HELP iTunes Keep Changing Track Information

I'm having a really big issue. I finally took the plunge and decided to properly label and categorize all my music. I spent almost a month, 3-4 hours a day, getting all the album art, correcting all the information, etc on 4,000+ songs. At the end I was SO pleased. However this past week I started to notice something was wrong. The names of of some tracks were changing back to their old names, also in the comments field I hate reading all the crap people write in their so I cleared it all out, now it's coming back too! What's going on! Can anyone help me make it so whatever I change the tracks info to it sticks?

Go into Windows Media Player and turn off all automatic updating of info.
Tools -> Options -> Library -> Automatic media information updates for files.
Note that the tags have already been changed by WMP and when you play them in iTunes, the info will change to match the tags that WMP has already changed.
You will need to update the tags to get the correct info which WMP deleted/changed.

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I customize my genres, etc. but iTunes keeps changing it back. How do I stop this?

I customize my genres, etc. but iTunes keeps changing it back. How do I stop this?

Hi dfrost10,
I wouldn't be surprised if you were hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware]. I'd probably investigate that first.
If that isn't the case, you should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.
There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.
If that doesn't work you should look at the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved].
Hopefully this helps!

Songs in itunes keep changing information.

It generally happens after I play them, they'll revert back to their original info. It tends to be MP3s downloaded from Vuze, but it is happening to a few AAC files too (including ones from CDs). I've tried converting ID3 tags but they keep changing back, tried changing the info in windows explorer but still seems to change back. There's one album that I've changed enough times that it has stayed the same, could it be a case of doing that (seems incredibly long winded. It's taken me long enough to get through half the tracks let alone think of doing them all several times over). If anyone could suggest anything that would be awesome, thanks.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

ITunes won't save changed track information

I am trying to edit and save track information (album name, # of #, etc...), including adding artwork, but no artwork ever gets added and when I click on the track to read the information, after editing it, it reverts back to the original information, except for the # of # and album artist. Those are the only 2 items that stay changed. I cant seem to change the album name, cant delete the comments and can't add artwork. My iPod Classic shows the original info, not the edited info, including no artwork.
This has never happened to me before. Any suggestions?
Message was edited by: lafromla1

Ok, so I've narrowed it down to the folder containing the files has the read-only box completely shaded in (as opposed to a check mark). I can not, under any circumstances get this box to stay unshaded. I un-shade it, apply, go out, and when I come back, its shaded again. I've scoured the net looking for a fix and no one seems to have one that works. I am not sure how all my files on my computer got to this status as they were never like this before.
Has any one else had this problem and found a way around it?

Absolutely Furious that iTunes Keeps Changing details

I am using iTunes 12.0.1.26 on Windows 7.
I am absolutely furious with iTunes at the moment, I have tried all the answers I have seen online (turn off Sharing Library with iTunes and keping iTunes Media Folder Organised).
However, after sitting all weekend and twice going through genres and other information I have amended to make music easier to find, iTunes has still changed some of them back!
How is Bessie Smith, with Blues/Jazz songs recorded in the 30's classed as Dance Music? (I have twice now changed these songs to show they were recorded in the 30's and they should be in my genre Old Jazz), whenever I go into change the details (again for an individual track) I simply have to right click and "Get Info" and the data changes back again, this also happens if the track is played.
However, then when I exit itunes, or sometimes even switch views within iTunes the details change back to what iTunes wants them to be.
Will someone please help with this it is driving me mad. Especially after I have spent so long painstakingly organising my library of over 14,000 tracks.

To avoid metadata reverting to that downloaded from the Store (for Store purchases and if you have iTunes Match), you need to make sure that both these options in Edit > Preferences > Store are unchecked:
You'll need to exit and restart iTunes for changes to take effect.

ITunes keeps changing id3 tags automatically

Seems to happen after being in the store.
consistently changes certain information. Windows 8.1. Ive removed media player and media center so that is not the issue.....

