HELP - Mac crashes everytime iPOD is connected
I have a 2nd generation iPOD. Haven't had any problems until this week. I connect via firewire, iPOD screen say's "Do not disconnect" as normal, then black screen comes up with "You need to restart your computer. Hold down for several seconds or press the restart button". Tried installing any/all new software updates but it didn't help. Also tried trashing iPOD preference files just in case. Been searching forums and web for 3 days and can't find any support for this problem. FYI - the iPOD plays fine by itself.
Any suggestions would be much appreciated. Thank you.
I tried the fix that Mary suggested. Used my iMac boot disk to boot the computer and then launched the disk utility from the File menu. My iPod was on the dock when my computer booted, but it did not mount and was not available in the volumes window. I simply just picked it up out of the dock and placed it back in and the drive appeared as a volume. I first selected repair disk and it said there were errors that could not be repaired. Before I erased the iPod drive, I selected "verify" and then I selected "repair" and that fixed the problems. I rebooted the computer from the HD, launched iTunes and the problem was solved.
Thanks Mary!
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Computer restarts or crashes everytime ipod is connected.
hi
everytime i connect my new ipod video to the computer, the computer either crashes or restarts. I used to have an ipod colour so i know that it isnt the ipods problem. When i connect it to my other computer it works fine but the problem eith that one is that it has usb 1 and is extremeley slow, anmd it took me 6 hours to put 1400 songs on it. I have been suggested to do something about the tcpip.sys file from and apple person and b noir, but i have no idea what that means and also been suggested to carry out a repair installation. I dont exactly know what that is and i dont have the xp cd so i wouldnt be able to reinstall it if i did a repair installation. Can someone please suggest something or how to do a repair installation without the windows xp cd???
please i am so desperate!!!!!!!!!!!!!!Have you jailbroken your iPod Touch?If it's true,take a look at this posts:
http://forums.macrumors.com/showthread.php?t=393474
Hope it will help you. -
ITunes crashed everytime ipod touch is connected
Have brand new ipod touch 3rd generation and running iTunes 9.1.1 (ie latest) on a 15" macbook pro with system 10.5.8. Every time I attach the ipod touch the iTunes freezes with the whirling pointer. I have to use finder to force quit iTunes. I can run iTunes fine if the iPod is not attached. The iPod works but I can't sync or add content to it without the iTunes.
I have followed the advice on other threads and completely re-installed the latest iTunes after removing all the various bits from the various libraries and restarting. When the ipod was first attached it asked to be named, and then to be registered. When it reached the register stage is when the program crashed. Each time I attach the iPod it is seen on the side bar (something that did not happen when I had not completely re-installed itunes), but immediately freezes the program. I reset all the functions on the iPod and it was recognised again, but iTunes died as soon as the iPod was named on subsequent attempts. I have been unable to find any thread which can help further.
I hope someone can help.try this user tip (it's for an iPhone but give it a shot anyways):
Apple worked it out over the phone. Hopefully this will be very useful to other people having the same problem when the more basic fixes don't work.
1. Make sure the iPhone isn't connected. Drag iTunes to the Trash. This won't affect the iTunes music, which will still be there when iTunes is reinstalled.
2. Go to user/Library/Preferences and delete the following files:
com.apple.iTunes.eq.plist
com.apple.iTunes.plist
com.apple.iTuneshelper.plist
3. Go to the Mac hard drive Library/Preferences and delete the same files, if they exist there.
4. Go to /System/Library/Extensions and delete the file AppleMobileDevice.kext
5. Go to /Library/Receipts/ and delete the AppleMobileDeviceSupport.pkg file.
6. Restart the Mac.
7. Empty Trash.
8. Re-download iTunes and install it.
Connect iPhone.
JGG -
Itunes crashes if ipod is connected, help???
itunes version 6.0.4.2 crashed when i connect my ipod. i can see my ipod as an usb device and am able to transfer data (from and on) but it is not possible to do anything with itunes. i later installed itunes version 7.0.2.16 but that did not help either. also most of the files shown on the ipod are not accessible (videos and music) for whatever reason...
the only thing that i changed was the automatic synchronize option which i turned off.
if anybody knows what to do please help...I discovered another thread posting which mentioned that Diego episodes were causing some sort of corruption which prevent the sync ad crashing iTunes. Deleted the podcasts from both iPhone (using swipe function) and iTunes (without iPhone connected) and it seemed to fix the problem.
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Itunes crashes after ipod is connected to computer, windows and mac
Every time I connect my Ipod to my computers (DELL note book and Imac)the Ipod shows up as a external drive. As soon as I open Itunes, the window comes up and then it freezes. I then have to force quit Itunes in order to do anything. I have tried everything under this article: http://docs.info.apple.com/article.html?artnum=93716
Is there a way to restore my ipod with out opening itunes?
I am stuck. Please help!same
Message was edited by: Ben123212321 -
ITunes crashes when iPod is connected
Hello, I just got the 5th gen iPod and everytime I connect it to my powerbook g4 (10.4.3) itunes INSTANTLY crashes, as well as when trying to play a video itunes instantly crashes (this has been going on on and off since the video update) I am using itunes 6.1 and I've tried reinstalling it and I've restored the iPod? any advice?
