HELP! ITunes wont open after Upgrade.

I upgraded the new version of ITunes our of stupidity and it ruined my life. Itunes now wont open. I have tried removing it and re-downloading. I have restarted it and tried everything possible that the support screens say. PLEASE HELP!

Well I don't know what "tried everything possible" means!
top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538
Post back with any questions or your solution.

Similar Messages

  • My itunes wont open after upgrading.

    Yesterday, I just updated my itunes and after installing it, it wont open. Somebody please help!!

    You need to post more info after reading some of the topics here.
    It could be any one of 50 solutions.

  • Itunes wont open after upgrading

    I upgraded to the newest version of itunes and now when i try to open it it pops up and says:
    iTunes has encountered a problem and needs to close.
    We are sorry for the inconvience
    After that it asks if you want to see what the error report contains and when i click that it says:
    The fowoling files will be included in this error report:
    C:\DOCUME~1\Rich\LOCALS~1\Temp\38de_appcompat.txt
    Can anyone help?
    I am running Windows XP SP2 if that helps

    you run no antivirus at all?
    thats a dangerous game of russian roullette. you probably have malware, spyware, adware blocking you from opening iTunes. This is not uncommon and there is a variant of malware attacking Windows computers that is making this errorless launch of iTunes.
    The number one rule of owning a Windows PC that accesses the internet is to have programs that will scan and remove malware, viruses, and spyware. You MUST run these scans AT least twice a week.
    Go download these free programs and clean your PC, then your iTunes should open.
    1. EWIDO-a free malware scanner and remover tool
    2. LavaSoft's AdAware-will scan and remove syware, adware
    3. AVG Free-will scan and remove viruses
    4. SpyBot S&D-will also remove spyware
    IF your computer is heavily infested, as I suspect yours is, your computer will take HOURS to do this, but its worth it. Also, you may want to go to TrendMicro's website and use their HouseCall scanner. It will scan and remove stuff of your PC via the internet.
    You may have to boot into SafeMode and use these programs.
    Good Luck and report back once your scans have completed.
    PS. It is important to run more than one AntiSpyWare program because each program will catch what another program misses. Spyware will slow your system down tremendously. I suggest a spyware scan several times a week

  • ITunes wont open after upgrade install

    Installed the upgrade for iTunes and now it wont open at all. Clicked on the icon, clicked long on the icon and chose open, and lastly tried to open from applications but I get nothing. Not even an error message. Just a blink of the screen. Please help! I have a iMac version 10.6.8

    Don't touch your iTunes Music folder. All your iTunes data is stored there completely separate from your iTunes application. You can delete or reinstall your iTunes Application without affecting your data. However, you should be able to use iTunes 9.
    iTunes 9 requires OS X 10.4.11 or later and a Mac computer with an Intel, PowerPC G5 or G4 processor.
    It also needs QuickTime 7.6 or later. You can download it here: http://www.apple.com/quicktime/download/
    Note that there are separate versions for Leopard and Tiger. Pick the right one.

  • ITunes wont open after upgrade to iTunes 9

    I upgraded to iTunes 9 unaware that apparently it doesn't work with 10.4.11 and now itunes won't even open, instead I get an "requires Quicktime 7.5.5 or later" message and when I click the OK button iTunes still doesn't open. I can't upgrade to QT 7.5.5, as far as I know it is for intel Macs only and apparently so is iTunes 9. I can uninstall iTunes 9 and reinstall itunes 8.2, but since I can't open iTunes and backup the music to a disc, I'm not sure if or how I would replace the music in the reinstalled iTunes, will the music folder be effected and if it is, can I simply copy the music folder to the desktop and then drag and drop it into the iTunes application folder after the reinstall? If not, what would be the best procedure?

    Don't touch your iTunes Music folder. All your iTunes data is stored there completely separate from your iTunes application. You can delete or reinstall your iTunes Application without affecting your data. However, you should be able to use iTunes 9.
    iTunes 9 requires OS X 10.4.11 or later and a Mac computer with an Intel, PowerPC G5 or G4 processor.
    It also needs QuickTime 7.6 or later. You can download it here: http://www.apple.com/quicktime/download/
    Note that there are separate versions for Leopard and Tiger. Pick the right one.

  • PLEASE HELP Itunes wont open after downloading v6

    COMPAQ Presario R3000   Windows XP  
    Please help, i have just downloaded itunes (v6) and when i try to open it, nothing happens (no error) it is in processes in task manager (as itunes.exe) but it is not actually open. I have spent many hours trying to fix this and still no luck, please someone help,
    Thanks in advance
    Karl

    Well I don't know what "tried everything possible" means!
    top fixes for a new iTunes install/upgrade are
    - turning off security software such as Norton before the install as Apple suggests
    - installing QuickTime standalone, not regular
    http://www.apple.com/quicktime/download/standalone.html
    - setting up Norton to allow iTunes
    - scanning for malware with ewido (Free at www.ewido.net/en/)
    - last but not least, using MSCONFIG to find Windows conflicts
    http://docs.info.apple.com/article.html?artnum=302538
    Post back with any questions or your solution.

  • HELP Itunes wont launch after upgrading

    I downloaded the latest Itunes, and then tried to launch it.
    I keep getting the following message
    "error getting file security :\C\program files\get last error 5
    I have even tried to remove I tunes through the add & remove section in the control panel, but this also does not allow me to do this and i get the same message.
    Can someone help ???

