HELP - mail error [SYS/PERM]
iMac Intel, Mac OS 10.8.4, email POP home user account, only one user.
Shortly after upgrading to Mac OS 10.8.4 (from 10.6.8) this problem started.
I can send email but cannot receive them, I got error [SYS/PERM].
I cannot find anything like that on the WEB but for server.
All the account setting are OK (unchanged), I can access my email on the WEB connection with the same user name and password. My provider say that their system is not the problem (after checking all the setting with them).
What have been done:
Repair permission.
Check if the mail folder and the login.keychain was read/write for the user.
Repair disk from an external drive.
Zap PRAM
Delete the mail account and recreate it.
Removing the mail folder, creating a new empty one, and recreating the setting.
MORE:
Starting up from an external hard drive, clean system, creating a new mail account with the same setting.
ALWAYS the same error [SYS/PERM]
Somebody have a clue
Thank for your answer Linc
This is what I got from Mail and also from Outlook 2011
The screen shot is from Outlook, the text is from Mail - I put the error in bold at the end of the text.
Mail:
INITIATING CONNECTION Sep 20 07:05:32.299 -- host:pop.videotron.ca -- port:110 -- socket:0x0 -- thread:0x7f8bac9984f0
INITIATING CONNECTION Sep 20 07:05:32.299 -- host:relais.videotron.ca -- port:25 -- socket:0x0 -- thread:0x7f8baac20660
CONNECTED Sep 20 07:05:32.606 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
CONNECTED Sep 20 07:05:32.609 [kCFStreamSocketSecurityLevelNone] -- host:relais.videotron.ca -- port:25 -- socket:0x7f8bac9da0a0 -- thread:0x7f8baac20660
READ Sep 20 07:05:32.622 [kCFStreamSocketSecurityLevelNone] -- host:relais.videotron.ca -- port:25 -- socket:0x7f8bac9da0a0 -- thread:0x7f8baac20660
220 relais.videotron.ca -- Server ESMTP (Videotron Ltee)
WROTE Sep 20 07:05:32.634 [kCFStreamSocketSecurityLevelNone] -- host:relais.videotron.ca -- port:25 -- socket:0x7f8bac9da0a0 -- thread:0x7f8baac20660
EHLO [192.168.0.170]
READ Sep 20 07:05:32.639 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
+OK Messaging Multiplexor (Oracle Communications Messaging Server 7.4-27.01 (built Aug 30 2012))
READ Sep 20 07:05:32.642 [kCFStreamSocketSecurityLevelNone] -- host:relais.videotron.ca -- port:25 -- socket:0x7f8bac9da0a0 -- thread:0x7f8baac20660
250-relais.videotron.ca
250-8BITMIME
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP BB6C6465D1127719EFC60828060F63B6
250-ETRN
250-NO-SOLICITING
250 SIZE 35840000
WROTE Sep 20 07:05:32.653 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
CAPA
WROTE Sep 20 07:05:32.656 [kCFStreamSocketSecurityLevelNone] -- host:relais.videotron.ca -- port:25 -- socket:0x7f8bac9da0a0 -- thread:0x7f8baac20660
EHLO [192.168.0.170]
READ Sep 20 07:05:32.685 [kCFStreamSocketSecurityLevelNone] -- host:relais.videotron.ca -- port:25 -- socket:0x7f8bac9da0a0 -- thread:0x7f8baac20660
250-relais.videotron.ca
250-8BITMIME
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP BB6C6465D1127719EFC60828060F63B6
250-ETRN
250-NO-SOLICITING
250 SIZE 35840000
READ Sep 20 07:05:32.697 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
+OK list follows
TOP
PIPELINING
UIDL
RESP-CODES
AUTH-RESP-CODE
USER
SASL PLAIN
IMPLEMENTATION MMP-7.4p27.01 Aug 30 2012
WROTE Sep 20 07:05:32.702 [kCFStreamSocketSecurityLevelNone] -- host:relais.videotron.ca -- port:25 -- socket:0x7f8bac9da0a0 -- thread:0x7f8baac20660
QUIT
WROTE Sep 20 07:05:32.705 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
AUTH PLAIN
READ Sep 20 07:05:32.738 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
+
WROTE Sep 20 07:05:32.753 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
READ Sep 20 07:05:47.819 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
-ERR [SYS/PERM] Internal authentication error
WROTE Sep 20 07:05:47.824 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
USER xxxxxxxxxxx
READ Sep 20 07:05:47.877 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
+OK password required for user xxxxxxxxxx
WROTE Sep 20 07:05:47.882 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
PASS ******
READ Sep 20 07:06:04.951 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
WROTE Sep 20 07:06:04.955 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
QUIT
READ Sep 20 07:06:04.987 [kCFStreamSocketSecurityLevelNone] -- host:pop.videotron.ca -- port:110 -- socket:0x7f8bacbbc000 -- thread:0x7f8bac9984f0
+OK goodbye
