Help! iTunes error message said try again later - instead I purchased 10 gift cards for my niece's christmas present!
Please help! I have written itunes support, who will get back when it is too late probably. My bank will not cancel my multiple mistaken purchases. It is not possible to call Apple about iTunes store purchases. My order does not show up on my account in iTunes, but 10 awaiting purchases shows up on my bank account. This makes my bank account empty! How can I cancel my order ASAP?
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
You should have been able to try resending the gift to his email address, and not buy another one. Resending gifts : http://support.apple.com/kb/HT1541
He's checked the spam folder on the email account that you sent it to as well as the inbox ? You could try resending it, as per the instructions on the above link.
For the third card, you can either try resending that as well, or you can contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request, an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.
I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
PowerMac G4 Mac OS X (10.4.6) -
I rented a movie but it wont play. Getting error message to try again later.
I rented a movie but cant get it to play on my apple tv. Getting error message to try again later.
I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
john -
Error Message says try again later?
When I try to open Muse, I get an error message...says try again later. Well it's been two days later and I'm still getting the same message. I've changed my password thinking that might help but it didn't. Any advice??
carlyHi Carly,
What is the exact error you are getting? If it is I-200 error, then please try the steps given in this article : http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
If its some other error, please provide us the exact error message and we'll further investigate the issue.
Regards,
Aish -
I'm getting an error message that says my account is not eligible to purchase itunes gift cards. I'm using a debit card - is that the reason?
I still have the problem although I uninstalled Mozilla (clearing the cache didn't work and neither did Word diagnostics), so have ended up thinking it could be Norton (the manual update worked x1) or Windows. Today I found an answer: disable the preview pane in Windows Explorer - there's a history of problems with this view.
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There as an error in the iTunes Store. Please try again later.
I keep trying to sync my iPhone 5 to the new iOS 7 on iTunes, but I keep getting an error that says "We could not complete your iTunes Store request. The network connection was lost. There was an error in the iTunes Store. Please try again later." This has been happening for several hours now. I just want to be able to use my phone and not be locked out of it. Any help would be greatly appreciated!
Is not working for me
same error 5002 -
Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
When i go into the iTunes store and try to update apps or buy apps/songs a window pops up stating:
"We could not complete your iTunes Store request. An unkown error has occured (0x800B0109)"
"There was an error in the iTunes Store. Please try again later."
I try later but then it keeps coming up. Please help!!!Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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I live in the Atlanta area. I use Internet Explorer and have Windows 7. I can't play You Tube videos. I keep getting this message: An error occurred, please try again later. Please help!
First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative. -
I have a proxy server and the server is allowing me to go to iTunes. But I get a message "Error in accessing iTunes store. Please try again later." Error code ox80092013. I cannot find that code in the troubleshooting section. I have just installed a new PC HP5750, with Norton IS 2013. I installed the current version of iTunes directly from the iTunes site. My proxy server is American Family Online web browsing filter. I contacted them and they said there should not be a problem with their server. I have had an account previously, but has been inactive for several months. I even tried to create a new account, but still got the same error code.
Someone please help with this. I have accompaniment tracks on iTunes that I need for music ministry.Hi Lcoffin8,
Thanks for visiting Apple Support Communities.
See this article for additional information and steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
My ipod touch is all of a sudden not letting me do anything that requires using my password. I can't buy anything and I can't check my purchases. Every time I put in my password I get an error message and it says try again later. This has been happening for 4 days now. I can play my existing games just fine. I can access my itunes store through the internet just fine with my password, but just not on my ipod touch. I sent an email to the itunes support store 3 days ago and have not heard back from them. Does anybody have any suggestions on why this is happening all of a sudden after having the ipod for almost 2 years?
Something you can try is resetting it all Settings > General > Reset > Reset all settings. Or go to Settings > Store & sign out & log back in. Another thing you can do is restore your ipod. This has happened to me but the only thing i did was that i created a new account but try doing the things above i just told you. :)
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