Help me apple team

my iphone 5s  icloud  lock how remove this lock any body help me

If you know the Apple ID and password then enter it to unlock the phone. But if you do not know the Apple ID and password that the phone is locked to take the phone back to where you bought it and get a refund. There is no way anyone other than the original owner can unlock the phone or remove it from their iCloud account.

Similar Messages

  • I bought my iPhone5 4 months ago and now the camera is not working, it only displays black in the screen. I've tried reset, restore for how many times but still the problem is not being resolve. Any help from you Apple team?

    I bought my iPhone5 4 months ago and now the camera is not working, it only displays black in the screen. I've tried reset, restore for how many times but still the problem is not being resolve. Any help from you Apple team?

    There is no Apple here, this is a user to user forum.  When you said you restored, then you restore as NEW?
    If you restored as New and still the problem persiist, then it time to take a trip to the Apple store.

  • Hi apple team :

    hi apple team , my iphone 5 is unlocked because i froget my icloud password help me

    Nobody on these boards can resolve this issue for you. You need to use the contact information in the article I linked to, or if there isn’t any for your country, click here.
    (122076)

  • Hi apple team.. Am really disappointed by the performance of iOS7.. First of all the UI is soo cartoonish as a high school students have designed it..

    Hi apple team.. Am really disappointed by the performance of iOS7.. First of all the UI is soo cartoonish as a high school students have designed it.. Secondly after upgrading my phone started to lag badly.. All my frnds r facing same problm.. Plz release a fix for this or let me knw how to downgrade to iOS6 i was very happy with that.. Even while typing this msg the keyboard is lagging badly.. Plz help..

    Sorry, Apple has no approved method to downgrade the version of iOS on your iDevice. You can voice your displeasure with the iOS by leaving feedback at the appropriate subsection from the link below.
    http://www.apple.com/feedback/

  • My new macbook pro is giving me hardtime. even apple team is not being to solve it. they replace the motherboard first it didn't work. second time they formatted the computer and that also didn't work. every time my mac showing different problems.

    my new macbook pro is giving me hardtime. even apple team is not being to solve it. they replace the motherboard first it didn't work. second time they formatted the computer and that also didn't work. every time my mac showing different problems.
    At first my computer had issues. Once it go to sleep it will not back again. I dropped my laptop at apple store to fix it. After 10  days they returned my laptop saying they were no able to fix the problem so they replaced motherboard aiming if that might help. Acttually that didn't help.I had same issue again. I visited apple store again. This time they said they could fix, if I will allow them to format the harddrive. I said ok. They formatted it. It was working fine for few daysAfter few days compter is taking.even more than 15 min to shutdown. Now computer has another problem. It is being hang frequently like every 20'to.30 min.
    I don't know what to do? I still have one month left on first year warranty. I have requested couple times to apple associates either to fix or replace or refund. They are showing me rude behavior. They are not understanding my situation. I am a student. I need to do lot of home work. Since last three month my mac book and apple associates giving me hard time. Any suggestions are welcome.

    Contact Apple Customer Care - not Apple Care - Customer Support. Have your receipts handy and/or case numbers. Be patient, be calm, and tell your story just as you have here. I get the sense you are not in the US and don't have access to an Apple Store but are going to an independent shop. This makes using Customer Support all the more important. If phoning isn't viable, use registered mail.
    Since time is running short, be prepared to purchase AppleCare to exennd your warranty 2 more years. Yes, you shouldn't have to do this, but it gives you added protection and more opportunities over the next 2 years to claim a replacement computer if you don't get one immediately. After dealing with a similar unhappy situation with a Mac in the late 1990s I finally got a replacement computer and reimbursed for the AppleCare policy.

  • HT5622 pls apple team, i want to register for apple id on my iphone 4 any number i enter from my credit card , the system tells me that it is wrong.

    pls apple team, i want to register for apple id on my iphone 4 any number i enter from my credit card , the system tells me that it is wrong.

    Thanx very much Amishcake , your link was very helpful. i followed the steps and when i got to the part where you enter card details on my iphone , i discovered that the last two options  after amex that is 4. discover 5. None , are not part on the options i get on my iphone so i dont get to choose the none option. Am really worried.

