HELP!  just a b & w screen with "do not disconnect" and restore doesnt work

i dont know whats wrong with my ipod, its just got a b & w version of the normal "do not connect" screen, even when iTunes hasnt recognised it being plugged in, and if i reset it, it just has that folder picture, and the aple.com/support/ipod thing on the screen, before going back to the "do not disconnect" again in black and white. and restore doesnt work, it just says some error, and quits. Does anyone have any idea whats wrong? thanks
(its a 5th gen ipod with video, which should be colour)
Windows XP

Same thing here!!

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