Help!! Locked out of ipod photo

My girlfriend updated our ipod photo and said she couldnt get it unlocked(hold). I tried messing with the hold switch to no avail and then restored it but even after restoring it's still locked and the wheel is useless. Any suggestions?? Please...
G4 Mac OS X (10.4.7)

try to do a reset for the iPod by pressing "select"+"menu" keys until you see the apple logo

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The next step to get your iPod touch back up and working is to put it in recovery mode and then use iTunes to restore it. If you have a back up, through iTunes or iCloud, then you can use that to put the data back on once complete.
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Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
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iTunes free download from www.itunes.com/download
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Help!! Locked out of ipod photo

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