I uninstalled all of Apple's products from my computer and did a clean reinstall, seemed to do the trick

  • My itunes (the newest version, recently updated) crashes when i try to access the store

    NEED HELP PLEASE, my iTunes (newest version) crashes everytime i try to access the store on my PC running windows 7 x64

    Hello gabriel meseguer,
    We've an article which provides troubleshooting steps that can help stabilize iTunes on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
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  • ITunes crashes when I try to access the iTunes Store

    Just downloaded iTunes 11.0.1.12 and everytime I try to access the iTunes Store, iTunes crashes and shuts down.  I haven't been able to find any useful links in the forum.  I'm running Windows XP. 

      mfleck has already has this one sorted. For other folks following along with this thread, try gn_id's suggestion from the following post:
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  • Itunes crash when i try to open the application tab

    i have the lastes version of itunes 11.1.11and i have an iphone4 and i upgraded to ios7 which is really slow in my phone, so i tried to take some apps out, but when i click on the application tab, it just frozes and closes
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    Hi there elmtm,
    You may find the troubleshooting steps in the article below helpful.
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  • ITunes crashes whenever I try to access the store?

    I have Windows 7 and the latest version of iTunes. Upon startup, iTunes prompts me to sign in twice, and closing the first prompt will only have the second one brought up seconds later. Signing in has the same effect. This is annoying, but not the important part.
    The important part is that whenever I try to access to iTunes Store, signed in or not, iTunes crashes.
    These are the Problem Details from my Control Panel's Action Center.
    Source
    iTunes
    Summary
    Stopped working
    Date
    1/10/2012 7:22 PM
    Status
    Report sent
    Description
    Faulting Application Path:          C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Problem Event Name:          BEX
    Application Name:          iTunes.exe
    Application Version:          10.5.2.11
    Application Timestamp:          4ee0844d
    Fault Module Name:          MSVCR80.dll
    Fault Module Version:          8.0.50727.6195
    Fault Module Timestamp:          4dcddbf3
    Exception Offset:          00026b72
    Exception Code:          c000000d
    Exception Data:          00000000
    OS Version:          6.1.7601.2.1.0.768.3
    Locale ID:          1033
    Additional Information 1:          120b
    Additional Information 2:          120bdb72e9a6d6f0a000b4d65aba8676
    Additional Information 3:          c6ef
    Additional Information 4:          c6effd93d30ef9cd3bb24cdc11fc6d8c
    Extra information about the problem
    Bucket ID:          2632024235
    Thank you for any help.

    I'm sorry, but it still doesn't work. I deleted all Apple software off my computer and redownleaded the latest version of iTunes, but when I tried to sign in I still got this error:
    Source
    iTunes
    Summary
    Stopped working
    Date
    1/11/2012 4:15 PM
    Status
    Report sent
    Description
    Faulting Application Path:          C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Problem Event Name:          BEX
    Application Name:          iTunes.exe
    Application Version:          10.5.2.11
    Application Timestamp:          4ee0844d
    Fault Module Name:          MSVCR80.dll
    Fault Module Version:          8.0.50727.6195
    Fault Module Timestamp:          4dcddbf3
    Exception Offset:          00026b72
    Exception Code:          c000000d
    Exception Data:          00000000
    OS Version:          6.1.7601.2.1.0.768.3
    Locale ID:          1033
    Additional Information 1:          efd8
    Additional Information 2:          efd88cbfd00a9ce0b0d647b39da62ec8
    Additional Information 3:          8aaa
    Additional Information 4:          8aaa4df80c1c69cc54d9f7ecd1699852
    Extra information about the problem
    Bucket ID:          2632024235
    Any suggestions?

