Help.Malfunction on application updates...I think I broke my phone

Hello I was re-installing the blackberry desktop manager and then I click on the updates when the installation was finish, so it started to update when I noticed that it was erasing something (I thought it was erasing the things that I put on my phone), so I clicked on cancel..It continued and did not stop right away.Then I got an error message. Now my phone will not turn on. I took the battery out and put it back in and I'm getting this small circle image with a line going through it (like a restriction sign with a box in it that has a circle, square and triangle and the numbers 507 to the bottom). Is there anyway that I can fix this? Please help me I just got this phone earlier this year.

Hi and welcome to the forums!
Your Blackberry needs to have the operating system restored. Once restored you can use your latest backup to restore settings and data. The attached links will step you through the procedure
Please tell us what model Blackberry you own, what device OS and what version of desktop manager you were using. We can help you download any software and user manuals you may need. We can then move this thread to the proper forum for the best advice.
Thanks,
Bifocals
 KB02792  
Error message "507" appears on the BlackBerry smartphone while upgrading BlackBerry Device Software
KB11320 
How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager for Windows
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