Help! MacAir 13 occationally frozen, seems like a piece of hardware problem?

     I got a mac air 2011 with 13inch-screen. Recently it occationally freezes(like once or twice in a day). when it happens, the mouse cursor's frozen, movie playing's halted, and the only key in the keyboard still working is the "power" key.
     Until now, I can only reset the machine by holding the power key, and press again to boot up. and yet haven't found any paticular software that causes the problem. what's more, I recently upgrade the OS from "Lion" to the "Mountain Lion", and still the problem remains.
     I wonder if it's a fault in mainboard or power facility that leads to this annoying problem. Help me out please!

Hey，I got a kernel panic just now, see if it's helpful to locate the problem.
Mon Jul 30 10:41:05 2012
panic(cpu 3 caller 0xffffff802e2b7b95): Kernel trap at 0xffffff7faf99cdbf, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80db69f000, CR3: 0x000000004402302c, CR4: 0x00000000000606e0
RAX: 0xffffff80db69f000, RBX: 0xffffff8045d86b80, RCX: 0xffffff80db69f000, RDX: 0xffffff80db6d1000
RSP: 0xffffff80ad2fbb10, RBP: 0xffffff80ad2fbb10, RSI: 0xffffff80db5a5000, RDI: 0x0000000000000040
R8: 0xffffff80a7255078, R9: 0x7ffffffffffffffe, R10: 0xffffff803b29cdb3, R11: 0x0000000000000201
R12: 0x0000000000000000, R13: 0xffffff8098cef301, R14: 0xffffff8098cef000, R15: 0xffffff80db5a5000
RFL: 0x0000000000010287, RIP: 0xffffff7faf99cdbf, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80db69f000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff80ad2fb7b0 : 0xffffff802e21d5f6
0xffffff80ad2fb820 : 0xffffff802e2b7b95
0xffffff80ad2fb9f0 : 0xffffff802e2ce4ad
0xffffff80ad2fba10 : 0xffffff7faf99cdbf
0xffffff80ad2fbb10 : 0xffffff7faf9ace19
0xffffff80ad2fbba0 : 0xffffff802e664929
0xffffff80ad2fbbc0 : 0xffffff802e665ed0
0xffffff80ad2fbc20 : 0xffffff802e6638ef
0xffffff80ad2fbd70 : 0xffffff802e2981a1
0xffffff80ad2fbe80 : 0xffffff802e220abd
0xffffff80ad2fbeb0 : 0xffffff802e210448
0xffffff80ad2fbf00 : 0xffffff802e2195fb
0xffffff80ad2fbf70 : 0xffffff802e2a5ad6
0xffffff80ad2fbfb0 : 0xffffff802e2ced13
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelHD3000Graphics(8.0)[3E22E6B1-7098-3FCC-8173-CE91AE91 0DA0]@0xffffff7faf996000->0xffffff7faf9f7fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7fae88a000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7faedb3000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7faed70000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide:     0x000000002e000000
Kernel text base: 0xffffff802e200000
System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
System uptime in nanoseconds: 490154820217
last loaded kext at 370522129767: com.apple.filesystems.smbfs    1.8 (addr 0xffffff7fafec3000, size 229376)
last unloaded kext at 150996484997: com.apple.driver.AppleUSBUHCI    5.1.5 (addr 0xffffff7faeb50000, size 65536)
loaded kexts:
com.expandrive.ExpanDrive.expandrivefs    3.1.0
com.parallels.kext.prl_vnic    7.0 15104.778994
com.parallels.kext.prl_netbridge    7.0 15104.778994
com.parallels.kext.prl_hid_hook    7.0 15104.778994
org.virtualbox.kext.VBoxNetAdp    4.1.6
com.parallels.kext.prl_hypervisor    7.0 15104.778994
org.virtualbox.kext.VBoxNetFlt    4.1.6
com.parallels.kext.prl_usb_connect    7.0 15104.778994
org.virtualbox.kext.VBoxUSB    4.1.6
org.virtualbox.kext.VBoxDrv    4.1.6
com.apple.filesystems.smbfs    1.8
com.apple.driver.AppleIntelProfile    97
