Help! iTunes doesn't recognized any of our devices. What can I do?
Help! iTunes doesn't recognized any of our devices. What can I do?
http://support.apple.com/kb/ts1591
Similar Messages
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after up dating to 11.1.5.5 itunes does not recognized any of my devices. I have tried all the recommendations in help.
Updating the USB driver did work. Referenced in other postings as Section 5. I guess I had not tried that one.
Thanks -
Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?
Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy -
My ITunes isn't recognizing any of my devices.
Okay, so I have an Iphone 4s, completely updated (version 7.0.4) and and Ipod touch, 4th gen. updated as much as it can be (
I have had both of the devices plugged into my computer, and itunes has not been recognizing either. My computer recognizes the devices, but itunes does not, so clearly it is not the cord. I have uninstalled and reinstalled ITunes 3 different times, I have restarted my computer multiple times, I have reset my phones settings once, and I have made sure that the Apple Mobile Device services are installed and working properly and the Apple Mobile Device USB Driver is also installed. I have ran dignostics on my itunes, and it said nothing is wrong with anything. It is completely up to date as well. NOTHING is working, and I"m not covered for complimentary Apple Support for some weird reason (which I think is SO stupid because I mean I bought your products I should be able to get assistance. Right? Wrong. I'm really hating Apple right now.) Someone please help me out, this is getting so old.Hi Giruzzimaid,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your devices, double check this article to make sure you've done all the initial troubleshooting:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try. This article has steps for removing all related components as part of the uninstall:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
ITunes doesn't see any of my devices.
I have just got the iPhone 5S, but my itunes wont see any devices. I can see it on my device list in windows. I have stoped and restarted the apple device service thing but this didnt help. I have also reinstalled iTunes.
Im running window 8.1 RTHi, Damski2310.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I have an IPod, an IPhone and an IPad. ITunes previously opened my device when I connected it to my computer, listing the device in the left column. Now the devices do not appear and I cannot manage my playlists. What has happened?
Hello kids7072,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Have a nice day,
Mario -
HT1414 itunes doesn't update any of my devices
I try everything and i can't restore or update my devices ( iPhone 4, iPad 3, iPod 4, iPhone 3GS ), when i try to update/restore send me the message "device not eligible for requested build" i don't have firewalls, i already change the host file, i delete itunes and reinstall, my devices don't have the jailbreak,all my Mac is updated, also itunes, i really don't know what to do, because i already try everything, the last step i guess is restore all my Mac to the factory settings, so what i can do????
yes, the last 6.1.3 but also i'm trying to keep the iOS 6.1.2, but no matter if is the new, itunes send the same message, i don't know if i have the wrong IP to itunes:
# 74.208.10.249 gs.apple.com
also i open gs.apple.com and i see an apple provisional page, i don't see any 404 error -
ITunes doesn't open in window's 8, what can I do?
I had itunes running well in Windows 8, but about 1 week ago, it stoped working; it just didn't open, so I tried to unninstall, the compatibility solution; and nothing work... Someone can help me? Thanks in advance!
PS I have an Alienware M14x R2 windows 8 single language x64Alright lets try this one
Remove iTunes completely **MAKE SURE TO GET ALL FOLDERS ASWELL***
http://support.apple.com/kb/HT1923
After that I want you to download a new iTunesSetup.exe
Download WinRAR from http://www.win-rar.com/download.html
once that is installed
Right click the iTunesSetup.exe - Extract - Extract to folder -
In this new folder you will see individual MSI files
Right click each one by one and run as a administrator one at a time
Install in this order
iTunes - Do not open after installer Exits
Apple Software Update
Apple mobile Device Support
Bonjour
Apple Application Support
Did it work? -
The toolbar in hotmail doesn t work any more with firefox. what can i do?
i have the 3.6 firefox version and everything was fine until yesterday. restart computer etc didn t help. the toolbar works under explorer
Airplay still works on my two iPhones and iPad air so this isn't a universal problem. Did you try a reset of your iPad?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
Have Virgin Mobile iPhone 5 and they said it can't be unlocked. Reason to get it unlocked is so I can use the phone when travelling in Europe. This is crazy because I also payed for the phone in full... Also, what happens if you move to a region in the U.S. and service is bad...Your stuck with an expensive brick.. Any way to get it unlocked?