I have the same prob here.
Mac Mini with OS X 10.4.3
iTunes: 6.0.1 (3)
QuickTime: 7.0.3
iPod Updater: either 2005-10-12 or the latest one 2005-11-xx
iPod Video
1. QuickTime can play .mov correctly
2. problem: everytime i connect to my iPod Video to Mac mini, iTunes crashes immediately. After that, I tried to reinstall everything (including iTunes, iPod Updater) after cleaning everything related in the system (but iTunesHelper couldn't be removed until I restarted the OS) but in vain.
3. iPod Video can sync with iTunes 6.0.1 (with updater 2005-10-12) correctly. Just cannot talk to my Mac Mini!
Please help, thanks! -
After iOS 4 update on iPod Touch, iTunes crashes when iPod is connected.
I just updated my iPod from 3.1.3 to iOS 4, and after all of that, when I plug in my iPod Touch 2G [version 4.0 (8A293)] to my laptop, iTunes crashes. A window pops up saying "iTunes has stopped working," and then iTunes closes automatically. When I do not already have iTunes open and I connect my iPod, iTunes will open and then close a few seconds later with the same pop up box.
I tried seeing if it was a syncing or connecting issue, so I turned off automatic syncing and the problem still exists. Therefore, I think it is a connection issue.
*Note: When I was updating to iOS 4, I left and came back to my computer with it running on idle. Could that have had an effect? If so, how can I just redo everything?
**Another note that may be helpful is that while I do still have all of my music and videos in iTunes (which works totally fine with no iPod attached), the videos and music is NOT on my iPod. But, my apps all work fine on my iPod.
I would really appreciate any sort of help I could get for this problem. I was really looking forward to the OS update, but now I am disappointed because of this major problem.
THANK YOU for your help!I would try moving the existing iPod backup file to a safe locations and let iTunes make a whole new one. The location of of the backup file is:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory. -
ITunes crashing when iPod is connected
iTunes has been crashing on my computer for the past few weeks some (not all) of the time when I connect my iPod for updating and recharging. The program doesn't quit all the time, as I stated, and it never immediately repeats itself when I relaunch the program and continue the update process. Also, the problem started before I updated to 7.2. I've done nothing else to iTunes other than the usual additions of a few songs and podcasts or fiddling with the equalizers of certain songs. And there's been no noticeable effect to the quality of my recordings, nor do any of them seem to be missing. Any ideas?
MacBook (2 GHz, 1 GB RAM, 80 GB HD); Mac mini (1.42 GHz, 1 GB RAM, 80 GB) Mac OS X (10.4.8) Video iPod 30GBBenjoWestside wrote:
... as soon as _I unplug the iPod_ it says "no songs available" (oddly enough you can still see the pictures in the cover flow of the opening menu). Then when I plug it in again and run iTunes it says I have to restore my iPod completely, becuase "an iPod in recovery mode has been detected".
You are using the eject button to safely disconnect your iPod -aren't you?
Phil
Message was edited by: the fiend -
Itunes crashes when iPod is connected and doesn't recognize it (iPod touch)
Help! Whenever I plug my iPod in my iTunes freezes! Both my iPod and iTunes work perfectly fine it's just when my iPods connected. It also doesn't recognize it but it appears on my computer. It was fine before and this problem only occurred very recently. I have the newest iTunes. Any ideas on what I could do? Thanks for your help
My problem still isnt solved however I have got further. This has taken me many hours but by searching for ages, i tried the msconfig idea on itunes. After following the instructions, i found that it stopped my itunes from crashing. I then found the root of the problem - it was the Apple Mobile Device which was interfering and crashing my itunes. So i deleted it and yes my itunes was not crashing however I need it to sync my ipod..hmm.. so if I reinstall it, it crashes my itunes and if I dont, I still cannot sync my ipod.
Im not too sure what to do now however I feel a sense of achievement for getting somewhere.. Thanks for your help again X -
My mac crashes everytime i try and use app store for software updates.
i have a 2008 macPro, 10.8.2 2x2.8Ghz with 6gb RAM and since doing 10.8.2 update everytime i try and do a software update using the App Store my machine crashes and generates the following error code.
