HELP! iTUNES WONT LOAD

Question

so everytime i try to start my itunes, i receive a message saying that the 'sofware application has encountered a problem and needs to close,' then i get the options of debugging, sending error report, or simply 'dont send.' i have chosen to do all three of them and i get the same error message each time- 'microsoft visual c + + runtime library: this application has requested the runtime to terminate it in an unusual way. please contact the applications support team for more information.' i really dont know what i should do... all i want is to listen to my music... please help me

Answer 1

then i get the options of debugging, sending error report, or simply 'dont send.' i have chosen to do all three of them and i get the same error message each time- 'microsoft visual c + + runtime library
i haven't had much (if any) luck troubleshooting these in other threads with people ... but something came up in a different thread that i'd like to check on.
can you recall the times at which launching itunes generated the crash? if so, let's have a look in your Event logs to see if any warning or error events were logged in there at the time of the crash.
right-click "My Computer", select "Manage" and click "Event Viewer. have a look in the System and Application logs to see if there are any error or warning events consistently showing up at the same time as the itunes launch failures.
click on the suspicious events to bring up a small window with more detailed information.
what is the Source, Event ID and Description of the events?
by any chance, are you seeing ones that look like this?
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/4/2007
Time: 8:33:50 PM
User: N/A
Computer:
Description:
Faulting application itunes.exe, version 7.1.1.5, faulting module hhctrl.ocx, version 5.2.3790.2847, fault address 0x0002bda6.