Help!! Locked out of ipod photo

My girlfriend updated our ipod photo and said she couldnt get it unlocked(hold). I tried messing with the hold switch to no avail and then restored it but even after restoring it's still locked and the wheel is useless. Any suggestions?? Please...
G4   Mac OS X (10.4.7)  

try to do a reset for the iPod by pressing "select"+"menu" keys until you see the apple logo

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