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<Trace level="1" type="T">----
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<Trace level="1" type="T">client = 002</Trace>
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<Trace level="1" type="T">user = PIAFUSER</Trace>
<Trace level="1" type="Timestamp">2006-09-14T09:48:04Z CET</Trace>
<Trace level="1" type="T">----
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<Trace level="1" type="B" name="CL_XMS_MAIN-LOOKUP_INTERNAL_PL_ID" />
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- <Trace level="1" type="B" name="PLSRV_OUTBOUND_BINDING">
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- <Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL">
<Trace level="1" type="B" name="CL_XMS_PLSRV_OUTBINDING-ENTER_PLSRV" />
</Trace>
</Trace>
</Trace>
<Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
- <Trace level="1" type="B" name="PLSRV_CALL_ADAPTER">
<Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV" />
- <!-- ************************************
-->
<Trace level="1" type="B" name="CL_XMS_MAIN-CALL_PLSRV_LOCAL" />
- <!-- ************************************
-->
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<Trace level="1" type="B" name="CL_XMS_PLSRV_CALL_XMB-CALL_XMS_HTTP" />
</Trace>
</Trace>
</Trace>
</Trace>
<Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_LOG_TO_PERSIST" />
</Trace>
<Trace level="1" type="T">----
</Trace>
<Trace level="1" type="T">Async processing completed OK.</Trace>
<Trace level="1" type="T">system-ID = XIL</Trace>
<Trace level="1" type="T">client = 002</Trace>
<Trace level="1" type="T">language = E</Trace>
<Trace level="1" type="T">user = PIAFUSER</Trace>
<Trace level="1" type="Timestamp">2006-09-14T09:48:05Z CET</Trace>
<Trace level="1" type="T">----
</Trace>
<Trace level="1" type="B" name="CL_XMS_MAIN-WRITE_MESSAGE_TO_PERSIST" />
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-->
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[PS] C:\Windows\system32>Get-ADPermission "Client Frontend CAS" -User "authenticated users" | ft User, ExtendedRights
User ExtendedRights
NT AUTHORITY\Authenticated Users {ms-Exch-SMTP-Accept-Any-Recipient}
NT AUTHORITY\Authenticated Users {ms-Exch-Accept-Headers-Routing}
NT AUTHORITY\Authenticated Users {ms-Exch-Bypass-Anti-Spam}
NT AUTHORITY\Authenticated Users {ms-Exch-SMTP-Submit}
NT AUTHORITY\Authenticated Users {ms-Exch-SMTP-Accept-Authoritative-Domain-Sender}
and evidence of the log when windows mail send a message
2014-07-15T13:52:18.456Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,39,*.*.*.*:587,*.*.*.*:35136,*,mydomain/postmaster33,authenticated
2014-07-15T13:52:18.565Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,40,*.*.*.*:587,*.*.*.*:35136,*,,Proxy session was successfully set up. Session mydomain/postmaster33 will now be proxied
2014-07-15T13:52:18.565Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,41,*.*.*.*:587,*.*.*.*:35136,>,235 2.7.0 Authentication successful,
2014-07-15T13:52:18.931Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,42,*.*.*.*:587*.*.*.*:335136,-,,Remote(SocketError) -
Hi there,
We are getting error messages in SOST and some of the emails are not going out. The error messages is "Cannot process message, no route from USERNAME to SID:500:USERNAME". This client on that SID is used for CUA purposes and the connection is present in SM59 and there is no authorization and connection problem as I tested it there.
Dont know how to resolve this issue. Any hints. The communication method is set to remote mail in SU01 and in SCOT I can see the errors under RML.
Any ideas how to resolve it.
ThanksThanks everybody for the responses. I think I have to explain it more in detail here. In SRM we are using procurement. All the emails go out find to all suppliers. On one day we noticed failures just for one person and it gets repeated whenever the SMTP job runs. That user is set to RML in SU01 that is remote mail. The error messages in SOST is that same as I stated in my problem for the first time. I deleted all of them and its still keeps on throwing the cannot send email message whenever the SMTP job runs. The strange thing is that whenever I delete the message the same number of message appears with the status of waiting. I left it there for a day and then deleted all of them and then it vanished. I dont know how this thing works but the problem is resolved. All the settings/configuration mentioned by you guys are done correctly and I verified it.
