Help! Ive lost a number of my songs purchased on itunes and all my photos and videos are missing. Is there anything I can do to get them back?

What can I do to get any lost songs or photo's back caused by installing the new ios5 software?

Go to the Device tab in iTunes' Preferences and se what the date iis of the backup(s).  Apple only retaines the latest backup unless you restor from a backup and that one is also kept.

Similar Messages

  • I used to be able to download temple run onto my iPod 2nd generation. I then had to restore the iPod but now I can't re-download temple run onto it. It says you need a higher ios number. Is there anything I can do to get it back?

    I used to be able to download temple run onto my iPod 2nd generation. I then had to restore the iPod but now I can't re-download temple run onto it. It says you need a higher ios number. This is the same with many other apps as well and not just temple run. Is there anything I can do to get them back?

    So, you need an older version of the iOS app, because the current version no longer works on your iPod touch.
    If you do regular backups of your hard drive (as you should), such as by using Apple's built-in Time Machine (if you use a Mac), you may find the older version of the app in the backup archive, and restore it (replacing the newer version).  They are stored in the iTunes Media folder, in the Mobile Applications sub-folder.  You should then be able to sync the older version to your iPod touch.
    I can't think of any other way to get it back...
    NOTE:  An 2nd gen iPod touch can run up to iOS 4.2.1.  If your iPod touch is running something earlier, and that is why the app no longer works, you can also consider updating the iPod's iOS.
    I use an even older iPhone (original).  I avoid this potential problem by aways updating its apps on the iPhone, not in iTunes on the computer.  When I do it on the iPhone, it will not download a newer version of an app that won't run on my old iPhone.

  • I just backed up my 3gs iphone using itunes.  All my photos and contacts have disappeared from my phone.  I am unable to locate them on my computer.  HELP!!!

    I just backed up my 3gs iphone using itunes.  All my photos and contacts have disappeared from my phone.  I am unable to locate them on my computer.  HELP!!!

    OK, I understand.  Try this ... it's much safer.  It will simply restore your backup, but not do anything to your iOS:
    While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
    Choose "Restore from backup ..." from the pop-up menu that appears.
    Again, what this will do is place that backup back on your iPhone without changing iOS.  So you should be very confident in the backup contents before doing this.

  • My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?

    Hello. My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?

    Not easily, the recovery mode erases the device, but you can see if any of these data recovery tools may work: https://discussions.apple.com/docs/DOC-1689

  • When I import videos taken with my iPhone 4S to my Windows PC some of the landscape videos are upside down and all of the portrait videos are rotated 90 degrees.  It makes a difference depending how I hold the iPhone when taking videos.  Help!!!

    When I import videos taken with my iPhone 4S to my Windows PC, some of the landscape videos are upside down and all of the portrait videos are rotated 90 degrees.  It makes a difference depending on what position I hold the Iphone when taking videos.  Help!!!!

    Sometimes syncing will have problems with very large video files like this.  I'm not sure you will be able to overcome this, but if the videos are important enough you may consider purchasing 3rd party software such as Touch Copy to transfer them.

  • My iPhone 4s lost most (but not all) of my iCal entries. Where did they go? How do I get them back?

    My iPhone 4s lost most (but not all) of my iCal entries. Where did they go? How do I get them back?

    Jhelin wrote:
    My iPhone 4s lost most (but not all) of my iCal entries. Where did they go? How do I get them back?
    The person that found them has deleted them on the phone so you iCal is gone is what I can figure.

  • Before plugging my phone to itunes i downoaded three songs, but they are no longer on my phone, How do i get them back because when i go to itunes on my phone it says purchased but the song arent present

    before plugging my phone to itunes i downoaded three songs, but they are no longer on my phone, How do i get them back because when i go to itunes on my phone it says purchased but the song arent present

    Reset my homescreen settings and got it to work. Thanks

  • I just got a new iPod nano, and I'm really excited about it, but I have a problem. A long time ago, I changed the email address on my account, and now all the songs from that account are gone. I don't know how to get them back. Can someone please help me?

    This is really frustrating, I've been trying to get my songs back for hours

    When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer?  Your iTunes library does not have an email address.  An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases.  Changing your Apple ID will not make songs disappear from your computer's iTunes library.
    If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID.  In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password).  That may not be your current email address, but Apple uses it as your user name, so it does not matter.
    On the iTunes Store Home screen, click on Purchased under QUICK LINKS.  This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost. 
    NOTE:  If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID. 
    For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
    If that's not what you mean by "changed the email address on my account," please post back with more details.

  • Lost all my thumbnails - new tabs open only a blank page. How do I get them back?

