Help! iTunes makes my DVD drive disappear

I installed iTunes version 7.6 and my DVD drive disappeared when I re-
booted my pc. At first I was able to restore to an earlier point and
my DVD drive re-appeared. When I tried to re-install iTunes, again the
DVD drive disappeared and I was unable to restore at all. The only way
I was able to restore my DVD drive was to restore my pc back to
factory settings. I have since tried an earlier version of iTunes (Version 7) with
exactly the same results as version 7.6. I have a 80GB iPod classic and I'm using XP. Can anyone help me install iTunes without losing hardware?

I have exactly the same problem. there are loads of others the same and some have advised to get a really old version of itunes and others have had to down load new drivers. I as of yet have been unable to resolve the issue yet I know others with Vista who can run new itunes with no problems. How frustrating!!! try looking through the archives on this support page for plenty of ideas on how to resolve it.

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I'm trying to burn my audiobooks on CDs. Got through three books just fine, then my CD/DVD drive "disappeared." I rebooted and got it back, but iTunes says, even after I un- and re-installed it, that it doesn't have the registries to burn CDs.

I'm trying to burn my audiobooks on CDs. Got through three books just fine, then my CD/DVD drive "disappeared." I rebooted and got it back, but iTunes says, even after I un- and re-installed it, that it doesn't have the registries to burn CDs. How can I retrieve this capability? My audiobooks are from Audible.

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Satellite M505-S4940 DVD Drive Disappear

I have sent my lop top back to Toshiba 2 times because the DVD drive disappear, I insert a Cd or DVD and nothing happens, and try to go to my computer and is not there, any body had the same issue? And how can I solve the problem?
Do I need to sent the computer to Toshiba again?
Help Please!!!!

Satellite M505-S4940
Maybe this helps.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
-Jerry

ITunes makes DVD drive disappear

I installed iTunes for the first time on my machine after getting an iPod Touch. The next day I discovered my DVD drive icon was missing from the Computer window. I assumed it was because of iTunes since that was the only that had changed. I tried restarting my machine, no good. I uninstalled iTunes and my drive was back. I re-installed and uninstalled several times along with updating the DVD drivers, no difference in the outcome. I would like to be able to use iTunes. Does anyone have any suggestions?
Satellite P105-S6024 running Windows Vista

Satellite P105-S6024
The problem is caused by "filters" in the registry.
iTunes for Windows: Troubleshooting CD issues caused by device filters
The registry is a dark and dangerous place. It's easy to mess Windows up by making changes in there. If you are not familiar with registry surgery, read about it first. Start here.
What is the registry? - What is Registry Editor? - Back up the registry
Then read in the Help section of Registry Editor (regedit.exe).
Be sure to export keys prior to modifying them.
-Jerry

CD/DVD Drive disappears after installing itunes and quicktime HELP!

When I have installed itunes and quicktime my cd/dvd player drive disappears?? Has anyone had this problem??

I have had exactly the same problem with my Toshiba Laptop running Vista Home Premium for 5 months. I have continually tried updating and checking this site for a fix, but haven't had a clue. My Son-in-law works for Microsoft and uses iTunes extensively and he can't figure it out either. Toshiba has no answers.
I am beginning to believe that Gates has scored one-up on Jobs by planting something in Vista that crashes the drive when you try to use Apple software.

Installed iTunes 7.6 and my DVD Drive disappears

I noticed that since I installed the newest version of iTunes on windows vista my DVD player is no longer present. I realized this through a series of trial and error. Originally I noticed my DVD drive was not responding and could not figure out why. Had HP tech support fix the problem by removing a damaged registry key. But later when I went to iTunes it caused an error in iTunes. When I reinstalled iTunes the DVD drive went missing again. Is there a setting or fix that can correct both problems so that one doesnt keep affecting the other.

