HELP!!MacBook Pro and iPhone 5 won't sync via iCloud!
I've just purchased and set up my first Mac. I have a MacBook Pro, and use and iPhone 5. I've set up iCloud on both in the settings / system preferences to sync contacts, calenders, notes etc... but for the love of trying and following any support I can find online I just can not get any of it onto my MacBook!
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I've checked, rechecked and double checked the settings on both the iPhone and MacBook re. iCloud and they are set up correctly. I've tried backing up from the iPhone which is does (within 1 min) but still can't see any contacts on my MacBook. I've checked for and installed all software updates, and am now at the point of pulling my hair out!
Any sugestions or help will be massively appreciated!
Driving myself insane.
Is the contact and calendar data from your iPhone visible at http://www.icloud.com/ when you log in using the same AppleID used for iCloud on your phone?
Backing up to iCloud is not the same as syncing. For contacts and calendars to actually sync (not just backup) the relevant ON/OFF toggle switches need to be turned on in Settings > iCloud on your phone.
Are you logged into iCloud in the System Preferences pane on your MacBook using the same AppleID as you are logged into iCloud on your iPhone? The same ON/OFF settings also need to be turned on in there too.
What version of OS X is running on your MacBook?
Once you've check the basics (which I'm sure you already have) try these tips from Apple: http://support.apple.com/kb/TS3998
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yes… they do get IPs and since Monday they are on fixed IPs for ISP requirements. All services work fine except downloading from my ISP's Direct Connec Hub. People can download from my machine though. I guess something to do with OS X not being recognized in the dhcp client list. Interestingly windows on my bootcamp does get recognized.
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Network:
Cable Modem Arris TG722
v
Cat 5e Cable
v
Router 1 (DHCP, NAT, UPnP, Channels 6g and 157n) Netgear WNDR3300 DualBand Router
v
Cat 5e Cable (Connected to 1 of the 4 LAN ports on BOTH routers)
v
Router 2 (No DHCP, No NAT, No UPnP, Channels 11g and 149n) Netgear WNDR3300 DualBand Router
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MacBook Pro
iPhone 4S
MacBook Pro
- Mid 2010
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- OSX: 10.8.5
- Processor: 2.4 GHz Intel Core 2 Duo
- Memory: 8GB 1067MHz DDR3
iPhone 4S
- Bought about 3 months after release
- Condition: Like New
Routers
Netgear WNDR3300
Firmware up to date
Non-interfereing channels
Connected via CAT-5e
DCHP, NAT, UPnP only on one.
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This is from the log file when I try to send a message (my iCloud account replaced with xxxxxx, phone number I was texting to replaced with pppppp).
12/28/14 10:31:13.240 AM
imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:13.241 AM
imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:13.261 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:13.261 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:13.262 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=e:xxxxxx; service=iMessage; handle=+1pppppp ; unformatted=(null); country=(null); roomName='(null)'; flags=c; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 0 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484273.218647' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: YES finished: NO sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: NO Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp
Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:13.262 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=e:xxxxxx; service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=c; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 0 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484273.218647' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: YES finished: NO sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: NO Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:13.262 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:13.263 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:20.390 AM
imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:20.391 AM
imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:20.414 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:20.414 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:20.481 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=(null); service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=100005; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 1948 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484280.000000' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: NO finished: YES sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: YES Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:20.481 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=(null); service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=100005; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 1948 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484280.000000' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: NO finished: YES sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: YES Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:20.482 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:20.482 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:20.806 AM
com.apple.iCloudHelper[1018]
objc[1018]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
12/28/14 10:31:20.813 AM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
I look forward to any advice anyone can provide. Thanks.Based on information in another answer I tried the following ...
After doing what blueno suggested I did have to reboot. I then had to provide my password lots of times when I logged in. That still didn't work so I logged out of my iCloud account in Message and logged back in, repaired, and it worked!
This is what I did:
1) Open Key Chain Access ( go to Applications>Utilities)
2) Select Login at the top left side under Keychains
3) Select All Items on the lower left side under Category
4) Search for entries of IDS.
5) Highlight and delete all entries that has IDS.
6) Search for entries of FaceTime
7) Highlight and delete all entries of FaceTime
8) Search for entries of Messages (I also found entries containing Message (singular, not plural), but didn't delete these.)
9) Highlight and delete all entries of Messages
10) Reboot!
11) Log back in and when requested log back into iCloud account (I got asked for the password multiple times)
12) Log out of iCloud account in iMessage (Not sure if this is needed)
13) Log back into iCloud account in iMessage.
14) On iPhone in Settings/Messages/Text Message Forwarding turn off forwarding to my iMac.
15) Turn Text Message Forwarding back on for my iMac (re-pairs and I entered the new number)
16) Could send text messages from my iMac!!!!!
But it was short lived. One message was sent using SMS (that should have gone through using iMessage and then back to the same error message. So I am back to square one. -
I have all of my music on my dad's apple ID (on my Macbook pro and iphone). I want to start using my own apple ID (the one that my iPhone uses for everything except iTunes store) as my iTunes apple ID - how do I do this without losing my old music?
Authorize your computer with your Dad's AppleID.
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I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.
I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.
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I just downloaded iCloud on my MacBook Pro and iPhone. How do I download it to my MacBook Air from either of these devices?
Just set it up on your MacBook Air as indicated here:
http://www.apple.com/icloud/setup/mac.html
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