At this point I like to understand how remote mail is different from email in SU01. Why the same number of messages keep on coming up as soon as I deleted the failed message in SOST.
Thanks again everybody for all your help.
Shafquat
Re: Remote Mail Error
Posted: Jun 1, 2009 9:40 AM in response to: Shafquat Khan Reply
1) Have u actiaved parameter icm/plugin_<*> in instance profile
2) Set Default domain
3) Schedluled send Job
4) Activated SMTP in SMICM
Anindya Bose
Posts: 10
Registered: 6/1/09
Forum Points: 0
Solved problem (10)
Very helpful answer (6)
Helpful answer (2)
Re: Remote Mail Error
Posted: Jun 1, 2009 11:18 AM in response to: Anish John Reply
1. Can you please check wheather SAPCOnnect ( TCode SICF) is activated for your system.
2. Check Code page in SCOT and the name of the mail host.
3. Go to TCode SCOT, Check "Internet" in "Supported address type" click on "Set" and in the "Address Area" put "*"
4. Please also check whether the connection between your SAP server and the mail host( SMTP host) working.
5. Check whether SAPConnect job has been scheduled
If you are still gettting problem please paste Log from SOST.
Prasanna K
Posts: 37
Registered: 12/1/08
Forum Points: 20
Solved problem (10)
Very helpful answer (6)
Helpful answer (2)
Re: Remote Mail Error
Posted: Jun 1, 2009 3:24 PM in response to: Anindya Bose Reply
Hi,
Does the user has a email id mentioned in su01.
Thanks,Prasanna
Edited by: Prasanna K on Jun 1, 2009 3:29 PM -
'cannot get mail' error message
Getting 'cannot get mail' error message for my hotmail on iphone and ipad, tried resetting account and passwords, not helping...any ideas??
My email started working -- on its own -- at 7 PM. That means that from 4 AM until 7 PM, I received no email.
However, I knew I missed some messages. It's now the NEXT MORNING and those missed messages still have NOT arrived. I has hoping they were in a queue or something and would still be arriving.
This is HORRIBLE. Gosh only knows what I missed beyond the few that a couple friends told me about.
If this happens one more time, I'll leave icloud.com's email. This is COMPLETELY UNACCEPTABLE. In all the years of having had MobileMe prior to iCloud email, nothing like this ever happened.
SHAME ON APPLE. -
Can anyone explain why, on both my iPhone and now my new iPad2, I periodically get these bizarre mail error messages telling me that the device is unable to get my mail (usually from my "other" mail account but sometimes from my Gmail account) and that I need to check my settings. I haven't changed any of the settings in any of my several accounts and if I ignore the error message the next time or two the device goes to check mail it can get it perfectly fine without my having to do anything at all with the mail settings. sometimes I reboot the device. I seem to recall there being at least a few threads about this here and that it was some sort of known bug, but with this new interface that Apple has set up I cannot figure out how to actually search for the thread. I can't say I'm in love with this new interface.
Thoughts, anyone? Thanks in advance for your help.I opened a ticket with Yahoo, a day later they came back and advised that they made some changes to my account, but it still does not work.
There is something strange about how Apple and Yahoo communicates, I think there is some exchange in the middle that is causing the problems. The reason for me saying this is the error I got periodically stating that "Cannot Get Mail, The user name or password for imap.apple.mail.yahoo.com is incorrect". Why imap.APPLE.mail.yahoo.com ???
I did however setup a "Other" mail type account using the POP and SMTP settings from Yahoo and it works like a charm now, no more problems and I can now even use a different reply to e-mail address. Only issue might be that you no longer have the Yahoo side custom mail folders on the iPhone, but this is no big deal for me.
For the incoming server I used pop.mail.yahoo.com with my Yahoo username and password (username without @yahoo.com)
For outgoing, SMTP, Hostname I used smtp.mail.yahoo.com with my Yahoo username and password (username without @yahoo.com), SSL = ON, authentication = Password and server port 465
Under advanced settings for outgoing mail server, Use SSL = ON , authentication = Password and server port 995.
I am not claiming that I understand all of the above, but it works. Hopefully this may point you in the right direction. -
Apple programs, Help, Mail, iTunes, Safari, Quicktime will not launch.
