Help! Keyboard suddenly not working
im back from school trip and when i turn on my computer, suddenly part of my macbook pro's keyboard isnt working...
the not working keys: 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, +/=
Q, W, E, R, T, Y, U, I, O
I need to use my laptop at school and its not possible for me to carry an external keyboard around, plz help!
Note: things started to get weird after I open Far Cry 2, i dunno if its related, but after i open it, the number keys stopped working too. Also I am using windows, but its the same problem on mac as I already checked
Last =night =mine =started =acting =up =too. =as =you =can =see =the =space =bar =gives =me =an =equal =sign. =The =delete =key =works =but =also =turns =up =the =volume. =various =other =keys =seem =to =be =linked.
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Need Help - SPA112 suddenly not working
Bought the SPA112 a month ago, it worked fine freephoneline since day one, but today when people called and we answered the phone, we heard nothing. When I make outgoing calls, I hear nothing from the handset. I tried calling my cell phone, my cell rings, but I don't hear any rings from the handset too. I have tried reboot the ATA a few times, but no luck. I then looked around on the interent and found an upgrade firmware, applied firmware upgrade, but the problem is still there.
Name
Value
Model:
SPA112, 2 FXS
Hardware Version:
1.0.0
Boot Version:
1.0.1 (Oct 6 2011 - 20:04:00)
Firmware Version:
1.3.2 (014) May 9 2013
Recovery Firmware:
1.0.2 (001)
WAN MAC Address:
E0:2F:6D:78:5E:E2
Host Name:
SPA112
Domain Name:
(none)
Serial Number:
CCQ16520XD5
Current Time:
Sun, 30 Jun 2013 00:14:53
Does any one hear have the same problem? Can you please help to fix my problem?
Thank you,
tqlamHere is the system log. But something strange that as said in my post that I bought the device a month ago, but the log show date in Jan 1st, and only the last few line dated July 1st
Jan 1 00:00:04 SPA112 syslog.notice syslog-ng[121]: syslog-ng version 1.6.12 starting
Jan 1 00:00:04 SPA112 kern.notice [ 0.000000] Linux version 2.6.26.5 (jlai2@ubuntu) (gcc version 4.1.2) #1 PREEMPT Fri Dec 14 14:02:32 PST 2012
Jan 1 00:00:04 SPA112 kern.warning [ 0.000000] CPU: ARM926EJ-S [41069265] revision 5 (ARMv5TEJ), cr=00053177
Jan 1 00:00:04 SPA112 kern.warning [ 0.000000] Machine: NXP PNX8181
Jan 1 00:00:04 SPA112 kern.warning [ 0.000000] Memory policy: ECC disabled, Data cache writeback
Jan 1 00:00:04 SPA112 kern.debug [ 0.000000] On node 0 totalpages: 7936
Jan 1 00:00:04 SPA112 kern.debug [ 0.000000] DMA zone: 62 pages used for memmap
Jan 1 00:00:04 SPA112 kern.debug [ 0.000000] DMA zone: 0 pages reserved
Jan 1 00:00:04 SPA112 kern.debug [ 0.000000] DMA zone: 7874 pages, LIFO batch:0
Jan 1 00:00:04 SPA112 kern.debug [ 0.000000] Normal zone: 0 pages used for memmap
Jan 1 00:00:04 SPA112 kern.debug [ 0.000000] Movable zone: 0 pages used for memmap
Jan 1 00:00:04 SPA112 kern.warning [ 0.000000] CPU0: D VIVT write-back cache
Jan 1 00:00:04 SPA112 kern.warning [ 0.000000] CPU0: I cache: 32768 bytes, associativity 4, 32 byte lines, 256 sets
Jan 1 00:00:04 SPA112 kern.warning [ 0.000000] CPU0: D cache: 32768 bytes, associativity 4, 32 byte lines, 256 sets
Jan 1 00:00:04 SPA112 kern.warning [17179569.184000] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 7874
Jan 1 00:00:04 SPA112 kern.notice [17179569.184000] Kernel command line: console=ttyS1,115200n8 rootfstype=squashfs noalign half_image=0 verify=y Hw_Model=SPA112 Router_Mode=0
Jan 1 00:00:04 SPA112 kern.info [17179569.184000] PNX8181: Configured 66 Interrupts
Jan 1 00:00:04 SPA112 kern.warning [17179569.184000] PID hash table entries: 128 (order: 7, 512 bytes)
Jan 1 00:00:04 SPA112 kern.warning [17179569.184000] Console: colour dummy device 80x30
Jan 1 00:00:04 SPA112 kern.info [17179569.184000] Dentry cache hash table entries: 4096 (order: 2, 16384 bytes)
Jan 1 00:00:04 SPA112 kern.info [17179569.184000] Inode-cache hash table entries: 2048 (order: 1, 8192 bytes)
Jan 1 00:00:04 SPA112 kern.info [17179569.188000] Memory: 31MB = 31MB total
Jan 1 00:00:04 SPA112 kern.notice [17179569.188000] Memory: 28296KB available (2804K code, 197K data, 120K init)
Jan 1 00:00:04 SPA112 kern.debug [17179569.188000] Calibrating delay loop... 110.08 BogoMIPS (lpj=220160)
Jan 1 00:00:04 SPA112 kern.warning [17179569.260000] Mount-cache hash table entries: 512
Jan 1 00:00:04 SPA112 kern.info [17179569.260000] CPU: Testing write buffer coherency: ok
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] net_namespace: 484 bytes
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] NET: Registered protocol family 16
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] Board: found phy at 0x03, id 0x001cc815
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] Board: Vega_PNX8181_BaseStation low-cost version detected.