    The support topic on this question says to look for a "pin" icon in the upper left corner of the browser. I do not show one. Firefox used to just automatically populate my new tabs page with the thumbnails, but it is no longer doing that, and I don't know how to fix it.
    I downloaded some freeware that changed a number of browsing options (default browser, added Bing bar without my full knowledge, etc.). Got that all removed but then Firefox wasn't working well, so I had to uninstall/reinstall the program. Now my thumbnails are gone and I can neither get them back nor create new ones.
    Help!
    Cheers, Dolly

    MOST EXCELLENT. Not only did this work, but I was able to do it all very easily AND it brought back all my previously set up thumbnails in the order I had them arranged on the new tab pages! Wonderful.
    I will definitely keep these instructions for future reference, but I had already gone in and deleted all apps and extensions that I did not recognize as from Firefox or that I hadn't added myself. So I'm pretty sure I got rid of the pesky malware that caused the problem already. Great links for that task however.
    Thank you SO much!!
    Cheers, Dolly

  • I lost all of my photos and videos after download of iOS 5? how do I get them back?

    So I updated to OS 5 last night an low and behold I lost all of my photos and videos? how do I get them back, I did do my download on my mac book pro. I would have thought that all of that stuff would have transferred automatic during the download of 5, but I guess that would make too much sense? So how do I get that stuff back?

    I did the same thing last night also with my MacBook Pro.  None of my music, video or photos not taken originally on my iphone were  reloaded back onto my phone.  I received an error message instead.  I had to just re-drag the music and videos that I wanted back to my iphone.  As far as my photos taken on my iphone...by chance, I had just backed those up earlier that day.  I'm not sure where the photos are that I had put on my iphone in the beginning...they still show up in people's contacts, but they no longer show up under photos - ?  This is very frustrating! 

  • Ok my itunes erased like 11 of my songs and they are on my computer but i cant seem to get them back on my ipod

    ok my itunes deleted 11 of my songs and i cant get them back they are still on itunes and when i try to get them back on my ipod it wont let me i have tried every way possible and it wont even sync on itunes

    That's because the iPhone is NOT a backup device. You're going to have to use 3rd party software to try and extract them from the phone.  Unfortunately, the photos stored on the phone in anything other than the camera roll are NOT at the original resolution. Resolution is reduced for photos synced TO the iPhone to optimize them for the display.

  • I have lost all of my FAVORITES (tabs, not bookmarks) after an update! How do I get them back now?

    After an update of Firefox, I lost all my tabs (not bookmarks). I searched all the help info and found nothing that said how to replace tabs only bookmarks. Please help, this is most frustrating!

    If those tabs aren't in History > Recently Closed Tabs or Windows then they are probably lost.
    You can try to search them in the History if you haven't bookmarked them.
    Using the "Show my windows and tabs from last time" setting is a more reliable way to restore session data.
    * Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

  • HT204411 I just need to purchase a song that is not available in itunes country, its only available in the USA. Is there anything I can do as all my efforts so far have not been successful. Thanks

    I am trying to purchase a song that's not available in the itunes South Africa. The song I am trying to buy is only on itunes USA. Is there anything that I can do because usually all I need to do is switch shops but it doesn't seem to be working on this particular song. Thanks

    You need to be in a country to use its store, so unless you are in the US with a US billing address on your account then you can't buy from the US store - you can only use the South African store. You can try requesting that the song be added to the South African store, but unless the rights-holder agrees to it then Appl won't be able to sell it there : http://www.apple.com/feedback/itunes.html

  • HT201269 I downloaded the iOS7, lost all the custom ring tones that I had on my phone, how do i get them back.  when I sync my phone, itunes says that they have been selected, but they don't show up on my phone

    I downloaded the iOS7, lost all the custom ring tones that I had on my phone.  the iTunes sync page says that they have all been selected but they don't show up in my phone? Help?

    I had the same problem and was able to fix it. Go to your iTunes and click on the Tones folder on the left under library. Some of my ring tones had an exclamation mark next to it and those were the ones that did not sync. You have to click on those and find it in your computer. Once the exclamation mark is gone, go to Tones section of your device in iTunes, make sure you select the tones you want synced, and click apply. I hope that helps you!

  • ITunes 11.2.1 doesn't let me sync new songs purchased on iTunes to my iPhone 5S and iPad mini Retina

    I hope someone can help me. I've purchased 5 new albums on iTunes 11.2.1. I've created playlists and cannot sync them with my iPhoen 5S and iPad mini Retina under iOS 7 (latest version). I check the playlist and sync, but on the iPhone or iPad, the playlist shows the songs being on the cloud. I try to download them and it won't let me me. I have deactivated iTunes Match on my MBP.....  I've spent money on new albums that I can't listed to on mu iPhone or iPad. How frustrating!!!

    The same thing is happening to me now and it's just been since the  update before last, it seems. And the strange thing is that it's only doing it to songs that are demo-versions (I'm a musician) that have no metadata or ISRC codes or anything. Songs in this format have been transferred in the past without any problems, but that's changed; they show up as ghost songs on my iPad mini (which is fully updated) and any playlist that has one of those ghost songs in it will not play, even if the rest of the songs are fine.
    I think Apple needs to address this fast because I'm sure I'm not the only one receiving non-commercial Mp3s or .wav files and needs to use them in various forms on our devices!

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