Help, Ive taken a membership for lightroom and photoshop yesterday,buth it doesnt work..

Help
Ive had the trialversion for photoshop and lightroom and took a membership yesterday (12.99€/month).
Everytime i open my creative cloud it says my trialversion is gone and i need to buy a membership.. BUT I DID..:(
Anybody has any idea? I didnt receive a serialnr or so, only an ordernumber..
And i cant find any way to try and reach Adobe customerservice.. There's a number, but its not working..
Thanks
Charlotte

I have EXACTLY the same problem. I'm going out of  my mind as I'm going round in circles, installing Creative Cloud, trying open Lightroom, being asked to pay for another membership - and so it goes on. But I paid for a full annual membership, in advance, and so i cannot understand how ADOBE have made this so unimaginably complicated for people to use.
Please do let me know how you solve this problem, if/when you do. I will do the same for you.
Good luck!

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