HELP ME!! and my ipod touch error 1611 its

i tried to restore my ipod touch cause itunes would not recognize it no matter what i did and when i plugged it in to my laptop it opens with autoplay,so i tried everything i disabled it in autoplay,when i tried to restore my itouch halfway trough a window pops up and says new hardware found that's saying it a digital camera and i have to look for the driver software,and since my ipod is not a digital still camera it ends up saying restoring youre ipod was unsuccessful error 1611 What should i do....o and i tried unistaling itunes and quick time already and reinstaling them but nothing so my ipod is basicly stuck at screen the one with the itunes logo and usb cable.btw my ipod is brand new i got it yesterday

Hi,
Have you ever used the iPod touch with iTunes on this computer?
Try the general tips in this article: http://support.apple.com/kb/TS1275
If the issue persists, the iPod may need service. This web page: https://selfsolve.apple.com/GetWarranty.do will provide the available service options.
-Jason

Similar Messages

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    Wow, and to think I was alone in this! I think this must be a glitch in the Itouch or something, because NO ONE seems to have an answer. I am having the exact same problem as all of you. SOMEONE - PLEASE HELP US!!!!!!

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    Hi,
    Try the general tips in this article: http://support.apple.com/kb/TS1275.
    Error 23, 28, 29, 1011, 1012, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected to a known-good computer and network to isolate this issue to the device. If the IMEI or MAC address is missing or is a default value, this can also confirm a hardware issue.
    From the article linked above.
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