Not all carriers unlock their phones. They are under no legal obligation to do so in many places.
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Since last update on itunes, my PC doesn't detect any of my devices. HELP!
Since I downloaded the last version of iTunes my PC doesn't detect any of my devices (ipad, ipod, iphone). Have been connecting my devices to the PC, when opening iTunes there is a legend, with the ipod saying that itunes doesnt detect the device to uninstall itunes and reinstall, have done it twice and the problem is still there. Just bought a new ipad and when I connect it to the PC iTunes doesnt detect it. When connecting my iPhone same thing happens, when I try to export the photos to the PC the folder where the photos are suppossed to be has no photos
Hello andreaparra,
Thanks for using Apple Support Communities.
I found the following article that will help you in resolving this issue, where none of your devices are being recognized by iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you get to the part where it asks you to uninstall iTunes, even though you have done it before, be sure to uninstall iTunes and the other components in the order listed.
Take care,
Alex H. -
The iTunes on my desktop is no longer recognizing any of my devices (iPads, iPods, or iPhones). I am unable to sync. And when I connect a device I am asked on the device if I "Trust this Computer". When I hit "Trust" nothing happens. Help?
Hello monkeymonkeydo,
To get this fixed use the steps found here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Hope this helps.
~Julian -
My iTunes suddenly stopped working and doesn't recognize any of my devices and gives me a AMD error. I've tried several times to uninstall all Apple programs and reinstall to no avail. I'm running windows 7 on a Dell laptop. It worked fine for years then I decided to update my iPhone 4S and it didn't recognize it or any other iPod or iPad.
Can someone please help ?I am having all sorts of problems with 9.1.1.Crashes and not only iTunes but I have to restart all the time.
GET TO WORK APPLE !!!! -
I have Ipod Nano 6th generation. My computer recognizes device but Itunes doesn't. Any suggestions?
You might have better luck posting in the iPod Nano forum. You posted in the iPod Touch forum. For an iPod Touch one would start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
ITunes funktioniert nicht mehr / iTunes doesn't work any longer
Hallo liebe Community,
ich habe seit gestern ein sehr ärgerliches Problem mit iTunes.
Seit gestern kann ich zwar iTunes noch öffnen, jedoch kommt bei jeglichem Versuch eine Verbindung mit dem iTunes Store herzustellen (sei es über iTunes Match oder Store oder meinen Account) die Windows 8.1 Fehlermeldung "iTunes funktioniert nicht mehr". Jegliche Versuche danach noch was zu machen schlagen fehl da sich das Programm dann automatisch schließt.
Was habe ich bis jetzt getan:
- einfache Neuinstallation
- komplette Neuinstallation (mit jeglicher Apple Software die auf meinem Pc war/ist)
- Bereinigung und Überprüfung des Pc's
- 1 Tag warten
- an und abmelden vom iTunes Store (war nur möglich bevor das Problem aufgetreten ist)
Nichts hat geholfen. Und jetzt habe ich einen Pc ohne Musik und allem anderen, weil alles in meiner iCloud ist. Kennt wer das Problem und kann mir zufällig helfen? Sämtliche Beiträge in den Apple Foren sowie in den Foren, die man durch Google findet, helfen nichts...und ja, ich habe die vorgeschlagenen Sachen ausprobiert.
daer community,
since yesterday it's still possible to open iTunes but at any try to get a connection to the iTunes Store (no metter if i try it through iTunes Match or Store or my iTunes Account) i'll get the Windows 8.1 error massage "iTunes doesn't work any longer". Any tries to do something after the error massage are useless because iTunes get closed by hisself.
What i've already done:
- simple reinstallation
- complete reinstallation (reinstalled all Apple softwares i've got at my pc)
- cleaned and checked my pc
- waited 1 day
- logged out and in at the iTunes Store (this was just possible before the problem appeard)
Nothing helped. And now i've got a pc without music and everything that i get from iTunes because all is in my iCloud. Does anyone know this problem and could help me solving it? All posts in the Apple forums and the forums you'll find with the google search are useless...and yes, i tried them all.
Vielen Dank,
Thanks,
Dominikhttps://discussions.apple.com/thread/5457433?start=0&tstart=0
This solved my problem after even the Apple Support couldn't help me!
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