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [intc] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [sctu] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [uart1] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [uart2] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [sdi] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [ebi1] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [ebi2] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.264000] clock [gpio] enabled
Jan 1 00:00:04 SPA112 kern.notice [17179569.264000] gpio_init: Registered PNX818 GPIO device
Jan 1 00:00:04 SPA112 kern.warning [17179569.264000] Board HW MODEL : 0x3
Jan 1 00:00:04 SPA112 kern.info [17179569.268000] clock [extint] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.268000] External Interrupt Controller registered
Jan 1 00:00:04 SPA112 kern.info [17179569.284000] NET: Registered protocol family 2
Jan 1 00:00:04 SPA112 kern.info [17179569.320000] IP route cache hash table entries: 1024 (order: 0, 4096 bytes)
Jan 1 00:00:04 SPA112 kern.info [17179569.320000] TCP established hash table entries: 1024 (order: 1, 8192 bytes)
Jan 1 00:00:04 SPA112 kern.info [17179569.320000] TCP bind hash table entries: 1024 (order: 0, 4096 bytes)
Jan 1 00:00:04 SPA112 kern.info [17179569.320000] TCP: Hash tables configured (established 1024 bind 1024)
Jan 1 00:00:04 SPA112 kern.info [17179569.320000] TCP reno registered
Jan 1 00:00:04 SPA112 kern.info [17179569.332000] NET: Registered protocol family 1
Jan 1 00:00:04 SPA112 kern.info [17179569.332000] clock [dmau] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.332000] probe succeded
Jan 1 00:00:04 SPA112 kern.info [17179569.332000] clock [iic] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.336000] squashfs: version 3.4 (2008/08/26) Phillip Lougher
Jan 1 00:00:04 SPA112 kern.warning [17179569.336000] squashfs: LZMA suppport for slax.org by jro
Jan 1 00:00:04 SPA112 kern.info [17179569.336000] JFFS2 version 2.2. (NAND) © 2001-2006 Red Hat, Inc.
Jan 1 00:00:04 SPA112 kern.info [17179569.340000] msgmni has been set to 55
Jan 1 00:00:04 SPA112 kern.info [17179569.340000] io scheduler noop registered (default)
Jan 1 00:00:04 SPA112 kern.info [17179569.348000] HDLC line discipline: version $Revision: 1.1.1.1 $, maxframe=4096
Jan 1 00:00:04 SPA112 kern.info [17179569.348000] N_HDLC line discipline registered.