  • Dear, Apple Teams, when i try to update my Iphone5 it keep saying your softwear is up to date, but still in the old version and how do i up date to the  version 7 ?

    Dear Apple Teams
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    can some one help me about broblems ?.
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    Did you change the ID in Settings>iTunes & App Stores>Apple ID? Tap the old ID and sign out and then sign in with the new one. If not running iOS 6 it will be Settings>Stores>Apple ID.

  • How do I reset my security questions? I tried in vain seeking help from Apple support, following its directions in "Managing My Apple ID"

    How do I reset my security questions? Following the "Managing My Apple ID" directions did not help!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT1349 How do you get help from apple if you don't know where to find the serial number of my "product."  I don't know if they mean my itunes program, my iphone, my computer, which one, the number on the computer (is there one), or something in Windows or

    How are you supposed to get help from Apple if you don't know what your serial number is?  They say to input the serial number of the "product" that you are asking about.  Since my problem is how to deauthorize/authorize computers, and they are saying I have more than 5 (which I have never owned more than 5 computers in my life), I can't imagine what serial number they mean.  Does it mean your desktop computer?  If so, which one?  Do they mean your device?  LIke your iPhone, iPod or whatever?  Do they mean the software ON one of your computers and/or devices?  If so, which program, and on which computer/device?
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not.  I only know of 2 computers that have iTunes on them, so how can there be 5?  We also have 2 iPhones and 2 iPods in this family, but one of the iPhones has his own apple id.  He may have been using mine, since his computer died.  I read that those don't count as "computers" to the 5.  Do they, then?
    Help!  I can't contact apple because I have no idea what they mean about serial number.  I doubt they would help me anyway.  In order to get the serial number off my desktop computer (that has iTunes on it already), I will have to move furniture, so I don't want to if that's not it.  Is there some way to find the serial number in the software, either on my desktop or my iPhone?

    sunshinecowgill wrote:
    We have three operational computers, one does not have iTunes on it.  Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers.  See what I mean?  I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not. 
    You could have more 5 computers authorized if you ever, for example, reformatted a hard drive or replaced a hard drive without deauthorizing the computer first. Apple's system would see that as a different computer, even though you don't. There's nothing to be afraid of in deauthorizing everything and the reauthorizing what you actually have. You won't lose any data. Mistimp is correct, they can't tell you which computers are authorized.

  • Hi Apple Team, my iphone can't share files with my macbook pro. But other devices can share bluetooth files with my mac book pro. Please, kindly open up bluetooth to accept all connections from all devices. Now it becoming difficult for me to share.

    Hi Apple Team, my iphone can't share bluetooth files with my macbook pro. But other devices can share bluetooth files with my mac book pro. Please, kindly open up bluetooth to accept all connections from all devices. Now it difficult for me to share bluetooth files from my mac bookpro to my iphone, unless i attached it through email.
    We need it to be acceptable to all devices.
    Thank you!

    You can tell Apple directly at the link below.
    http://www.apple.com/feedback/iphone.html

  • Hi Apple Team, I would like to change the iCloud account on my iPhone, however it says I must 'delete the account' before doing so? Does this mean that I delete the entire existing account, or just delete it from my phone specifically?

    Hi Apple Team, I would like to change the iCloud account on my iPhone, however it says I must 'delete the account' before doing so? Does this mean that I delete the entire existing account, or just delete it from my phone specifically?

    From the iPhone only.

  • Hi Apple Team, Just wondering when'll be iPhone 6 lunching? Thanks

    Hi Apple Team, can I know when will be the iPhone 6 lunching? Thanks

    "In addition, this is a user-to-user forum. You aren't addressing Apple, just fellow users.

  • I am really upset because I have a subscription to Readers Digest on my iPad and can't access my issues.  It asks me for a password and ID I don't have and I can't figure out how to get help from apple or readers digest.

