Help, lightroom keeps crashing without properly opening.

Hi everyone, this is my first time using a forum so please bare with me. Please forgive me if I am not doing this right. Now on to my Lightroom program.
I recently installed the program onto my Mac but it has never properly opened. Every time I have tried to open Lightroom it crashes.
It pops up a small screen with a list of codes which I honestly don't know how to fully read. I send the crash report but it basically tells me it can't be fixed.
Since I haven't been able to use the program, I was wondering if I am able to delete then reinstall the program. I noticed on the Creative Cloud it says I can't uninstall it.
So here I am wondering if anyone knows of any alternative ways of fixing this. Maybe changing out some of the programs settings and codes to hopefully make it work?
I would really love to use this program, I have used it before on my old computer and I loved it. I will would love any suggestions, thanks.

i just updated to Lightroom CC on my MacBook Pro Retina with Yosemite and it keeps crashing at startup. I uninstalled it, reinstalled it, still the same. I did this through Creative Cloud. Then I read that you have to download it from the Adobe site to overdo this. Did so and it still crashes. Any ways around this. Very annoying.

Similar Messages

  • Why does Photoshop Lightroom keep crashing and never opens?

    I downloaded the latest version of LIghtroom, but when I try to open it, it crashes. It starts to open with opening with the yellow aspen photo, but it immediately crashes. I have tried it several times. Any help out there? Thanks.

    I keep experiancing this issue as well. I have never known a version of photoshop to crash as often as CC. Details from event viewer whilst trying to save a 1px by 1px blank png file:
    Photoshop.exe
    14.2.0.515
    52a8330b
    Photoshop.exe
    14.2.0.515
    52a8330b
    c0000005
    000000000154a0f0
    1bac
    01cf5955a806f9a9
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    0f0df825-c549-11e3-b279-1c6f653f6b37
    Photoshop.exe
    14.2.0.515
    52a8330b
    Photoshop.exe
    14.2.0.515
    52a8330b
    c0000005
    000000000154a0f0
    b90
    01cf59550e729bea
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    5e158f28-c548-11e3-b279-1c6f653f6b37
    Photoshop.exe
    14.2.0.515
    52a8330b
    Photoshop.exe
    14.2.0.515
    52a8330b
    c0000005
    000000000154a0f0
    aec
    01cf5954f1985283
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    492e4d0d-c548-11e3-b279-1c6f653f6b37
    Photoshop.exe
    14.2.0.515
    52a8330b
    Photoshop.exe
    14.2.0.515
    52a8330b
    c0000005
    000000000154a0f0
    7c4
    01cf595453a5ba64
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
    1d116362-c548-11e3-b279-1c6f653f6b37
    I

  • InDesign CS5.5 keeps crashing when I open a particular document

    InDesign CS5.5 keeps crashing when I open a particular document. This suddenly started happening a few hours ago, and other files are unaffected. I downloaded a backup from last week and that was fine, but I need to get this latest version working again. I've cleared out the Recovery folder, deleted Preferences, and even reinstalled InDesign - all to no avail.
    I'm running Windows 8.
    Any help gratefully received!

    Even after emptying the recovery folder?
    It's either a damaged install or a bad font or some other conflict. Do the font trouble-shooter first, then move to checking for a conflict.
    To check for a conflict, go to the start button and in the Search field Type msconfig to bring up the configuration utility. Open it, go to the Services tab and click the box to Hide All Microsoft Services. You can uncheck just about anything that's left (for diagnostic purposes) except FLEXnet Licensing Services and a service starting with ##ID_String... which are part of the Adobe licensing sytem and need to be active for Adobe product to run.
    Now switch to the Startup tab, and uncheck everything except your mouse driver and the Adobe Service Manager for this version.
    Reboot. Ignore the warning about startup in diagnostic mode for the moment and Launch ID and see if it works. If it does, go back msconfig and add back startup programs in groups, rebooting each time and repeat the test until you get a failure. If all the startup programs work, repeat with the services tab. If nothing causes a problem I have no idea what's going on.
    On the other hand, if ID fails again straight off with all that stuff disabled, the installtion is corrupt. Run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall while still in diagnostic mode, then run msconfig one last time to restore normal startup.