    I just bought a new iPod Nano and installed iTunes 7.02 sucessfully and it wont launch at all...it simply sits there.
    some preliminary questions.
    are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
    or are you getting no error messages whatsoever when you try to launch itunes?
    if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
    also, reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
    does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?

  • HT203175 ?itunes wont open after i installed it

    itunes wont open after i installed it?

    hi Be!
    reboot your computer. open your task manager to the processes tab. now try to launch itunes again.
    b if you see an itunes.exe appear there, and persist in your task manager, try
    Lorraine M, "NIS/i-tunes problem rectified" #2, 12:51am Oct 17, 2005 CDT
    ... or, if you
    b don't
    have Norton Internet Security 2005, try:
    http://docs.info.apple.com/article.html?artnum=302386
    b if itunes.exe appears and then disappears:
    ... then there's a good chance that you've got a malware infection on your PC. post back, and we'll work out how to proceed.
    love, b

  • TS1717 help itunes wont open i tried trooubleshooting and it says its incompatible what do i do?

    help itunes wont open i tried trooubleshooting and it says its incompatible

    bmr1296 wrote:
    i have to answer my security question which i forgot, what do i do?
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Itunes wont open following upgrade to version 10.6. Restore Windows error

    iTunes just wont open following upgrade. How can I remove iTunes off my iMac and load software again. I can't remove from Finder or Preference it says iTunes must be installed on the machine? Help, I cant get to my music !!!!

    No, it's telling you to upgrade iTunes on your COMPUTER. Not on your phone. Download and install the latest version for http://www.apple.com/itunes.
    If you have a Mac, you must be running at least OS X 10.6.8.

  • Itunes wont open after certain point

    okay so i upgraded my itunes and every single time i try to open it, this screen comes up that says itunes setup assistant at the top, and it starts to tell me about how i can download album artwork from the internet and all this, so when i go to click on either ok or cancel, the window freezes there thus resulting in me getting extremely frustrated..PLEASE HELP ME OR TELL ME WHAT TO DO!!!THANKS

    Do you know if you're running the latest iTunes (7.5)?
    These may also help:
    Using MSCONFIG to troubleshoot conflicts in Windows XP
    http://docs.info.apple.com/article.html?artnum=302538
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://docs.info.apple.com/article.html?artnum=302856
    iTunes for Windows in Windows XP or Windows 2000 doesn't open after upgrading
    http://docs.info.apple.com/article.html?artnum=302386

  • Itunes wont open after i did the most recent update

    i just updated my macbook pro to the most current version 7.1 and now itunes wont open! it like the screen flashes then dissapears and i have restared the computer 3 times to see if this helps and its still doing it! Help i need to sinc a new phone

    whoops, didnt mean to post the 2nd part twice .. sorry!

  • Itunes wont open after updated software last night

    iTunes wont open up on my Mac after I updated software last night

    Hey there Nedswan,
    It sounds like you are unable to open iTunes after it updated recently. I would check for 3rd party plugins that may have lost compatibility when the software was updated first:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/ts3430
    you can disable any third-party plug-ins by opening iTunes in Safe Mode:
    OS X: Hold down Option-Command.
    You should see this message before iTunes starts up: "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."
    Note: This is different than Safe Boot or Safe Mode for Mac OS X. You may need to test both at the same time to isolate all third-party interference.
    Click Continue and see if any issues persist. If your issues are resolved with iTunes running in Safe Mode, check the following:
    Consult the vendor of any plug-ins you installed to see if they're compatible with your version of iTunes and check for any updates that may be available.
    Close iTunes and move third-party add-ons to the Desktop to troubleshoot the behavior. iTunes stores these plug-ins and scripts in these locations:
    Mac: /Users/username/Library/iTunes/iTunes Plug-ins/
    /Library/iTunes/iTunes Plug-ins/
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • ITunes wont open after re-instaling win xp..

    i just re-installed xp and itunes wont open now, shows this--iTunes has encountered a problem and needs to close.  We are sorry for the inconvenience.
    i tried removing quicktime and itunes and tried re-installing too...but wont help...
    i downloaded the old ver 9.2.1.5 but it still wont work....
    Pls help....
    AppName: itunes.exe           AppVer: 9.2.1.5           ModName: unknown
    ModVer: 0.0.0.0           Offset: 6975515c

    I have wasted hours on this for the past few days, and this is what finally worked. I uninstalled both itunes and quicktime. I then reintalled itunes and quicktime, then uninstalled quicktime only. I then reinstalled quicktime standalone. For some reason it now works. I have no idea why this worked, but there had to be something strange going on with quicktime. I would try this before I got into the system and started deleting files, and turning things off. At one point I couldn't even restart my computer.....so don't go there. I am not happy that Apple does not come forward with more help, this is a real mess.

  • Itunes wont open after an update from Apple.

    My Itunes was working fine 2 days ago untill there was an update for it, i installed the update and now my itunes wont open. I've uninstalled everything from Apple and reinstalled it but still itunes wont open. Any ideas what to do next please?

    Many people have been having the same problems this week because of he update. Someone on the forum mentioned uninstalling "Bonjour". +Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network - Wikipedia.+ If you have never needed it uninstall it. You could also try typing "MSCONFIG" in the Run selection under the accessories folder and un-checking it under the "Services" tab.
    I personally have had the same problems. What i did was i un-checked it on the MSCONFIG menu first and then uninstalled Bonjour.
    Hope all this helps

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