Help lost my music!!
I am fairly new to itunes and never wanted to use it because it is very constraining and restrictive (i think)let me tell you how: I had a bunch of albums that I bought through itunes and a bunch of music that i copied out of my cds
well last week I had a virus that made me have to reload windows xp, with that of course the old registry went away and had to reinstall all my software again, well today I installed itunes again and all my music is gone the music I purchased and the music I copied of cds I don't have an Ipod I have a different mp3 player the reason I started using itunes is because I bought an ipod touch to my 10 year old. is there a way I can retrieve the music I purchased? and is the music I copied of cds gone? thank you for your help
If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting iTunes Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: Customer Service - iTunes Store Support
If you have your CDs you can reload the music you have on them directly, however you might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive
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