Jan 1 00:00:04 SPA112 kern.info [17179569.348000] Non-volatile memory driver v1.2
Jan 1 00:00:04 SPA112 kern.info [17179569.348000] Serial: 8250/16550 driver $Revision: 1.1.1.1 $ 2 ports, IRQ sharing disabled
Jan 1 00:00:04 SPA112 kern.info [17179569.348000] serial8250.0: ttyS0 at MMIO 0xc2004000 (irq = 24) is a 16550A
Jan 1 00:00:04 SPA112 kern.info [17179569.348000] serial8250.0: ttyS1 at MMIO 0xc2005000 (irq = 23) is a 16550A
Jan 1 00:00:04 SPA112 kern.info [17179569.352000] console [ttyS1] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.356000] DCC: JTAG1 Serial emulation driver driver $Revision: 1.1.1.1 $
Jan 1 00:00:04 SPA112 kern.info [17179569.360000] ttyJ0 at MMIO 0x12345678 (irq = 0) is a DCC
Jan 1 00:00:04 SPA112 kern.info [17179569.364000] brd: module loaded
Jan 1 00:00:04 SPA112 kern.info [17179569.368000] PPP generic driver version 2.4.2
Jan 1 00:00:04 SPA112 kern.info [17179569.372000] PPP MPPE Compression module registered
Jan 1 00:00:04 SPA112 kern.info [17179569.376000] NET: Registered protocol family 24
Jan 1 00:00:04 SPA112 kern.info [17179569.380000] PPPoL2TP kernel driver, V1.0
Jan 1 00:00:04 SPA112 kern.warning [17179569.384000] [ip3912] : Bridge Mode...
Jan 1 00:00:04 SPA112 kern.info [17179569.384000] clock [etn1] enabled
Jan 1 00:00:04 SPA112 kern.info [17179569.392000] ip3912_mii_bus: probed
Jan 1 00:00:04 SPA112 kern.info [17179569.396000] eth0: IP3912 at 0xc1600000 using 0:03 phy
Jan 1 00:00:04 SPA112 kern.info [17179569.400000] NFTL driver: nftlcore.c $Revision: 1.1.1.1 $, nftlmount.c $Revision: 1.1.1.1 $
Jan 1 00:00:04 SPA112 kern.notice [17179569.404000] physmap platform flash device: 02000000 at 80000000
Jan 1 00:00:04 SPA112 kern.debug [17179569.408000] CFI: Found no physmap-flash.0 device at location zero
Jan 1 00:00:04 SPA112 kern.err [17179569.408000] physmap-flash physmap-flash.0: map_probe failed
Jan 1 00:00:04 SPA112 kern.info [17179569.412000] NAND device: Manufacturer ID: 0xad, Chip ID: 0x75 (Hynix NAND 32MiB 3,3V 8-bit)
Jan 1 00:00:04 SPA112 kern.debug [17179569.416000] Bad block table found at page 65504, version 0x01
Jan 1 00:00:04 SPA112 kern.debug [17179569.416000] Bad block table found at page 65472, version 0x01
Jan 1 00:00:04 SPA112 kern.debug [17179569.416000] nand_read_bbt: Bad block at 0x001c4000
Jan 1 00:00:04 SPA112 kern.warning [17179569.416000] Using Full Image\'s RootFS
Jan 1 00:00:04 SPA112 kern.warning [17179569.420000] Using static partition definition
Jan 1 00:00:04 SPA112 kern.warning [17179569.424000] !!! do adler32 checksum !!!
Jan 1 00:00:04 SPA112 kern.warning [17179571.288000] File system image checksum OK
Jan 1 00:00:04 SPA112 kern.notice [17179571.292000] Creating 11 MTD partitions on \"gen_nand\":
Jan 1 00:00:04 SPA112 kern.notice [17179571.296000] 0x00000000-0x00060000 : \"u-boot\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.300000] 0x00060000-0x00080000 : \"u-bootenv\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.304000] 0x00080000-0x01460000 : \"ROMIMAGE\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.308000] 0x01460000-0x01b60000 : \"HALFIMAGE\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.316000] 0x001ec000-0x01460000 : \"LINUX_ROOTFS\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.324000] 0x01b60000-0x01d60000 : \"HS_FW\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.328000] 0x01d60000-0x01e60000 : \"FPAR\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.332000] 0x01e60000-0x01ee0000 : \"CISCO\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.340000] 0x01ee0000-0x01f00000 : \"EEPROM\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.344000] 0x01f00000-0x01f80000 : \"NVRAM\"