In iTunes go to Edit > Preferences > Store and turn off
Show iTunes in the Cloud purchases
Share details about your library with Apple
On any iOS device go to Settings > Music and turn off
Show All Music
Close and reopen iTunes and/or reset the device and you should see your version of the metadata for each track rather than the original store data.
tt2

Making iTunes automatically change track info of playlists

Hello all,
I'd like to know if there is a way to automatically change song info of all the tracks in a specific playlist.
More specifically, I'd like to know how to make itunes automatically change the Grouping of songs as I add or remove them from any given playlist.
Ultimately, what I'd like to be able to do is see which songs are set to sync with my iPhone and which aren't when I'm looking through my entire music library.
Maybe there's a solution using Automator or Applescripts. I tried using smart playlists, but those seem to only be able to populate a playlist based on track info, which is the opposite of what I want to do.
Thank you all in advance for your help,
Scott

I suspect iTunes is revealing "corrections" made by Windows Media Player. If so the damage is done and you'll probably find other tracks have been affected over time.
See my post on Getting iTunes & Windows Media Player to play nicely. Most importantly uncheck the WMP options as displayed in the final image.
tt2

I try to play a song, but iTunes has changed the information on the file

After installing iCloud, my iTunes suddenly started changing the information on my music files. I would go to play one song, but another song would play instead. I have a PC. Does anyone have any idea what the cause and solution might be?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

Why would iTunes automatically change track info?

I played a track in my iTunes library (purchased directly from band, not iTunes) which I have played many times over the last two years. This time, however, the track suddenly disappeared from my sort view immediately after I clicked on it and as it was playing. When I located it, I saw that the album name had changed from the album that I had purchased to a compilation album that the track had appeared on years ago (thus the resorting), and other track info had been altered as well. This also happened for another track that I clicked on from the same album. All other tracks on the album were unaffected when I played them. How is it possible for iTunes to alter track info, particularly for music I have not purchased from iTunes?

I suspect iTunes is revealing "corrections" made by Windows Media Player. If so the damage is done and you'll probably find other tracks have been affected over time.
See my post on Getting iTunes & Windows Media Player to play nicely. Most importantly uncheck the WMP options as displayed in the final image.
tt2

Help itunes keeps freezing

Itunes keeps freezing, i have a pc with windows 7 installed and itunes worked fine until today: 2/22/2012 now i cant sync my ipod and put music on it please help me!!!

Fixed i found out how to fix!!!

ITunes keeps changing my settings

I have 109 books on my iPAD Air and I have iTunes set to "Sync all Books". But, every time I connect the iPAD to iTunes the settings change on their own to "Selected Books" and 81 of my books are erased from my iPAD. Then I have to change the setting back to "Sync all Books" and put them back on. Can someone please explain why the settings keep changing on their own? It's driving me mad! Steve C

Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

Help Itunes has changed my language on my account and computer (on itunes)

my itunes has changed to french and i cant read french so dont know how to change it back to "English UK" and the same with my account which has a tiny ammount of euros left on it from when i was in France which can be removed from my account as i dont want it and cant spend it!!!!!!!
ive made a new account which i cant sign into via my itunes wor some un-known reason and when i try to find out it tells me it in FRENCH not ENGLISH!! please help its soo annoying!
<Edited by Host>

The following document has instructions on how to change both which iTunes Store you're logged into and the display language for your iTunes:
[iTunes: Changing the display language|http://support.apple.com/kb/HT2242]
(For the iTunes display thing, the Edit menu is the second from the left, and Preferences is the bottom option in the Edit menu.)

Help -- iTunes Keeps Restoring Metadata After I Change It

I've spent a lot of time editing the metadata form my iTunes library. Specifically, I erase the composer data for all albums except classical.
However, the data keeps re-appearing for some iTunes. For example, I'll spend time erasing all composer metadata. I'll sign on in a few days, and for about 5 or six albums, the data has re-appeared. I'll erase the composer tag again or replace it with a "space", but in a few days it's bad. It's odd that this always happens with about 4 or 5 albums. And then some albums it happens randomly. On one hand, all of these albums have been downloaded from iTunes. But I've got many, many downloaded albums that don't have this problem.
I do have a subscription to iTunes Match, but I've turned it off on the computer in question.
This is driving me nuts. Any suggestions?
(ETA: Is it possible that Match is replacing the information on my iPhone and that is over-writing iTunes?)

