HELP!!! itunes wont update songs to ipod

basically as the topic says im having trouble with itunes and my ipod Video , the problem is that i connect my ipod to my computer ,itunes recognizes my ipod and says its updating songs but it doesnt and after a minute or so it says "Itunes has encountered an error" and closes down.
Any idea on how to solve this problem ??
any help will be appreciated
  Windows XP  

okay, we'd better try enlisting some additional technical help then.
we'll get a crash log from itunes, and send it to so someone who can interpret crash logs. (it may take a few days before you get a response.)
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
generate the crash, collect the crash log, and send it to this email address
in the email:
(1) state the precise version number of itunes that you're using, the version number of your ipod updater, the software version on your ipod, and the model of ipod you're getting the crash with:
iPod: How to find software version
Identifying different iPod models
(2) include the URL to this thread so that the person who gets the email has some context, but also give as much information about the context of the crashing as you can.
love, b

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