Jan 1 00:00:04 SPA112 kern.notice [17179571.348000] 0x01f80000-0x02000000 : \"CA_DATA\"
Jan 1 00:00:04 SPA112 kern.info [17179571.356000] clock [spi1] enabled
Jan 1 00:00:04 SPA112 kern.info [17179571.364000] spi-pnx8181 spi-pnx8181: probe succeded
Jan 1 00:00:04 SPA112 kern.info [17179571.368000] i2c /dev entries driver
Jan 1 00:00:04 SPA112 kern.err [17179571.376000] ksz8873 0-005f: failed with status -1
Jan 1 00:00:04 SPA112 kern.warning [17179571.380000] ksz8873: probe of 0-005f failed with error -1
Jan 1 00:00:04 SPA112 kern.warning [17179571.384000] PNX8181 watchdog timer: timer margin 16 sec
Jan 1 00:00:04 SPA112 kern.info [17179571.388000] Registered led device: led1
Jan 1 00:00:04 SPA112 kern.info [17179571.392000] Registered led device: led2
Jan 1 00:00:04 SPA112 kern.debug [17179571.396000] cordless: SCRAM mapped to 0xd0000000
Jan 1 00:00:04 SPA112 kern.info [17179571.396000] cordless: character device initialized (major=254)
Jan 1 00:00:04 SPA112 kern.info [17179571.400000] coma-debug: coma debug support enabled
Jan 1 00:00:04 SPA112 kern.warning [17179571.404000] GACT probability on
Jan 1 00:00:04 SPA112 kern.warning [17179571.408000] Mirror/redirect action on
Jan 1 00:00:04 SPA112 kern.warning [17179571.412000] u32 classifier
Jan 1 00:00:04 SPA112 kern.warning [17179571.412000] Performance counters on
Jan 1 00:00:04 SPA112 kern.warning [17179571.416000] input device check on
Jan 1 00:00:04 SPA112 kern.warning [17179571.420000] Actions configured
Jan 1 00:00:04 SPA112 kern.warning [17179571.424000] Netfilter messages via NETLINK v0.30.
Jan 1 00:00:04 SPA112 kern.warning [17179571.428000] nf_conntrack version 0.5.0 (1024 buckets, 4096 max)
Jan 1 00:00:04 SPA112 kern.info [17179571.432000] ip_tables: (C) 2000-2006 Netfilter Core Team
Jan 1 00:00:04 SPA112 kern.warning [17179571.436000] ipt_time loading
Jan 1 00:00:04 SPA112 kern.info [17179571.436000] TCP cubic registered
Jan 1 00:00:04 SPA112 kern.info [17179571.440000] NET: Registered protocol family 17
Jan 1 00:00:04 SPA112 kern.notice [17179571.444000] Bridge firewalling registered
Jan 1 00:00:04 SPA112 kern.info [17179571.448000] Ebtables v2.0 registered
Jan 1 00:00:04 SPA112 kern.info [17179571.456000] RPC: Registered udp transport module.
Jan 1 00:00:04 SPA112 kern.info [17179571.460000] RPC: Registered tcp transport module.
Jan 1 00:00:04 SPA112 kern.info [17179571.464000] 802.1Q VLAN Support v1.8 Ben Greear
Jan 1 00:00:04 SPA112 kern.info [17179571.468000] All bugs added by David S. Miller
Jan 1 00:00:04 SPA112 kern.info [17179571.472000] LINUX_ROOTFS is 4
Jan 1 00:00:04 SPA112 kern.warning [17179571.484000] VFS: Mounted root (squashfs filesystem) readonly.
Jan 1 00:00:04 SPA112 kern.info [17179571.488000] Freeing init memory: 120K
Jan 1 00:00:04 SPA112 kern.info [17179572.356000] eth0: Link down
Jan 1 00:00:04 SPA112 kern.info [17179573.360000] ip3912: eth0 up, speed is 100 Mbps, Full Duplex.
Jan 1 00:00:04 SPA112 kern.info [17179575.796000] coma-config: netlink interface registered
Jan 1 00:00:04 SPA112 kern.info [17179575.844000] coma-cpi: netlink interface registered
Jan 1 00:00:04 SPA112 kern.info [17179575.892000] coma-ss7: netlink interface registered
Jan 1 00:00:04 SPA112 kern.info [17179576.000000] coma-voice: character device initialized (major=253)
Jan 1 00:00:04 SPA112 kern.info [17179576.104000] coma-dsr: netlink interface registered
Jan 1 00:00:04 SPA112 kern.warning [17179576.136000] ***** LED_DRV init *****
Jan 1 00:00:04 SPA112 kern.warning [17179576.140000] ***** LED_DRV end *****
Jan 1 00:00:04 SPA112 kern.warning [17179576.168000] *** sys event driver initialized ***
Jan 1 00:00:04 SPA112 kern.err [17179579.148000] br0: Dropping NETIF_F_UFO since no NETIF_F_HW_CSUM feature.
