HELP! MacBook Pro won't turn on - loads up to the grey loading screen for a while then crashes., HELP! MacBook Pro won't turn on - loads up to the grey loading screen for a while then crashes.
Was using it fine then I rested my iPad mini on the keys and the screen went black and then came back but then froze for a little bit the audio went then after a bit it turned it self off and when I try and turn it on its loads to the grey loading screen loads for a bit then crashes - please help, I have got very important data on there that I need to access, thank you.
(PS I have booked a genius appointment for 3 days time but really need to use it before then)
No backups? Then I would, were I you, definitely order an inexpensive USB enclosure to try to rescue the files. Most companies in the US ship to the Phillipines, don't they? Where do you usually shop for computer gear? I don't know how much space/speed you really want but Seagate's 1 terabyte SSHD is an economic route to go for the 'feeling' of a SSD. I can also recommend Hitachi and Toshiba drives.
Just make certain that you get the right form factor - 2.5" x 9.5mm. You can get drives a bit thinner and a bit thicker, but I would stay close to that thickness range at any rate.
Good luck,
Clinton
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MacBook Pro (15-inch, Late 2011) It turns on for less than 60 sec thens shutsoff by itself, it won't load to recovery hd partition, won't load to mac OS and already replaced with new MLB, but the problem still persist.. able to run ASD EFI but ASD OS wont work.please help thanks in advance
Holy crap, I got it to work.
Essentially, I just waited until DiskWarrior reached Step 9 and told it to skip the step before it had a chance to freeze. It skipped successfully, moved on, rebuilt and replaced the faulty directory files.
So far the computer is booting like normal, I can log in, and I'm currently copying all of the data to an external as I type this.
I still have no idea why the computer wouldn't mount or boot to any drive, but I guess I'll deal with that later. -
I have got a 13 inch MacBook Pro and it got stuck in a loop so I switched it off by holding the power button down and now when I switch it on the apple logo appears then I get a blank slot at the bottom of the screen then the circle appears and rotates and then it switches off again, I have tried starting it again with the system disc that came with it when it was new but it makes no difference. Is there a sequence that I can use to force it to start.
Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
Take it to whoever replaced the screen and see if they can help you.
iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked. -
I updated my Macbook Pro last week to Lion. I went to go import pictures from a memory card to my iPhoto, but only a portion of them loaded before my iPhoto froze and I had to Force Quit it. Now iPhoto won't even open... Help!
Please! I need an answer fast!!!!Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
Tried charging my 2009 MacBook Pro but the green light won't turn on and now my computer won't turn on (it was working right before I attempted to charge it!) what do I do????? Even tried using another charger I had for it and nothing. No green light. Computer turn on. Now what??? Help!
QUOTE: "No green light. Computer turn on."
What? so were you able to turn on the computer with the new plug? does it give you any other light? amber/orange light? -
Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
Thanks for your assistance.If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. -
When turning on Macbook pro laptop I receive a blank screen for a few seconds, then a folder with a ? is displayed and remains as if the computer is now Frozen. Mac book Pro leopard operating system. What can I do to get past the freeze?
Could the disk have failed?
Can you hear it?
Boot from the install DVD and see what Disk Utility says. -
I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
My iPod has a glitch in the App Store. When I go to the App Store and click on updates then click on purchased it won't load up my purchased apps it says it is loading then it flashes black and goes to my home screen. How can I fix it??
Have you udated to iOS 6.0.1?
Otherwise
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have a MacBook Pro 2011. I allowed updates to install for iTunes software and Microsoft office (I think). After rebooting, computer wouldn't progress past grey apple screen with loading circle. No progression bar ever appeared. It just sits and spins. I tried rebooting with Command + Option + R + P and hearing the chime twice....this did not work.
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it. What do I do???? Help! I don't want to lose my files and it doesnt appear that I've used Time Machine Back Up.macbookpro2011ISU wrote:
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it.
I you upgraded to OS X 10.8, then use RecoveryHD by holding Command R at boot time (no option) and reinstall OS X over itself that way so your installing Mountain Lion.
Also Disk Uility can be used to Repair the Macintosh HD parttion.
Also you can use that RecoveryHD to format and install OS X onto a external drive, then option/alt key boot from it and access your files on the non-booting internal drive before erasing, reformatting and reinstalling OS X fresh.
Create a data recovery/undelete external boot drive
Most commonly used backup methods
..Step by Step to fix your Mac -
HELP! Safari keeps crashing on Macbook pro!
So, i have a late 2011 Macbook Pro 13 inch and i recently updated to Mavericks version 10.9.3 and Safari version 7.0.4. The problem is, every single time i try to open safari, it always crashes befroe it even opens, and it pops up with "safari has quit unexpectedly". I then havr to restart my computer for it to open again, PLEASE HELP!
Many thanks, JieLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I have a problem while typing in my MacBook pro. it is showing different characters when i type. for example: qw`e§r]t[y= this is how when we type "qwerty|" can anyone help me pls?
You could just try changing your Input Sources under System Preferences>Language & Text:
But I kind of doubt that's going to work. It may be a hardware problem or a system problem. If you take it into Apple they might be able to determine which and might advise a reinstallation of System software. I would take it to an Apple Store or an AASP but, first, make sure that you have a backup just in case they suggest a clean install of the system.
Good luck,
Clinton -
My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!
Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
Call Apple Care and see if your device is still under warranty to get it replace -
I have my itunes stored on my external hard drive of my IMac.
I have started to put my Digital Copies to my IMac with external hard drive, then on my MacBook Pro I can see the movies, but if I close out my IMac, I can't access my movies on my laptop???
Can anyone help me out here? Thanks.I have my itunes stored on my external hard drive of my IMac.
I have started to put my Digital Copies to my IMac with external hard drive, then on my MacBook Pro I can see the movies, but if I close out my IMac, I can't access my movies on my laptop???
Can anyone help me out here? Thanks. -
Safari 5.0.6 repeatedly crashes. MacBook Pro 10.5.8 I've emptied cache and reset to no avail. I've tried solutions found in other threads but the more advanced don't seem to apply to me. Help, please.
Not sure what other tests they could run for me. I've pretty much run all the tests I can using Drive Genius and Tech Tool Pro 5. Is there anything they use that I don't know about??
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I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!
Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
Good luck & happy computing!
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