  • Itunes crashes whenever I try and open the store

    Hello, and this is my first post. For a day or so now I cant get into the itunes store, and when I try to it crashes and I get a report generated that starts like this:
    Date/Time: 2007-06-10 19:57:11.850 -0400
    OS Version: 10.4.9 (Build 8P135)
    Report Version: 4
    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Parent: WindowServer [780]
    Version: 7.2 (7.2)
    Build Version: 3
    Project Name: iTunes
    Source Version: 7203401
    PID: 899
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNINVALIDADDRESS (0x0001) at 0xecf967f0
    Every other aspect of the program works and I can still buy music from my shopping cart. I have tried reloading the program, I verified the HD, fixed the keychain, did a virus scan using Intego, started a new account and tried opening it thorugh there all with the same result. The rest of my computer programs work. If anyone has any ideas I would be most appreciative, thanks, Marc
    Powerbook G4   Mac OS X (10.4.9)  

    Well, now we know it's something likely system-wide. Try a few things:
    1.) Completely disable your anti-virus software. Maybe even experiment with uninstalling it temporarily.
    2.) If you are connected to the internet via a router, disconnect it and connect directly via your broadband modem.
    3.) Disable any firewall software.
    4.) Disable any web accelerator software.

  • HT1926 applied the latest Itunes update and now it crashes when I try yo access the store win 7 64 pc

    has anyone else seen this win pc is totally up to date but I am at IE9 as IE 10 is flakey

    Hello jsbyrne,
    The following article can help stabilize iTunes.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Itunes crashes when I try to update the songs on ipod

    I have a G4 running the newest update and also itunes 7.0.1
    This is what is happening: I start itunes, plug in my ipod. The ipod screen within itunes comes up and then I click on the tab at the top labled music and itunes chrashes every time. How am I to update my ipod if I can't manage my music.
    I have too much music for my size ipod. This is a problem.
    anyone have this problem?

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    Also try change the DNS to Google's servers. See:
    Public DNS — Google Developers

  • Help: iTunes freezes when I try to change the music folder location

    Hi everyone,
    I want to change my iTunes music folder location but every time I click on the change button (Edit > Preferences > Advanced > Change) iTunes freezes. All of my music is in an external drive and I recently reinstalled windows, so I had to back up the old iTunes folder and replace the default one (after the reinstallation) with it, but now I can't set the new location of the drive because of this problem.
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    A.

    Okay. Finally called Apple, and they said that this is something to do with the latest iTunes - 10.6 - and the only way to solve it is to restore my iPod, and then arrange it so I manually manage my music, etc. Which I learned how to do here: http://en.kioskea.net/faq/3740-how-to-manually-manage-music-and-videos-in-itunes  It worked. Woo-hoo!

  • Itunes crashes when I try to access the podcast folder

    I keep having a problem with accessing the podcast folder for my iPod Touch. I can access all of the other folders with no problem. As soon as I click on the podcast folder, a pop-up window appears telling that "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I do click the "send error report" but this is maddening. It shuts down iTunes altogether. Any ideas? Thanks!

    As soon as I click on the podcast folder, a pop-up window appears telling that "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
    That one often seems to be due to an issue with a damaged podcast. Tracking down which podcast (or podcasts) is causing the grief can be a bit of a trial though. Jim's technique from the following post looks about the best way of doing it that I've seen:
    http://discussions.apple.com/message.jspa?messageID=10653507#10653507

  • Another with the Itunes Store problem, Itunes closes when I try and open the store.

    Hi
    I see lots of others are complaining about this same problem, but I haven't seen a solution for those of us who aren't exceptionally computer savvy.  I have Windows 7 Home Premium and Itunes 11.1.3.8. I can open Itunes and go to everything in my library, but when I click on "iTunes Store", I immediately get a popup that says, "A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available". 
    Has anyone got a step by step instruction on how to fix this?
    Thanks

    Try the suggestions in this Apple doc -> iTunes: Advanced iTunes Store troubleshooting

  • I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

    I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

    Hi axostech!
    Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • My itunes crashes when i try to play a song

    My itunes keeps crashing when I try to access the Itunes store or when i try playing a song...HELP!!!

    I solved it myself... for the benefit of those viewing...
    1) I ran Applejack as a "see what happens" step, as that's fixed interesting problems before
    2) Then ran disk utility, and blew out the hard drive (erased it) completely and did it as Mac OS Journaled
    3) Waved a rubber chicken around my head
    4) Restored the iPod in iTunes
    All works normally now.

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