Jan 1 00:00:04 SPA112 kern.info [17179580.800000] device eth0 entered promiscuous mode
Jan 1 00:00:04 SPA112 kern.info [17179580.800000] br0: port 1(eth0) entering learning state
Jan 1 00:00:04 SPA112 kern.debug [17179580.808000] sysevt_comm_sendto: (52, rc)=>
Jan 1 00:00:04 SPA112 kern.debug [17179580.824000] sysevt_comm_sendto: (52, rc)=>
Jan 1 00:00:05 SPA112 kern.info [17179582.800000] br0: topology change detected, propagating
Jan 1 00:00:05 SPA112 kern.info [17179582.800000] br0: port 1(eth0) entering forwarding state
Jan 1 00:00:05 SPA112 daemon.info system[128]: httpd server started at port 80
Jan 1 00:00:05 SPA112 daemon.info dnsmasq[135]: started, version 1.10 cachesize 150
Jan 1 00:00:05 SPA112 daemon.err dnsmasq[135]: failed to load names from /etc/hosts: No such file or directory
Jan 1 00:00:05 SPA112 daemon.debug dnsmasq[135]: reading /tmp/dns_resolv.conf
Jan 1 00:00:05 SPA112 daemon.info dnsmasq[135]: using nameserver 1.1.1.1
Jan 1 00:00:05 SPA112 daemon.notice system[1]: Ethernet WAN br0 link up
Jan 1 00:00:05 SPA112 daemon.notice system[1]: Start WAN br0 DHCP connection
Jan 1 00:00:06 SPA112 kern.debug [17179583.848000] sysevt_comm_sendto: (25, rc)=>
Jan 1 00:00:06 SPA112 kern.debug [17179583.972000] sysevt_comm_sendto: (16, rc)=>
Jan 1 00:00:10 SPA112 kern.debug [17179587.800000] sysevt_comm_sendto: (90, rc)=>
Jan 1 00:00:10 SPA112 daemon.notice system[1]: WAN br0 connected
Jan 1 00:00:10 SPA112 daemon.notice system[1]: Link name=br0
Jan 1 00:00:10 SPA112 daemon.notice system[1]: IP address=192.168.0.189
Jan 1 00:00:10 SPA112 daemon.notice system[1]: Netmask=255.255.255.0
Jan 1 00:00:10 SPA112 daemon.notice system[1]: Gateway=192.168.0.1
Jan 1 00:00:10 SPA112 daemon.notice system[1]: hostname=
Jan 1 00:00:10 SPA112 kern.debug [17179587.836000] sysevt_comm_sendto: (16, rc)=>
Jan 1 00:00:10 SPA112 daemon.notice system[1]: domain=
Jan 1 00:00:10 SPA112 daemon.notice system[1]: dns_0=192.168.0.1
Jan 1 00:00:10 SPA112 kern.debug [17179587.980000] sysevt_comm_sendto: (480, rc)=>
Jan 1 00:00:10 SPA112 kern.debug [17179587.992000] sysevt_comm_sendto: (480, rc)=>
Jan 1 00:00:10 SPA112 kern.debug [17179588.012000] sysevt_comm_sendto: (25, rc)=>
Jan 1 00:00:10 SPA112 daemon.err dnsmasq[135]: failed to load names from /etc/hosts: No such file or directory
Jan 1 00:00:10 SPA112 daemon.debug system[1]: leave reload_dnsmasq_conf_default
Jan 1 00:00:10 SPA112 kern.debug [17179588.672000] sysevt_event_sendto: =>(0, B5817EF8, ledapp)
Jan 1 00:00:10 SPA112 kern.debug [17179588.672000] sysevt_event_sendto: =>type = 1048663
Jan 1 00:00:10 SPA112 kern.debug [17179588.672000] sysevt_event_sendto: =>size = 0
Jan 1 00:00:10 SPA112 kern.debug [17179588.672000] sysevt_comm_sendto: (12, ledapp)=>
Jul 1 11:27:43 SPA112 daemon.notice system[103]: NTP update successfully, Year:2013,Month:7,Day:1,Hour:11,Min:27,Sec:43
Jul 1 11:27:43 SPA112 syslog.notice syslog-ng[121]: STATS: dropped 0
Jul 1 12:27:43 SPA112 syslog.notice syslog-ng[121]: STATS: dropped 0
Jul 1 12:27:43 SPA112 daemon.notice system[103]: Adjust daylight saving time: Year:2013,Month:7,Day:1,Hour:12,Min:27,Sec:43
Jul 1 12:28:13 SPA112 kern.info [17179619.524000] cordless: loading synergy-2012-11-05
Jul 1 12:28:13 SPA112 kern.info [17179619.552000] cordless: init successful
Jul 1 12:28:15 SPA112 user.notice msgswitchd: MSGSWITCH fd_rtp fifo created 7
Jul 1 12:28:15 SPA112 user.notice msgswitchd: MSGSWITCH fd_ch fifo created 9
Jul 1 12:28:15 SPA112 user.notice msgswitchd: MSGSWITCH fd_gmep fifo created 10 -
Wireless keyboard suddenly stopped working - changed batteries still did not help
Hi
I have an Envy 20 all in one touchscreen with a wireless keyboard which has been absolutley fantastic until now. The wireless keyboard suddenly stopped working while composing an email. I replaced the batteries and checked them with a volt meter to ensure 1.5v. They are a name brand alkiline battery. I tried re-booting the computer and pressing the blue connect button under the keyboard. The only keys that seem to work are the volume up/down and mute; the rest of teh keyboard does not. Any idea? I like the factory keyboard so I am hoping it is not a faulty keyboard. After market keyboards will use a USB port.