  • Hey! My flash player keeps crashing whenever I open any kind of website with any flash contend.

    Hey! My flash player keeps crashing whenever I open any kind of website with any flash contend. Videos won't load, moving advertisements, all that stuff. Its also not just Firefox, videos don't work in IE or Chrome. I'm completely updated on all the plugins as well. Thanks for any help you may have!

    IE uses a different version of Flash (ActiveX version) than Firefox and Chrome use (the Plugin version). You might want to try the Adobe Flash forums for help with those Flash problems. <br />
    http://forums.adobe.com/index.jspa

  • Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart.

    Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart. Why is this happening? This is the crash report from my iMac.
    Anonymous UUID:       0CC51978-99A7-1665-7EFF-A04BF2E05D6E
    Sun Aug  3 20:45:04 2014
    panic(cpu 0 caller 0xffffff80100dc24e): Kernel trap at 0xffffff801005248e, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x00007fff73cf3638, CR3: 0x000000000952f04e, CR4: 0x00000000000606e0
    RAX: 0xffb9b9b9ffbbbbbb, RBX: 0xffffff801c66d3c0, RCX: 0x0000000000000030, RDX: 0xffffff801c66d418
    RSP: 0xffffff80abb23c80, RBP: 0xffffff80abb23cd0, RSI: 0x0000000000000001, RDI: 0xffffff801c66d3c0
    R8:  0x0000000000000001, R9:  0xffffff8010601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0xffffff801cff60d8, R14: 0xffffff801c9fefd8, R15: 0x0000000000000000
    RFL: 0x0000000000010287, RIP: 0xffffff801005248e, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00007fff73cf3638, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8084698c50 : 0xffffff8010022f79
    0xffffff8084698cd0 : 0xffffff80100dc24e
    0xffffff8084698ea0 : 0xffffff80100f3746
    0xffffff8084698ec0 : 0xffffff801005248e
    0xffffff80abb23cd0 : 0xffffff8010051dc9
    0xffffff80abb23dd0 : 0xffffff7f909ef726
    0xffffff80abb23e50 : 0xffffff7f909ef15c
    0xffffff80abb23ed0 : 0xffffff7f909eee0b
    0xffffff80abb23f20 : 0xffffff80104353b5
    0xffffff80abb23f50 : 0xffffff8010440a33
    0xffffff80abb23fb0 : 0xffffff80100f3f46
          Kernel Extensions in backtrace:
             com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f909e a000->0xffffff7f909f4fff
    BSD process name corresponding to current thread: ReportCrash
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000000fe00000
    Kernel text base: 0xffffff8010000000
    System model name: iMac12,2 (Mac-942B59F58194171B)

    Both Memory Clean and Clean My Mac could have cause the damage which triggered the kp.
    I would back up your Mac, erase and reinstall. Then Migrate your user data from the backup.
    Uninstalling Tuxera is a troubleshooting process. You don't have to keep it uinstalled, just long enough to test to see if it is causing the problems.
    However, if it doesn't happen regularly, it would be hard to determine if it was the cause.  And, as I mentioned, I don't think it would be the cause.

  • Running Mac 10.5.8 Updated to FF 8.0 - keeps crashing whenever FF opens - can not launch safe mode either - looks like many people here are having same issue - solutions all keep saying it ha.... see detail

    Running Mac 10.5.8 Updated to FF 8.0 - keeps crashing whenever FF opens - can not launch safe mode either - looks like many people here are having same issue - solutions all keep saying it has something to do with roboform 7.6.2 (which is for windows) or the profile. I have created new profile and updated the mac roboform - still no luck - have sent in MANY crash reports with no response ( one was Crash ID: bp-0eea6eb2-aba3-478a-bfb1-8f00d2111110 ) - anyone else find solution other than roboform or profile, or how do i get back to prior version?

    Any suggestions?
    My mail is still not functioning and crashes everytime I open it or check archived messages.