Yes, others are seeing this. Something in purchased media (I am pretty sure this has only happened with purchased media) is periodically checking back with the iTunes Store and resetting the tags in the iTunes library file but not in the actual media files (metadata are stored in both). I haven't seen a truly systematic diagnosis of the issue (I use an old iTunes and have no iTunes account so I can't test anything myself). There are temporary workarounds but tags will still revert after a time. 2014 discussion about edited tags for Store purchases reverting to originals - https://discussions.apple.com/message/26077896 - edited tags are still present in the media file but revert to the originals in the iTunes library file. Workaround is to refresh tags so media file tags are re-read and used in library file. https://discussions.apple.com/message/26193185 Send feedback to Apple about this so they know it is an issue they need to investigate: http://www.apple.com/feedback/itunesapp.html Don't expect an immediate solution but maybe the next time they update the software it may be resolved.

ITunes keeps changing to the default folder location

I have no idea what's going on here, but, it's getting very frustrating.
Here's the situation: I am running the latest version of iTunes (11.whatever) on Windows 7, and my default iTunes Library location is in My Music on my C:. Unfortunately, my C: is a tiny SSD, and I don't want all of my content going in there, since there's no room. I have two other internal hard drives that I use for file storage, and I want to relocate my library to one of these drives. These drives are not external, they are not networked, they are just regular, plain old drives that boot along with the computer.
I have tried following the instructions here: http://support.apple.com/kb/HT1449
But, I had no luck with it. When I follow these steps, I open up iTunes, I turn on the "Keep iTunes Organized" option as stated, then press OK. Then I change the file location (in Advanced, under Preferences) to the place I want the library to reside, on a different drive. After pressing OK, I go to File, Library, and choose Organize Library (checking off the "Consolidate Files" option). After this completes, I try to delete the original iTunes library in My Music on C:, but, it won't let me, telling me the file is still in use. After closing iTunes, I am able to deleted it. Then, when I open iTunes again, it just completely ignores the folder that I created and moved everything to, makes a new folder in My Music, and goes back to default settings like nothing ever happened.
I've seen a lot of people complaining about this problem when trying to set up their libraries on networked or external drives, but, that is not my issue. Any help would be appreciated, and please let me know if I can provide any more information.
Thanks!

Hi
First post so do not shoot me down if I break some rule here but as I was getting the same issue, V Frustrating i know, I thought I would post my solution.
Felix, above pointed me in the right direction but I did this
After following the steps from Dr Von Smith I closed iTunes
Went to the old C drive location
Moved the
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Library.xml
iTunes Music Library.xml
and the Album Artwork
to the new location on my D drive
Held shift and clicked on iTunes icon
it asked me for library location so I pointed it to the new location on D
Closed iTunes
Opened iTunes nomally and the Preferences > Advanced > location has held
Time will tell but at least it seems to be sticking now....

ITunes Keeps Changing My Song Info

Forgive me if this is an easy fix (of which I hope it is). On my father's laptop it seems like every Wednesday iTunes updates his song library which causes any information he changed to revert back to where it was originally. For example, he has bought individual songs from four separate Elton John albums but condenses them into one custom album that he created. He makes sure all the sorting options match that of his custom album information, but come Wednesday those songs are automatically modified to revert back to their previous settings.
Another example is that I gifted him The Tragically Hip's "Now for Plan A" album, but the bonus track edition. The default name of the album is "Now for Plan A (Bonus Track Edition)." He will customize the album to rid away the Bonus Track part and just leave the rest as is. He does this both for Album and Sort Album for all songs involved. Come Wednesday it will revert it back to the Bonus Track Edition.
Is there a setting I am missing to turn this off? I don't recall having similar issues on my personal iTunes account on a separate computer. He uses Windows, I use OSX.
Thanks for any help.

In iTunes go to Edit > Preferences > Store and turn off
Show iTunes in the Cloud purchases
Share details about your library with Apple
On any iOS device go to Settings > Music and turn off
Show All Music
tt2

HELP iTunes Keep Changing Track Information

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