com.apple.driver.AudioAUUC    1.60
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOBluetoothSerialManager    4.0.9f8
com.apple.driver.ApplePlatformEnabler    2.0.5d4
com.apple.driver.AGPM    100.12.69
com.apple.driver.AppleMikeyHIDDriver    122
com.apple.driver.AppleHDA    2.3.0f2
com.apple.driver.AppleMikeyDriver    2.3.0f2
com.apple.driver.AppleUpstreamUserClient    3.5.10
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.ApplePolicyControl    3.2.6
com.apple.driver.AppleLPC    1.6.0
com.apple.driver.AppleSMCLMU    2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleBacklight    170.2.3
com.apple.driver.AppleMCCSControl    1.0.33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.0.9f8
com.apple.driver.AppleIntelHD3000Graphics    8.0.0
com.apple.driver.AppleIntelSNBGraphicsFB    8.0.0
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleUSBTCButtons    235.4
com.apple.driver.AppleUSBTCKeyboard    235.4
com.apple.driver.AppleUSBCardReader    3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    34
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.2.0
com.apple.driver.AppleUSBHub    5.1.6
com.apple.driver.AirPort.Brcm4331    600.15.20
com.apple.driver.AppleAHCIPort    2.4.0
com.apple.driver.AppleUSBEHCI    5.1.5
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleACPIButtons    1.6
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.6
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.driver.AppleProfileTimestampAction    97
com.apple.driver.AppleProfileThreadInfoAction    97
com.apple.driver.AppleProfileRegisterStateAction    97
com.apple.driver.AppleProfileReadCounterAction    97
com.apple.driver.AppleProfileKEventAction    97
com.apple.driver.AppleProfileCallstackAction    97
com.apple.iokit.AppleProfileFamily    97
com.apple.kext.triggers    1.0
com.apple.driver.DspFuncLib    2.3.0f2
com.apple.iokit.IOAudioFamily    1.8.9fc9
com.apple.kext.OSvKernDSPLib    1.6
com.apple.iokit.IOSurface    86.0.2
com.apple.iokit.IOBluetoothFamily    4.0.9f8
com.apple.driver.AppleHDAController    2.3.0f2
com.apple.iokit.IOHDAFamily    2.3.0f2
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleSMC    3.1.3d11
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.AppleGraphicsControl    3.2.6
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.0.9f8
com.apple.iokit.IOSerialFamily    10.0.6
com.apple.iokit.IONDRVSupport    2.3.4
com.apple.iokit.IOGraphicsFamily    2.3.4
com.apple.driver.IOPlatformPluginFamily    5.2.0d16
com.apple.driver.AppleThunderboltDPInAdapter    1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.5
com.apple.driver.AppleUSBMultitouch    235.7
com.apple.iokit.IOUSBHIDDriver    5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
com.apple.iokit.IOUSBMassStorageClass    3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.driver.AppleUSBMergeNub    5.1.5
com.apple.driver.AppleUSBComposite    5.0.0
com.apple.iokit.IO80211Family    500.15
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOUSBUserClient    5.0.0
com.apple.iokit.IOAHCIFamily    2.2.0
com.apple.driver.AppleThunderboltNHI    1.6.0
com.apple.iokit.IOThunderboltFamily    2.0.3
com.apple.iokit.IOUSBFamily    5.1.6
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.8.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    344
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.6
com.apple.iokit.IOPCIFamily    2.7
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0