  • My printer setting box has changed and photoshop keeps crashing when I open printer settings

    My CS6 keeps crashing when I open printer settings, and the printer setting dialog window has changed

    Possibly corrupt preferences.
    Hold down Ctrl-alt-shift keys and start Photoshop. A dialog offering to delete the settings should appear. Answer "Yes".
    cmd-alt-shift if that's a Mac.
    Gene

  • Iphone 4 with latest OS keeps crashing when I open facebook app can someone advise?

    My iphone 4 with latest OS keeps crashing when I open facebook app can someone advise? This is only happeining in the last few days I cannot use facebook on my iphone it crashes and slows down our network/wifi, is this a problem with facebook (latest version downloaded) or OS which is 6.1.3 - anyone any solutions? Thanks

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    If that doesn't work quit the Facebook app. Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it jiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then delete the Facebook app and download it again.

  • Just updated to the newest version of Firefox and it keeps crashing when I open the browser. I tried opening it with add-ons disabled and it still keeps crashing. Crash ID: bp-03b36d11-304e-4f80-ab9e-79b7f2111223

    I just updated to the newest version of firefox for my mac laptop. It keeps crashing when I open the browser and does so even in safe mode. Laptop is about two years old. Might it be an issue with the OS? I have not updated to Leopard yet.

    It seems that the problem is related to fonts.
    (1) How were you updating your operating system ?
    If you use *_Software Update_*, hurry up, download and apply the combo updater available from :
    http://support.apple.com/kb/DL1361
    but CAUTION, this update introduce a serious problem with some fonts. At this time the only workaround available is to reinstall 10.6 tyhen apply the combo updater 10.6.6 available from :
    http://support.apple.com/kb/dl1349
    (2) if you didn't used *_Software Update_*, run a maintenance tool like the free MAINTENANCE available from :
    http://www.titanium.free.fr/index_us.html
    Apply it to clear caches files, mainly those dedicated to fonts.
    It would be also a good idea to check the health of your fonts with FontBook.
    Yvan KOENIG (VALLAURIS, France) vendredi 1 avril 2011 21:25:39

  • The Adobe Flash Player Version 13.0.0.214 on my computer keeps crashing when I opened a learning program.  Can anyone help?

    The Adobe Flash Player Version 13.0.0.214 on my computer keeps crashing.  Can someone help?

    Wrong forum - ask on one for the Flash Payer

  • HELP! AE keeps crashing when i open a project!

    i was working on this text animation 2 days ago. spent 7 hours on it! restarting is not an option.
    now when i open the project AE keeps crashing at 96%.
    on the school computers so it shouldn't have anything to do with that.
    was opening from an external drive, but copied the file to the D drive and neither will open. switched computers same thing. cleared cache.
    why is it doing this? how can i fix it?
    how do i find a crash log? (i dont know how to do that)
    it was working fine just 2 days ago:(
    opens other projects just fine

    actually i fgured it out after searching the internet high and low.
    i was using dynamic link, and i think maybe that was causing the problem (even though i think it shouldn't) maybe i should have had premiere open first before AE???
    but i fixed it by changing the name of the folder the footage was in, and then opening the project and relinking the files.

  • Photos App keeps crashing, won´t open and I can´t view my photos anymore

    Please HELP! The new Photos App got installed and now everytime I try to open it, it crashes and I don´t know how to solve this!
    I used to work with a shared library between iPhoto and Aperture but most of the time I used Aperture, but when I assigned the shared library to the new Photos App, overtime I try to open the app, after 5 seconds it crashes!
    I used the Ctrl+Alt thing with the Aperture to keep seeing my photos but as I understand, nothing I do in terms of modifying and updating (adding photos and stuff) the library, it does not update the original library because it is already working with the app that keeps crashing down.
    What do I do??? How can I get the Photos App to work?
    PLEASE I´M DESPERATE
    Proto V.
    PS: Pardon my english, i´m a native spanish speaking person, I´m from Mexico

