Help! Itunes is not reinstalling
Hello,
I recently downloaded the newest version of Itunes. Yesterday my computer detected a problem and backup up to a previous date in which it was working correctly. This seems to have screwed up my Itunes. I removed Itunes and Quick time to reinstall it. However, Itunes is not installing. Quick time is installing. What do I need to do???
However, Itunes is not installing.
Do you get an error message during the iTunes install? If so, what does it say? (Precise text, please.)
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Itunes will not reinstall on my computer
It is telling me that the MSVCR80.dll driver is not on my computer
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how to fix this?
need help
thanksSorry for the late reply
here is the diagnostics
==========================================================================
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Acer Aspire M1800
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013A6CC0830F140
Current user is an administrator.
The current local date and time is 2012-08-29 17:02:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 7050 / NVIDIA nForce 620i
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
========================================================================== -
Itunes will not reinstall.
I backed up my iphone, downloaded a new version of itunes and went to open itunes again and it would not load.
I received the error message: "the program can't start because MSVCR80.dll is missing from your computer. try reinstalling the program to fix this problem." I tried reinstalling it twice with no luck. How can I reinstall itunes on my computer. I have set the registry to administrative full priviledges."Hi tantrum65,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
PLEASE HELP ITUNES WILL NOT CONFIGURE
HI
my itunes will not load when i click it.
it comes up with a window which says-
+'itunes has encountered a problem and needs to close.+
++we are sorry for the inconvenience.'+ or sometimes pops up with 'itunes is unable to configure'+
can someone help me as i carnt upload new songs to my ipod
Arggg!
I have also tried to uninstall and reinstall this didnt make any difference.
thanks
Message was edited by: yo hoe
Message was edited by: yo hoeiv been having some problems with my itunes to it cant find the .msi file or seomething
With that one, let's try the following procedure.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now? -
please help i need to fix my itunes it will not launch on my computer . no error message appears it simply will not run. the icon on desktop has changed to a white folder and it still appears in programmes in start menu but will not open. it appears in task manager but disappears when the programme will not open
You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open? -
I was doing an update to my iTunes and it did not reinstall properly. Now I cannot open iTunes at all on my laptop. What are the fixes?
You need to follow the instructions of tt2 in https://discussions.apple.com/thread/5822086
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Help - itunes does not open when my ipod is hooked up to my computer
i downloaded the newest version of itunes. everytime i plug my ipod into my computer itunes does not open but instead a program saying "new hardware detected" and it asks to search the system and when you do that it detects my ipod as a camera. also if i open itunes first and then plug in my ipod nothing happens, my ipod doesn't show up in itunes.
has anyone had this problem if so can you help me how to fix it?
thanksHave you had a chance to look at this troubleshooting page? iPod shows up in Windows but not in iTunes
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I back up my iphone to icloud via itunes but when i want to restore the iphone from back up this error messege appeared:
itunes could not restore because the backup is corrupt or not compatable
how to solve this problem?
Thanks,,I have this problem too can somebody please help where are all the apple helpers? This is ridiculous!!!!
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Help, Itunes could not connect to the itunes store
I has face a problem with my itunes could not connect to the itunes store. i also have check all my network but it is no problem. when i click itunes store it keep saying this.
and i check my Run Diagnostics
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Inspiron N4030
iTunes 12.0.1.26
QuickTime not available
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 767413B00E7F61F0
Current user is not an administrator.
The current local date and time is 2014-10-20 21:05:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {6DACA3FB-08FB-406B-9DEF-B120E4EC1A8D}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {C5A96BD2-6F22-4F48-8738-8B89AA57E4FE}
Description: Broadcom 802.11n Network Adapter
IP Address: 192.168.0.107
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Mon Oct 20 20:45:31 2014
Lease Expires: Mon Oct 27 20:45:31 2014
DNS Servers: 192.168.0.1
Adapter Name: {00E7D934-9FAC-47B7-BA8F-F93268EC0835}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-03-02 01:47:44.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp DVD+-RW TS-L633C, Rev DW50
Drive is empty.
**** Device Connectivity Tests ****
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 7.1.1
Serial Number: C39GK8KPDTDM
iPad mini (Retina) (Wi-Fi) running firmware version 7.0.4
Serial Number: DQVLTUWBFCM8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
so what should i do ?Hey Bryan3623,
Thanks for the question. I understand that you are experiencing issues connecting to the iTunes Store. The following resources provide some great troubleshooting for this symptom:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks,
Matt M. -
PLEASE HELP ITUNES WILL NOT LOAD
hi thanks for looking
iv got the latest version of itunes but when i click on it i starts to load then just stops
cheers steveI have similar issues...
Three pc's, two are identical hardware twins (one is a clone for the other as absolute backup) the other my home PC.
One of the twins upgraded no problems. The sibling upgraded but iTunes will not come to the desktop, it loads and sits in the process list doing nothing.
I checked all the "answers" in this forum and nothing worked on the twin pc at all except uninstalling and going back to the previous version which I had to get from the hippo site (note to Apple: at least leave the previous version available for download for those "update" moments).
The home machine upgraded but I lost my audio drivers and software completely. Fixed it by re-installing the audio drivers and software after installing iTunes.
Either way you look at it there are a lot of users on the pc with this problem, Apple have changed something fundamental (you never used to have to reboot after upgrading or fresh installing) and it is causing issues that they should address.
Wasted a lot of time sorting this out for myself and not sure I want to "upgrade" to the next release, not sure I trust Apple software forward of this as I have a lot of music stored and the thought of having to really have to recreate the library because of an update issue ith no fall back...
Rabtok. -
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