Join the club, No there isn't a fix. I have noticed on my Laptop running Vista that the DVD drive doesn't disappear until after you reboot after installing iTunes. So here is my work arounds / First I download all my music then uninstall iTunes - reboot - let the DVD drive return - then reinstall iTunes and burn my CD's before I reboot.
Also a 2nd fix I use is I have another computer on my home network running Windows XP that I network too, it doens't have any DVD issues running iTunes so I just link to my Laptop and burn from that computer.
But the only true fix is give up and use Napster...

IPOD software makes DVD drive disappear on Windows Explorer

Since installing the IPOD nano software and downloading the latest version from the net, the DVD drive on PC is no longer visible on Windows explorer and doesn't respond when putting a CD in the drive.
When running up the itunes software, it comes up with the following warning:-
Warning - The registry settings used by the iTunes drivers fro importing and burning CDs and DVDs are missing. This can happen as result of installing other CD burning software. Please re-install iTunes.
Has anyone else experienced this problem with missing CD drive and the above warning.
I am not sure whether to just blindly re-install iTunes as it is obviously causing problems on my pC.
Any advice???
Cheers in advance
Chris
Nano 2GB Windows XP

hi NotleyChris!
Warning - The registry settings used by the iTunes drivers fro importing and burning CDs and DVDs are missing. This can happen as result of installing other CD burning software. Please re-install iTunes.
for some other (fairly advanced) techniques for troubleshooting that error message, also see:
iTunes for Windows: Troubleshooting CD issues caused by device filters
by any chance, is your PC a Packard Bell? if you go into your Device Manager (right-click "My Computer", select "Manage", click "Device Manager"), do you see a warning/alert message next to the DVD drive citing "code 41"?
love, b

Installed iTunes 7.6 and my CD/DVD Drive disappears

I noticed that since I installed the newest version of iTunes on windows vista my DVD player is no longer present. I realized this through a series of trial and error. Originally I noticed my DVD drive was not responding and could not figure out why. Had HP tech support fix the problem by removing a damaged registry key. But later when I went to iTunes it caused an error in iTunes. When I reinstalled iTunes the DVD drive went missing again. Microsoft Windows SP 1 hasnt fixed this and HP has not fixed this has Apple or anyone fixed this issue yet?

Had the same problem but I've fixed it:
Go to Run. Type in "regedit" and click OK. Now follow this procedure:
Computer>HKEYLOCALMACHINE>SYSTEM>CurrentControlSet>Control>Class>{4D36E965-E325-11CE-BFC1-08002BE1 0318.
In this folder, you should see a file called UpperFilters. Delete this! Your CD/DVD Drive should show up again! iTunes should continue to work but I've noticed that it doesn't allow me to burn CDs anymore :S

Is there a way to have iTunes installed on Windows 7 without the dvd drive disappearing?

I currently have iTunes version 11.0.2.26 installed on my Dell Inspiron 518 desktop but my dvd drive no longer works. I understand that I can delete the Upper/Lower filters if I go into 'regedit', but is there a way to have both my dvd drive and iTunes fully functional?
Thank you for your help

This workded for iOS 6. I do not know if for iOS 7.
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Note % battery is not accurate on the iPod.

SATA DVD Drive disappeared after Install HELP!

I installed Snow Leopard using my second DVD drive in my Mac Pro. After install I tried ejecting the install DVD and it dissapeared but didn't eject the disk... that DVD drive is no longer recognized — I can't option+eject to get it to eject, when I do this it comes up with the Shutdown computer dialogue. "About this Mac" lists the drive as present under the Serial-ATA list, Toast doesn't recognize the disk. Any suggestions apart from paperclip?
Thanks,
John

Reboot and hold "option." In the boot menu, do you see the DVD? If so, try to eject it with the eject key.
If not, it sounds like something is wrong with the drive. The next thing would be to use the paperclip to get the disc out, and then troubleshoot the drive.