Similar Messages

Seems like I have created a problem a free application was offered: Adobe Revel, installed it, now mail does not want to work properly. Shut down computer. Reset Safari. To no avail issues still prevailing. Any suggestions. Computer now running slower,

Have ICloud, and mobile me and on mobile me a pinwheel continues to spin without stopping. Have turned off computer. Reset Safari. Pulled up system preferences and clicked on mobile me to see if it would clear up and to no avail as I am still typing this the pinwheel is still spinning and has been all morning. I have Lion version 10.7.4 installed over 1.5 months ago and have never had any isssues.
Any suggestions

Tq1, just checking in with you all my memail pinwhell is still spinning. I know you are all busy at work so when you have a moment, suggestions would be appreciated
Thanks
Tq1

How can I go back to 3.6. It seems like I have had minor problems since downloaded 42r (?)

I downloaded 4.0, but the icon on my desktop had the Mozilla logo and 42r (forty-two and R in lower case).
I just want to go back to 3.6 can I do that?

NEVER MIND!
I see that others have had this problem.
Some kind soul left instructions to re-download FF 3.6.16 and a link!
Thank You!
I'll try FF4 after it settles down, maybe.

IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!!

IT SEEMS LIKE MY IPOD 4GEN SCREEN IS FROZEN I RESTORED AND RE STARTED IT BUT EVERY TIME I TOUCH THE SCREEN TO UNLOCK IT OR SOMETHING IT WONT RESPOND SOMEONE HELP!! IT JUST STARTED DOING THIS A COUPLE OF DAYS AGO AND I DONT KNOW WHY ILL TRY TO SLIDE THE SLIDE BUTTON TO UNLOCK MY IPOD BUT IT WONT EVEN LET ME DO THAT ITS LIKE EVERY TIME I TOUCH THE SCREEN TO DO SOMETHING IT DOSENT RESPOND SOMEONE HELP PLEASE

Please don't shout.
Has the iPod ever been jailbroke?

TS4062 My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

Hello there, TempestBelcher.
It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_0
If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I'm trying to change my ICloud e-mail to match the one associated with the Apple ID? Can someone tell me how to do this? Seems like the phone won't accept the new one, the message states "you already have acct associated....." (a given!!) I need help !!

I'm trying to change my ICloud e-mail to match the one associated with the Apple ID? Can someone tell me how to do this? Seems like the phone won't accept the new one, the message states "you already have acct associated....." (a given!!) I need help !!

You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

Hello, why is all of my music on my iphone but only a few songs on my itunes on my laptop? it seems like its not updating on my laptop because it still says i have credit and i know i that there isnt any please help thanks

hello, why is all of my music on my iphone but only a few songs on my itunes on my laptop? it seems like its not updating on my laptop because it still says i have credit and i know i that there isnt any please help thanks

If they are iTunes purchases that you bought on your phone then have you copied them over from it to your computer's iTunes ? If that is the computer that you sync the phone to then you should be able to copy them over by connecting it and doing File > Devices > Transfer Purchases. Or (depending upon what country that you are in) you might be able to redownload them directly on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
In terms of your account's balance, have you tried logging out of your account on your computer (Store > Sign Out menu option) and then logging back in (it will change to a Store > Sign In option) and seeing if your balance changes ?

Just got a new macbook air and every time I close the cover and then reopen it later the mouse pointer freezes. I've just updated the operating system but no help Seems like it might be a software problem with mousepad. Its only 3 weeks new !

I purchased a Macbook Air on 01st October and from day 3 every time I close the cover and reopen it later the mouse pointer is frozen
I updated the operating system today but no change.
Any one else having this annoying problem. Seems like a software glitch to me.

http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

Website tool help - seems like it should be easy

I'm not exactly new, but it's been a long time since I've used Java.
I want to create a page with a list of upcoming events that is sortable by the date as well as the state it's being held in, and I want the events to have unlimited room for descriptions, something like this:
Arkansas
Happy hula dance competition! 9-14-2005, Little Rock, Arkansas.
Karaoke night. Come have a blast at Joe's! No admission fee. See
www.joes.com for details. 10-23-2005, Middle of Nowhere, Arkansas.
Missouri
Something inane, 2-24-2006, Somewhere, Missouri
It doesn't have to be exactly like that, but you get the idea. The kicker is that I don't have a database to store it in, and if there are a lot of entries, I'll go crazy trying to add them all into the code. Is there any way I can enter these things into a file and then get the website to read them?
I figured out how to do it with XML, but I can only use Java on my server, and I can't install things on it - only upload pictures and files. I was also able to figure out how to do it using a Tabular Data Control, but then only Internet Explorer users can see it, which isn't acceptable to me.
It seems like it should be a fairly simple thing to do, and I might just be looking at it the wrong way. I haven't ever really done anything hardcore in Java, and I haven't used it in years, so anything you could show me code-wise would be a big help.