    Need help and Apple or Reader's Digest are no help

    There is a customer service 800 number on here that may be of some help for you (I hope)
    EDIT. I had a link that was working and now it will not work. OK - this is really ticking me off now. Here is a C&P.
    1.
    Where can I download the Reader's Digest magazine app?
    You can download the app from the Apple App Store : click to RD page in iTunes
    2.
    How much does the app cost?
    It is free to download the app and there’s a gratis previous issue you can sample. Once you’ve downloaded the app, you can buy individual issues ofReader’s Digest for $3.99 each - the same price you’d pay for the print magazine at a newsstand.
    3.
    Can I buy a subscription to Reader’s Digest magazine on the iPad?
    Yes. You can get a month-to-month subscription for $1.99 per issue, or you can get a yearly subscription for $14.99.
    4.
    I already subscribe to the print version of Reader’s Digest. Can I get the digital issues as part of my subscription?
    Yes, for a limited time, U.S. print subscribers can access iPad editions for free. That includes all the additional videos, slide shows, additional articles and cartoons - a terrific value! Just tap the red button at the top right of the screen and follow the instructions. You’ll need the mailing label from a recent issue to enter your subscriber information. Once registered, your email address and ZIP code will serve as your log in username and password.
    5.
    Where on the mailing label can I find my subscription account number?
    As indicated in the image below, the account number is on the second line from the top of your mailing label. It has 10 digits.
    6.
    I entered my account number and ZIP code, but nothing is happening. What should I do?
    Call our toll-free Customer Service number: 877-342-4775.
    7.
    Is access to the iPad app included for international subscribers?
    We’re sorry, but access is available only to subscribers in the United States at this time.
    8.
    I’m not seeing a subscription option in my in-app Store  - what gives?
    You need to update your app in order to subscribe.
    9.
    What content is included in the app?
    Everything that is in the print magazine is also in the app. Plus, bonus photos, articles, videos, cartoons and animation, graphics, and various interactive features.
    10.
    What devices can the app be used with?
    It is available only for the iPad at this time.
    11.
    Will new issues be delivered to the app automatically?
    Not automatically, but you will receive a notification when each new issue becomes available. If you have subscribed to the app you can download it immediately. If not, you can choose to purchase and download the individual issue.
    12.
    Will the issues I purchase expire?
    No. Once you purchase an issue, you will have access to it for as long as you keep the app.
    13.
    About how much memory does one issue take up?
    An average issue will take up between 300 and 500 megabytes. With a good WiFi connection, it should take only a few minutes to download.
    14.
    If I delete an issue, can I download it again for free later?
    Yes. Simply touch the home icon in the upper left corner of your app to go to see all available issues. Tap the “archive” button next to an issue to remove it from your iPad and free up disc space. You can re-download it for free at any time.
    15.
    How do I cancel my subscription?
    Your subscription will renew automatically each month (for monthly subscribers) or each year (for annual subscribers) unless you take action to cancel it. To do so, open the "Settings" app on your iPad and select “Store.” Tap on your Apple ID and select “View Apple ID.” Once your account information appears, scroll down to "Manage App Subscriptions." Here you can turn your subscriptions off and on.
    16.
    Can I share the digital issue with friends?
    No. There are currently no share features available.
    Message was edited by: Demo

  • I had to restore all the files on my pc using carbonite.  I reinstalled iTunes and was able to find my music with the help of Apple support.  How do I find my podcasts?

    I had to restore all the files on my pc using carbonite.  I reinstalled iTunes and was able to find my music with the help of Apple support.  How do I find my podcasts?

    This helped, I restored them, but when I go to iTunes they are not there.    Is there another step?

  • "Always Open with" check box forces you to use quicktime player, can't change it to VLC. Any help or Apple is really trying to take over???

    When I Open an .avi movie with VLC and check the box "always open with", a dialog shows up saying that I can't change the item "...avi" to always open with the selected application. The item is either locked or damaged, or in a folder you don't have permission to modify (error code - 54)
    So in summary I can't use VLC to always open .avi files. The file is in a folder that I created in my desktop with all permissions and working perfect (not damaged) I am the admin and owner of the Laptop and file.
    The same happens when I check the box for .mov or .mp4 files but with them I don't even get the dialog box with the massage, it just opens directly with vlc and when you think it went through, I double click to open the file and it opens with quicktime. No matter how many times I check the box "Always open with" It will always open with quicktime.
    On my other laptop, an old Sony Vaio with Windows 7 I never had this kind of stress. Why does this kind of thing only happens with Apple?
    Can anyone help?

    Apple-is-**** wrote:
    can I delete this discussion?
    no.

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