    HI,
    Maybe try it this way this is what I did with mine because I did not migrate and didn't know about that either.
    Photos application for Mac Instructions that might help!
    On your iPad,iPhone keep the iCloud on in settings for Photos.
    if you have not opened the New Photos application yet to have it transfer your photos from iPhoto let it Transfer the Pictures.
    once you have all the pictures from iPhoto to Photos then in Photos go to Preferences
    there is general and iCloud tab and go to the iCloud and only uncheck the iCloud button that will make it so it doesn't sync with your iPhone and iPad for Photos.
    Then in Photos go up to View and press show sidebar because with that view you can move your pictures easier to albums snd delete or move any pictures or make new albums
    For Duplicates if you have a big pile in a row and I mean not like every other picture of the same pictures on the keyboard Hold down the shift button. or the other way is to Hold down the Command buttom that is right by the space bar then on the trackpad or mouse click once on the picture you want to delete and do a bunch at a time then on the last picture of that pile either right click the picture and delete or go up to the edit button which is next to file on the top left and click delete in edit. 
    when you are all done with moving around your pictures or whatever go back to Preferences and turn on iCloud and make sure you have the optimize Mac Storage and then you are done! I hope this makes sense and works for you! here are the 2 pictures I'm talking about in settings.

  • Ipod Touch keeps crashing - can't open any apps

    I have a 4th generation iPod Touch that is barely over a year old.  About a week before the warranty expired, the power button quit working.  I arranged to send it in for repair but was hesitant because when I sent my nano in, I received a refurbished one that quit working properly a few weeks after the 90 day warranty expired.  I really didn't want to get a refurbished Touch so I decided to live the problem.
    Now, suddenly, after working fine all day, all my apps keep crashing - I can't even use the settings app to try and activate the assistive touch (I read that this might help me resolve my problem).
    Since the power button is broken, is there anyway to do a reset? 
    As an aside, ths problem with the power button breaking seems to be widespread.  It really ticks me off to spend a few hundred dollars on an item only to have it break within a year.  I think there should be a recall and Apple should replace the obviously defective iPod Touch with brand new ones. 

    Ended up plugging it into itunes where I updated to the newest version.  After about 1/2 an hour of doing all the updating, install and synch, it is working fine.
    I'm still frustrated about the broken power button.  I am going to try to collect data on this issue just to show apple it's a problem they need to address.

  • Ipod Touch keeps crashing, now wont open at all.

    I got my ipod touch a little under a year ago, and soon after getting it i noticed that the music would randomly stop and go to the homepage. It wasn't that bad because the music would always come back up, and it didn't happen that often. But then it started getting more and more often. Recently it started taking two or three times to get music to open, and now it crashed last night, and even after two hours of nothing but trying to open it, it still wont open. I'm getting a new ipod soon, but i wanted to know if there was any quick fix.

    This is kinda weird... My iPod touch keeps crashing although I got os 3.1.3.
    It always crashes while tring to play chalkboard stunts.
    I got a second generation iPod touch. Any help would be very helpful.

  • Firefox update (19.0) keeps crashing when I open anything new or try to refresh. VERY IRRITATING!!!

    I updated firefox as was "suggested." I was happy and had NO PROBLEMS with the older version. now whenever I try to open a new tab, a new page, or refresh an old page, this version crashes. REPEATEDLY. It is very frustrating and irritating. I do not like IE and do not want to change over to it, but if your "upgrade" keeps crashing, I don't really have any other alternative.
    It also opens 2 tabs when I click on a news story. it crashes when i control c or control v. it crashes when i back space.
    I bet I've already sent 30 crash reports since I updated. What the F... are you doing with them???
    PLEASE FIX THIS UPDATED VERSION (19.0). At the current time, it is a piece of crap!!

    It may also be worth noting that the Beta channel provides Firefox 20 and it has been confirmed that does not crash because of this problem.
    * http://www.mozilla.org/en-US/firefox/channel/#beta/beta-desktop
    The Beta version is secure. It is relatively straightforward if necessary to revert back to the release channel, so there is always a secure downgrade option, and the downgrade is almost certain to work, as once you have been in beta for over 6 weeks you will have already used that version without problems.
    The more users who use the Beta channel, the more problems will be picked up and fixed before they even get to the release channel.

Maybe you are looking for