Use something like HSQLDB. This way you can have all the power of a (small) database without paying your webhoster for MySQL & Co. The only requirement ist that you can write files somewher (I assume you can do that, but even if you couldn't there would be a way to solve this).

Hi i recently created a document on iwork pages via my icloud account however when i click on the document now it doesnt seem like it saved the latest version? can anyone help with this?

Hi i recently created a document on iwork pages via my icloud account however when i click on the document now it doesnt seem like it saved the latest version? can anyone help with this?

Welcome to the Apple Community.
Are you also trying to re-open it on the same device as you edited it.

Hi. I tried switching my Apple ID email address to my new email address and I don't know how to switch it for iCloud and iTunes. Please help!! It seems like Apple thinks I have two separate accounts, when I just tried to simply change it!

Hi. I tried switching my Apple ID email address to my new email address and I don't know how to switch it for iCloud and iTunes. Please help!! It seems like Apple thinks I have two separate accounts, when I just tried to simply change it!

Settings > Store > Sign Out.
Sign in with the correct ID.

Hello, I've upgraded my Ipad2 to iOS7. I'm facing two major problems. First, I can't connect to the internet(which seems like a common problem). Second, the Autocad WS app doesn't work. It keeps asking for a username/passcode combination. please help guys

Hello, I've upgraded my Ipad2 to iOS7. I'm facing two major problems. First, I can't connect to the internet(which seems like a common problem), no Wifi connectivity as well. Second, the Autocad WS app doesn't work. It keeps asking for a username/passcode combination. Please help me guys. I will be genuinely grateful.
Cheers

Does my problem has anything to do with SSL for mail settings? Cause when I tried re-adding it says something that I should try without SSL, and I did what you said and it gives me this "The IMAP server pop.mail.yahoo.com is not responding. Check your network connection and that you entered the correct information in the incoming mail server field". Ahh.. this is so annoying, Apple what are you doing to me?! Or is Yahoo doing this to me?!
Thank you for your time. Sorry it doesn`t work.

It seems like my wifes iphone is not holding its charge like it should, i just finished trying to enhance the battery life , t i just noticed this tonight, any help i would really appreciate. Thank you.

It seems like my wifes iphone is not holding its charge like it should, i just finished trying to enhance the battery life , i just noticed this tonight, any help i would really appreciate. Thank you.
Respect4LE

Read this
Charging
Battery Life

HT3702 Hi there, can somebody help me in showing me how to reset my credit card information on iTunes Store as I have the credit card and it seems like the system doesn't accept my new card.

Good day, can someone show how to update a new credit card on iTunes Store as I have changed my credit card. It seems like the system doesn't accept the new infos but when investigated with apple store staff members, they said I had a previous purchase to complete for the payment in order to update my new infos. Does Apple have authorization credit card form? So that I can authorize them to finalize the previous purchase payment with a new card.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
You may want to try gift cards as an alternative.

How to print a selection of pages from a 3000 page PDF without having to scroll two wheels! Also is there a way to set printer options for just black and white? Seems like there is a lot missing here?

I have been using this for school work as much as possible and have come across a problem. With my lack of knowledge for apple it seems as though I can't navigate myself to a easy answer. The problem hits when I am printing pages off of a large document, and I don't want to print the entire document in color but I have no way "that I can find" for a black and white print option...
----- also a larger issue, when printing I need to select 1 page or even 20 pages... The time it takes to use a scroll wheel and the fact if you try and scroll fast sometimes you click off the screen then you have to start scrolling all over again... It seems like you would beagle to input from say page 1224 to 1236.... Instead I have a scroll a wheel? Just doesn't make sense...?
Can someone please help solve this for me!

Yes, that fixed it, thanks! I had no idea they clashed like that. I ruthlessly purged all other tables of contents, and then used Layout > Table of Contents to create a new one, and it worked.
It made more sense after seeing in this thread that table of contents styles are more like presets or entities than styles.

Help! MacAir 13 occationally frozen, seems like a piece of hardware problem?

Similar Messages

Maybe you are looking for