HELP: Keep losing connection to router, bought airport express can't work

My macbook Pro keeps losing it's connection to my router in the room in my office at home. My boyfriend's £300 laptop though has no trouble, and has never been disconnected, no matter where in the house he's used it.
The router we use is an old Belkin router which also is a modem. I went to PC World told them the problema nd asked if buying an actual Apple router would be more compatible with my mac. So I bought the airport express but as I see it, that seems to just be a router, I also need a modem to actually connect to the internet...so I am confused really. I thought if I bought the airport I wouln't need the belkin router any more but it seems I do.
At the moment, I connected the airport to the router via ethernet and I think it is extending the network or something. I don't think that's right though, and I wonder if someone could talk me through the right steps to get my macbook continously connected to either the router with the airport or the airport, or whatever else, I am mystified by everythning and don't know what to do

Hi Nicola,
You don't need the Airport Express and Macs can connect to Belkins just fine - I've had several myself. It might be that the Belkin is so old that it is using an ancient form of wireless encryption or having problems with IPv6, we'll look at that. But first, take the Airport Express back to PC World as it not really helpful here.
If it is an old Belkin, it might be having problems with something called IP v6.
From the Apple Menu, Choose System Preferences then Network
Make sure Airport is selected then choose Advanced
Click TCP/IP at the top and under Configure IPv6 choose Off
Configure IPv4 should be set to Using DHCP
Click OK then Apply
It is possible that the Belkin is having problems talking to your Mac because of the wireless encryption mode, but try that first.
Mark
Cordian Mac Support

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sagada, Welcome to the discussion area!
Check for other devices that use 2.4 GHz. These could be directly interfering with your wireless network. Remove those devices if possible. If that is not possible, try changing the channel used by the AirPort Express (AX) until you find a channel that works better or you run out of channels.
KB 58543, AirPort: Potential sources of interference

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This helped meRe: Time Capsule keeps losing connection in Finder
Dec 17, 2013 4:08 AM (in response to whootang12)
Left click on the Finder icon from the Dock and click "Connect to server...", go to recent server and click on your Airport Time Capsule.
THANK YOU!!!!
This solved it for me!

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Hi Joan,
I'm sorry to hear you are having issues connecting with Wi-Fi from your iPad.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
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Have a great day!
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Okay guys, I've got it with the help of Michael at Apple tech support (great customer service experience today--thanks Apple): It took some time to diagnosis the problem, but the solution we found was that it was actually two problems relating to interference:
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2. Cordless 2.4 GHz cordless phone: We unplugged it and it's seemed to solve the interference problem almost perfectly (it's just cutting out for a second here and there every few minutes--compared to before for several minutes and only playing for a few seconds). He suggested getting a 6.0 GHz phone to bypass the interference, which is likely what I'll do. I'll also try relocating the phones base station and see if that makes any difference. Either way, after several hours of trying to figure it out it's nice to be listening to my music!
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Does it happen anywhere that you use FaceTime or only in your home WiFi network? If it happens with your home network, have you tried power cycling your router? Unplug it for about 30 seconds and then plug it back in.
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Hi @tylertot
This is in deed a little strange, but I'd like to help! Some of the steps I am going to offer are steps you have done, but I;d like to perform the following steps in the order presented to see what happens. Please give the following a try;
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I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Message Edited by Pineconn on 06-24-2008 01:21 AM

Keep losing connection every 15 minutes

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are you a business broadband customer? if so you need to post here as this is a residential forum https://business.forums.bt.com/
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

How to setup ADSL moden router and Airport Express 802.11n (1st Generation) to provide internet and airplay connections to multiple devices?

I have a Netgear wireless ADSL modem router (wireless + four ethernet out ports) that i'd like to connect to a 1st gen Airport Express to create a small home network to provide internet access for a MacBook, iPhone and Apple TV, and to provide Airplay connection to the Apple TV and Airport Express audio output jack.
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On the ADSL modem router web-based interface, should I set any security setting? I think not as there'll be no wireless signal coming from it, only wired ethernet connections to both MacBook and AE. Security should only be set on the AE to prevent someone from accessing its WiFi signal. Is this assumption correct?
These are all correct!
How should I go about setting up security for this network?
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Select the Express, and then, click on Edit.
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