HELP! Lost ALL my bookmarks & Bookmark Toolbar is empty. Attempts to restore from the backup files yields an error message that says, "Unable to process the backup file." Have tried opening nearly all 10 existing backups w/same result.

I was in the midst of a Firefox session w/two windows open. Nothing special about the sites. No fancy javascripts or anything. When I closed the second window and opened the "History, Show all History" pull-down, the Library screen had no data in it.
I looked for the Bookmarks.html file in my profile and it is missing. I tried renaming an old .bak file from a couple years ago and I can open it as a file and see the text of it displayed but Firefox will not recognize it as and open it as the Backups file.
Following the directions already posted - using "History, Show all History" then the "Import and Backup, Restore" process - allows Firefox to see all the backups, but trying to restore from any of them yields the "Unable to process the backup file" error message.
I have re-started my machine from a cold start - twice now.

The file that stores bookmarks is probably damaged, for details on how to fix that see http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

Similar Messages

I have a 3rd generation ipod that will not connect. I keep getting an error message that says "USB Device Not Recognized". I have tried 3 seperate cables and none of them are working. Please help!

It keeps telling me that one of the USB devices for this computer has malfunctioned and windows does not recognize it. I have tried all of the ports and still am not having any luck. I have purchased 3 brand new cables and none of them are working. I have tried to update the driver but it says I am using the most up to date. I have tried to reset the Ipod by holding the center button and menu button until the apple appears. I am not sure what else to try. Any help would be greatly appreciated. My computer is Windows Vista!

Hello butterflygirlie,
Have you tried uninstalling the driver for your iPod from within Device Manager? After uninstalling it, go ahead and unplug your iPod and plug it back in. Doing so should cause your system to locate the proper driver for it.
B-rock

When i try to download apps i get a message that says "Unable to Download App". I have tried all 4 of the other answers and nothing is working

No matter what answer i have tried after researching it is still not letting me download any docuements

4.2.1 is the end of the line for the iPhone 3G. If you're not there yet, connect your phone to iTunes on your computer and upgrade.

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

When I open Firefox I get a message that says I am working offline. I have tried reinstalling, but no help. Other acounts on this computer can get to Firefox, but not me. What's wrong?

I upgraded to the newest version of Firefox yesterday. But now I cannot get online with Firefox. I can check my e-mail and browse the web on Internet Explorer, but not Firefox. I get a message that says Firefox is working offline. I uninstalled and reinstalled Firefox, but that did not help. I restored my computer to Sunday's settings, but that did not help.

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

All of a sudden, my IPod Touch will not allow me to update in the App Store. I get message that says "cannot connect to the ITunes Store" Can anyone help? Thanks so much

IPod touch will not update in App Store. It says " cannot connect to ITunes store

See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

I am trying to update Adobe Flash. When I download the update there's an error message that says there is no documents in the file. It's only downloading 1.2MB or 15MB. I get the same message when I try to download the Uninstaller (which is the solutio

I don't seem to be able to download the Install or Uninstall for Adobe Flash. Flash won't play because it's not up to date. I have checked system preferences and they are correct. What can I do to update Adobe Flash?
Thx.

[discussion moved to Using Flash Player forum]

When I tried to download the new version of firefox I get an error message that says "you computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment.

When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

TS4268 I am able to imessage from my ipad all phone numbers in contacts but one. With it a get an error message that say "number is not registered with imessage". However I am able to imessage that number from my iphone. Any suggestions?

I am able to imessage from my ipad all phone numbers in contacts but one. With it I get an error message that says "number is not registered with imessage". However, I am able to imessage that number from my iphone. Any suggestion?

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start. Verify you have sufficient privileges to start system services. Now, iTunes won't work at all.

11.1.4 gives me an error message that says Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. Now, iTunes won't work at all.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HT201303 I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code?

I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code? I have an IPod.

Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues.

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Within redbox I can not click on a movie and get information about it, instead I get an error message that says that the situation may be temporary. yet i keep having the same problem. Do you have any idea how to fix the problem?

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

I get an error message that says library not loaded and the reason is image not fund. I have reloaded IDVD and also done an update but still have the same problem. Anyone have any ideas on how to fix it?

I get an error message that says "Dyld error Message: Library not loaded @rpath/ilifeslideshowcore.framework/versions/a/ilifeslideshowcore" the reason: image not found
Anyone have any idea how to fix this problem. I have reloaded the software from the original disk and have downloaded the latest update and still get the same error.

Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT

HELP! Lost ALL my bookmarks & Bookmark Toolbar is empty. Attempts to restore from the backup files yields an error message that says, "Unable to process the backup file." Have tried opening nearly all 10 existing backups w/same result.

Similar Messages

Maybe you are looking for