Interval Since Last Panic Report: 104582 sec
Panics Since Last Report: 7
Anonymous UUID: DDDE7BD7-6F47-FE17-9864-60DE12F490FB
Wed Dec 12 13:40:44 2012
panic(cpu 0 caller 0xffffff800d4b7bd5): Kernel trap at 0xffffff800d51debc, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000deadbeef, CR3: 0x000000001e393000, CR4: 0x0000000000000660
RAX: 0x00000000deadbeef, RBX: 0xffffff80c5533e80, RCX: 0xffffff80c5533ba4, RDX: 0x0000000000000004
RSP: 0xffffff80c5533b90, RBP: 0xffffff80c5533de0, RSI: 0xffffff80c5197230, RDI: 0xffffff80c5533cb3
R8: 0xffffff80c5533ba4, R9: 0xffffff80c5533e80, R10: 0x00000000ffffffff, R11: 0x00000000ffffff80
R12: 0xffffff80c5533ba4, R13: 0xffffff80c5197330, R14: 0xffffff80c5197330, R15: 0xffffff80c5533bb0
RFL: 0x0000000000010202, RIP: 0xffffff800d51debc, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000deadbeef, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80c5533830 : 0xffffff800d41d626
0xffffff80c55338a0 : 0xffffff800d4b7bd5
0xffffff80c5533a70 : 0xffffff800d4ce4ed
0xffffff80c5533a90 : 0xffffff800d51debc
0xffffff80c5533de0 : 0xffffff800d51d493
0xffffff80c5533e60 : 0xffffff800d776abe
0xffffff80c5533f00 : 0xffffff800d7768e2
0xffffff80c5533f60 : 0xffffff800d7e1533
0xffffff80c5533fb0 : 0xffffff800d4cea1d
BSD process name corresponding to current thread: WDMemeod
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000d200000
Kernel text base: 0xffffff800d400000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 221271550268
last loaded kext at 58616662188: com.apple.driver.AppleBluetoothMultitouch 75.15 (addr 0xffffff7f8f30f000, size 77824)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleUSBDisplays 353
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleHDA 2.3.1f2
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.ATIRadeonX2000 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.iokit.CSRBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.CSRHIDTransitionDriver 4.0.9f33
com.apple.driver.PioneerSuperDrive 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AirPortBrcm43224 600.36.17
com.apple.driver.AppleIntel8254XEthernet 3.1.1b1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMD2600Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
wondering if anyone else is suffering from this?Try when connected wired. As for the KPs, see
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
ITunes resyncs entire Library everytime iPod is connected
iTunes always resyncs my entire library (music, videos, and games) whenever I connect it to my mac to sync newly added songs or charge. It does this automatically and I end up having to wait for about an hour as my library is about 30GB. This is really insane. It should only have to sync the newly added stuff right?
Thanks, but I have tried that a number of times due to issues with this iPod and my G5, which causes the iPod to lock up. I have moved my library to an external drive and am now syncing from my Dual G4 because of that. Also, for whatever reason, after a recent update, the iPod wouldn't play any of my recently purchased Music Store content and I had to due the restore. It is resyncing the entire library right now and this is the first time I have connected it to my mac since then.
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Itunes crashes when:adding folder, comp crashes when ipod is connected
Im having exactly the same problem except that:
- It took more than 10 times to just install itunes without crashing or errors.
- Itunes crashes each time I attempt to import a music folder.
- My Windows XP computer freezes completely the moment my ipod video is connected, both when connected while pc is still off and while it is on.
I've read through the suggestions on the apple site and uninstalled and reinstalled countless times. If someone has some advice please share it with me.
Thanks,
AlexYou'll probably have better luck asking the question here -> Windows EightForums
iTunes isn't designed to work with Windows 8 or any beta software, so theres no suprise that it isn't working as expected. -
help
Thanks for your reply, but I've already done that and the Column Browser options are completely grayed out. I've taken a screen shot and hope I can paste it in here. You'll see I have the sidebar open. That's the way I prefer to deal with iTunes.
This happened after I updated to iTunes 11.0.4. Perhaps that changed the setting options. I think I had the Column Browser option prior to that, but I just got a new iPod and I was busy loading stuff, so not completely sure if it worked before the update. But I think I would have noticed, because it bugs me so much not to have the option. -
Windows crashes everytime I open Quicktime or connect Ipod
Please help. Everytime I either connect my Ipod or open quicktime my PC crashes completely, I can't even get onto the quicktime support page on the web from my home PC as opening this crashes it also. Everything else on my PC works fine. I've removed quicktime and itunes and re-installed several times but to no avail. This problem is a recent one and I have no idea what is causing it or how to resolve but I think it started after updating to latest itunes. Some friends have suggested corrupt dll files but this means little to me, All suggestions welcome as I'm getting desperate.
are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if it mentions a specific file, let us know what that one is called, too. (exact spelling please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked. -
My relatively new ipod touch 16 gb either does not show up as a drive or everytime says it does not recognize my ipod when connected to add music. I didn't have problems loading music originally, but this is a new occurrence. Could you help?
Hey, Thanks a lot. It took quite a bit of time to resurrect this ipod. I tried the upgrade again, but still would not recognize my ipod. So I went to the next step and reset my ipod, wiping of all of the information like it was new. This helped my laptop see the ipod on itunes, but did not sync. So, I deleted the itunes off my computer completely, restarted and then reinstalled the newest itunes, and then restarted. Finally, it recognized my ipod and started to download each song. It took awhile as there was 602 songs, but finally it works. Yea!!! I never had any problem with my old nano, but this touch has been another animal for sure. Thank you again and also the community for information. This was a helpful forum and will recommend to others if they get stuck with their ipod or iphone. Take care, Karen
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