Thanks
Thor
This question was solved.
View Solution.Hello @Thor66,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your wireless keyboard is not working and you are looking for assistance. I am providing you with an HP Support document: Wireless Keyboard and Mouse Troubleshooting, which will walk you through the troubleshooting process for your wireless keyboard.
Now if this does not work and you have to replace the keyboard do not fear you can replace the keyboard and the dongle without using another USB port as the one that is in can be replaced. I would be happy to assist you further and/or walk you through changing out the dongle from a new wireless keyboard, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
Help! My MacBook is all of a sudden not working past the login page. A white screen comes up that I cannot get rid of. I attempted a safe start up and that failed as well. It's a white screen where I have a mouse and when I click the volume buttons I can hear it working but nothing else just white. Please help.
Something you can try is resetting it all Settings > General > Reset > Reset all settings. Or go to Settings > Store & sign out & log back in. Another thing you can do is restore your ipod. This has happened to me but the only thing i did was that i created a new account but try doing the things above i just told you. :)
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my mac's keyboard is not working with my mac.the green light blinks and i cannot get onto my mac. everything on the support questions does not help because i cant go on the mac and i cant sign in
If you can't sign in, then you can't troubleshoot and/or pair the keyboard until after that........ so, for that, you will need to borrow someone's USB wired keyboard in order to get signed in and to the Keyboard Bluetooth Preferences.
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I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help! Any suggestions for fixing this?
Did you ever get a solution to your problem? Because I am having the same problem. I was actually in the middle of using Word when the keyboard stopped working. But it works in other apps, including in Excel.
Thing is that my laptop just got back from Apple for repairs and they replaced everything but the display - including the hard drive.
So not only do I have plenty of hard drive space, but it should be virus and error free otherwise.
I have only installed a few programs and redownloaded some of my files from places like Dropbox, but otherwise is essentially a new system.
Oh - and it came with Yosemite, so I did not upgrade to Yosemite and still Word doesn't work.
I've always had trouble getting Word to play nice with my Mac but that was also with the old, full hard drive.
This is a fresh install. And since I lost all my files, I only had like 1 old file I have downloaded from email and accessed and was in the process of
creating a new file when it crashed. I got no error, the keyboard just stopped working (to type). I also cannot even get Word > Preferences to even open,
so it is completely unresponsive.
I did a Google search and under the Microsoft communities two suggestions to that person were that there may be multiple copies installed -
I have only the one - and that one is in the wrong place - again, I only have the one and it installed to the Hard drive (visible in Launchpad / Apps).
Another suggestion was that there was some problem with the updates. I ran updates and they installed fine. That helper suggested that the user
may have had different updates that worked for the other Office apps (Excel, PPT etc.) but not Word and that was at least part, if not all of his problem,
but all my Office apps show the same update version 12.3.6, so that cannot be the issue with me.
I've not yet tried uninstalling and reinstalling, but as I got no errors on the original install or updates, I'm not sure if that would fix it.