[G575] CD/DVD drive disappeared - no longer recognized in Windows

I have a Lenovo G575 that I have had for a couple of years now. Within the past week the CD/DVD drive has disappeared. If I go to device manager it is not listed. I went through the regedit and tried to delete all the upper/lower filters in the registry and no change. I can insert a disc and it will spin and I can here it running but it won't recognize that there is a disc in the drive. Is there any way I can just reload the driver? And if so where can I find just a driver? I have gone to a couple of sites but haven't been able to just find a CD/DVD driver.
Any and all help is greatly appreciated.
Moderator comment: Subject edited for clarity.

Hi Kechrmi,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the CD/DVD driver is not detected in the device manager in your G575 Laptop, I suggest you to check of the CD/DVD is detected in BIOS. To access the BIOS menu press F2 when the Lenovo logo appears on the screen while the computer is starting up.
And to conform the issue, please perform OKR (One Key Recovery) using the OKR button located beside the power button.
NOTE: Please backup the data in the computer before performing OKR, as the data will be completely erased.
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Dvd drive disappears

I don't know why, but my DVD drive is there when I start the computer
but if I use Paralells and then quit my dvd drive is no longer recognized by
my computer. NOW It is disappearing after sleeping overnight !!!
Everytime I want to use a CD or DVD I have to restart. Is there another way
to make the computer recognize it>?
I am speaking on the internal one.
thanks.
mac pro 4,1
OS 10.9

You are correct.. I can assume it will be gone after using Paralells, BUT, it also happens sometimes when I have not booted paralells. That's where it is strange.
I will send this question off to parallels as well to see if they know anything (probaby not)
If you know anyother members that might shed some wisdom, please invite them to this discussion.
Thanks Ratvega.
(Vega is my Dog's name.. She is awesome)

Laptop DVD Drive Disappears in Vista

PROBLEM: As soon as you put a CD in the drive, the drive letter disappears. The drive also disappears from the device manager
MODEL: HP laptop with Nvidia chipset (dv6748us)
Have Vista 32bit with SP2 and all other updates installed. Installed latest BIOS and chipset drivers from HP’s site. Laptop has an IDE drive interface. I tried a CDROM and it works, but tried multiple DVDRW and DVDROM drives and none work.USB DVD drive works. No filter stuff in the registry. Putting it to sleep does not bring it back. Scanning for hardware changes in the device manager does not find it again. Only comes back after reboot.
No option to change IDE/AHCI setting in the BIOS.
I did a factory restore and it still does the same thing.
I tried doing a clean install of Vista from a DVD, but as soon as Vista setup appears it says something like "A driver for the DVD/CD drive is missing" Please inset a disc with the correct drivers. I tried downloading NVidia chipset/RAID/AHCI drivers from Nvidia's site and from HP and loading them, but to no avail.
Any other suggestions besides just using a USB drive from now on?

Same exact problem here but also note that neither the webcam nor the DVDROM is found in the Device Manager. Also BOIs wont allow changes to info. Recently updated to F.32 with the same problem.
THinking about trying some old BIOS to see if they make a difference. Also noted that my Pavilion DV9925nr shows as DV9700 in the BIOS so is the 9925 a sub version of the 9700?

Dvd drive disappeared

The dvd drive on my HP Pavilion laptop disappeared! How do I fix this. I need to look at some dvd/cd now.

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now visable and working.
If it still isn't, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now visable and working.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My DVD drive disappears

Randomly and comes back randomly sometimes in a day sometimes days before the disc appears. Nothing will eject it not on startup not any program. It works fine other wise.
It will not appear in Disk Utility, iTunes, BurnFreeX or anything else. When it is like this it won't show up in system profile.

Join the club, No there isn't a fix. I have noticed on my Laptop running Vista that the DVD drive doesn't disappear until after you reboot after installing iTunes. So here is my work arounds / First I download all my music then uninstall iTunes - reboot - let the DVD drive return - then reinstall iTunes and burn my CD's before I reboot.
Also a 2nd fix I use is I have another computer on my home network running Windows XP that I network too, it doens't have any DVD issues running iTunes so I just link to my Laptop and burn from that computer.
But the only true fix is give up and use Napster...

Help! iTunes makes my DVD drive disappear

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