Recently we downloaded some upgrades from Apple and now Help, Mail, iTunes, Safari and Quicktime will not launch. The icon dances on the dock, and the operating system records the program as having opened, but the program does not come up and the icon menu on the dock still displays open rather than quit. I have tried re-installing the programs to no avail.
"Repair disk was unable to repair these"
Any one of the following may fix the directory damage:
DiskWarrior
Highly recommended for *directory damage* repairs.
TechTool Pro
Multi-functional utility.
Drive Genius Multi-functional utility.
You will need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.
You must use the versions that are compatible w/your OS system & keep the utilities updated to avoid damaging/harming/trashing your system. -
Hi,
I am doing file to mail scenario. I got an error
"failed to send mail: java.io.IOException: invalid content type for SOAP:
TEXT/HTML"..
How to solve.
regards,
Ansar.Hi Bhavesh,
I done like that but still it is coming...
This is the process of Communication channel
2006-12-29 11:42:46 Success Mail: Receiver adapter entered with qos ExactlyOnce
2006-12-29 11:42:46 Success Mail: calling the adpter for processing
2006-12-29 11:42:46 Success Mail: call failed
2006-12-29 11:42:46 Success Mail: sending a delivery error ack ...
2006-12-29 11:42:46 Success Mail: sent a delivery error ack
2006-12-29 11:42:46 Error Mail: error occured: java.io.IOException: invalid content type for SOAP: TEXT/HTML
2006-12-29 11:42:46 Error Exception caught by adapter framework: Failed to call the endpoint
2006-12-29 11:42:46 Error Delivery of the message to the application using connection AFW failed, due to: Failed to call the endpoint.
2006-12-29 11:42:46 Success The message status set to WAIT.
2006-12-29 11:42:46 Success The asynchronous message was successfully scheduled to be delivered at Fri Dec 29 11:47:46 GMT+05:30 2006.
regards,
Ansar. -
help with error 16820 with trying to update acrobat
Please refer to following links, might be helpful.
http://answers.acrobatusers.com/While-updating-acrobat-error-code-showd-16820-solve-q7115. aspx
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/acrobat-co m-will-not-update-getting-error-16820/7bbbef64-df3e-4fbd-b552-fc1c7a5983c3?msgId=dcf838d8- a198-4a3a-b034-94a07c2e8648
If this doesn't work, we need more information here. -
RoboHelp Server 7 Help System Errors
Whenever I publish my RH 7 Help project to server, I check
the RoboHelp Server Web Administrator for errors. I always get Help
System Error "Requested file cannot be found" for a file called
bsscfp.txt. To my knowledge, this is a control file generated
during the publishing process. If this is the case why is an error
being generated for a file I have no control over? Also, I find the
Troubleshooting section of RoboHelp Server Web Administrator to be
rather useless in correcting issues. Is there any reference
documentation that explains some of the cryptic error messages that
appear in the Server Web Administrator screen?Hi, ouque and welcome to the forum.
Just to clarify your setup. When you say "Project pane" are
you referring to the Configuration Manager on the server itself.
Or, are you referring to something you are seeing from the RoboHelp
authoring client app's Server Administration pane?
If you have access to the actual server desktop and view the
Configuration Manager, sometimes on a new installation, you can do
a "refresh" and the project will show up.
A few more questions:
Have you tried accessing the website and does the project
come up in the web browser?
On what kind of web server did you install RHS7? Windows
2003, etc.?
Is Microsoft Indexing Services turned on?
Apparently you were able to successfully publish your project
to the server so there is "communication" between your desktop and
the server I gather.
A few more details and we'll try to help.
Thanx,
john -
Hi ,
I was getting the workflow mailer error from R12. I tried to start,but failed......after that I got a confirmation from my client that somebody changed a table, then I checked again and found Workflow mailer working fine....I didnt get what happened on this...
friends, If you have any idea on this, please sharePl post details of OS, database and EBS versions. Has this mailer worked before ? If so, what changes has been made recently ? Pl also see these MOS Docs
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer (Doc ID 463354.1)
Unable To Start Workflow Notification Mailer (Doc ID 418329.1)
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues (Doc ID 753845.1)
Workflow Mailer Will Not Start Stays In Starting Status (Doc ID 837893.1)
Unable To Connect To The Mail Account. Check The Host, User Name And Password (Doc ID 1123684.1)
HTH
Srini
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