I've found that Mac just doesn't play nice with some programs at all.
And even though I have a factory installed version of Yosemite on a new, fresh hard drive, even when I booted up, my iPhoto app (which is empty) crashed. I am not sure if my iPhone or iPad was charging at the time, but I don't think so. iPhoto that I still have not even used has crashed several more times since, most notably when plugging in my iPhone / iPad to charge, namely when I declined to upload photos (by default) to DropBox. That may not be related at all, but thus far seems the only other problem I have encountered until this Word problem.
I'm on a MacBook Pro, Sept. 2009, running OS X Yosemite 10.10.1 factory installed from Apple repairs running Office: 2008 for Mac (Home and Student edition).
Please advise if you found a resolution and what it was.
Thanks -
My Macbook Pro keyboard and USB keyboard will not work. However, the trackpad and USB mouse will work. Any help?
This is quite frustrating, since it randomly occured as I was browsing the web. It seemed to happen out of nowhere. I cannot login to my user account because I cannot type my password.
Any help will be appreciated.
-MattIf you have another Mac, boot the non-working one into Target Disk Mode (holding down "T" at startup). Hook up the two Macs via a Firewire cable. The non-working one will mount on the other Mac as an external Firewire HD.
Next, download the 10.5.6 Combo update from here:
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1056comboupdate .html
Run it. When it asks you for a destination, choose the other Mac that was mounted via Firewire. When it's done, unmount the computer and restart it. The keyboard and mouse should work now. -
ok my ipod keyboard is not working sometime it type and i didn't press anything i calibrated it and nothing happen but now it does not type these letters(d,x,r) help please because my cousin will be so mad because he is letting me use it unntil he givs it to his other cousin. Like before he gave it to me he went to the mall to get the screen fix but i dont think it had affected it because i had it for two months now please help please i dont want him mad at me.
Make sure the screen is clean
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
all of the sudden my keyboard is not working. the trackpad is working, but i can't enter any letters/numbers?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Likey a bad digitizer
Apple Retail Store - Genius Bar -
The diretional keys on my keyboard do not work. The article is nto helpful...any thoughts?
Hello:
Try resetting the PRAM and SMC.
Barry -
When I power on my Macbook os x the keyboard does not work, so I can't type in my password Help !!!
Try these as a starting point:
http://support.apple.com/kb/HT3964
Follow directions for a battery you can remove, or a battery you should not remove yourself (which ever applies to you)
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it in to an Apple Gennius bar for a FREE evaluation. -
USB keyboard shift keys suddenly not working
For some reason, when I woke up my MacBook Pro this morning, both shift keys on my aluminium USB keyboard were not working. I'm using the keyboard with a Magic Mouse and LED cinema display connected to my MacBook. When I hold either shift key in combination with any other key, either nothing is typed, or there will be random characters typed, occasionally.
I ran AppleJack on auto to see if there were any problems. There were a few preferences it corrected, but nothing major was wrong. I connected the keyboard to a friend's MacBook Pro, and the shift keys did not work on his machine either. Caps Lock does work. I've tried canned air. I don't remember spilling anything on it.
Any idea about what I can try to get it working, or is it broken? Thanks,
-JeffTry resetting the PRAM. Info here:
http://docs.info.apple.com/article.html?artnum=2238 -
Number 4 on my wireless keyboard is not working can someone please help
number 4 on my wireless keyboard is not working can someone please help
You do know with absolute certainty he, that the mic does not work at all? Have you tried recording a video with sound to test to make sure that the microphone isn't working?
if you have tried recording a video with sound and that did not work, have you tried any troubleshooting steps at all? Have you looked to see if there is any debris covering the mic? Or do you have a cover that could be interfering with the microphone?
you can start with a reset of the iPad if you haven't done anything else. Hold down on the sleep and home buttons at the same time, for about 10 seconds, until the Apple logo appears on the screen. When you see the Apple logo on the screen, you can let go of the buttons and let the iPad start up. Try the microphone after the iPad starts up again.
You could try restoring the iPad to factory settings and see if that recovers the microphone for you.
Use iTunes to restore your iOS device to factory settings - Apple Support
It is also possible that you could have a hardware issue which you will not be able to resolve on your own. If you cannot find any other way to get the microphone to work you may end up having to take it to an Apple store and let an Apple genius evaluate the device.
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