HELP ME ASAP THANKS
Hey, im Destiny. I have the Iphone 5c Blue and I cant seem to get it to connected to Itunes on my computer. Please help me. Thanks.
Hello Destiny,
I understand that your iPhone 5c is not recognized by iTunes when connected. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.
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Thanks for using Apple Support Communities.
After reviewing your post, the iPod is not recognized in iTunes. A frustrating situation to be sure. You haven't mentioned what OS the computer you are using uses. You can choose what article to use either OS X or Windows from this quoted section.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
If you have an iPod touch:
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For Mac OS X: See iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
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Problem description:
gray screen at startup and crashes
EtreCheck version: 2.1.1 (104)
Report generated 6 de dezembro de 2014 13:29:43 BRST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:31:56
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (698,64 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.81 GB (378.70 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.babylon.activation.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.skype.c2c_service.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
FaceboxPro Aplicativo (/Applications/FaceboxPro.app)
Safari Aplicativo (/Applications/Safari.app)
Octoshape Aplicativo (/Users/[redacted]/Library/Octoshape/Octoshape.app)
uTorrent UNKNOWN (missing value)
Dropbox Aplicativo (/Applications/Dropbox.app)
Inkscape UNKNOWN (missing value)
RealPlayer Downloader Agent Aplicativo (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP Product Research Aplicativo (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.2 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
npsf_uni: Version: sf 3.3.2.1 [Support]
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Skype Click to Call
iSkyDeluxe
TED HTML5 video playe
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Skype Click to Call [Support]
Tuxera NTFS [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
5% WindowServer
4% DivXMediaServer
1% fontd
0% RealPlayer Downloader Agent
0% WebProcess
Top Processes by Memory: ℹ️
296 MB WebProcess
202 MB FaceboxPro
185 MB Microsoft PowerPoint
163 MB Safari
137 MB Microsoft Word
Virtual Memory Information: ℹ️
843 MB Free RAM
1.76 GB Active RAM
706 MB Inactive RAM
978 MB Wired RAM
577 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 6, 2014, 12:58:24 PM Self test - passed
Dec 6, 2014, 12:23:11 PM Kernel_2014-12-06-122311_MacBook-Pro-de-...panic [Details]
Dec 6, 2014, 07:08:28 AM PluginProcess_2014-12-06-070828_MacBook-...crash
Dec 5, 2014, 05:24:39 PM WebProcess_2014-12-05-172439_MacBook-Pro...crash
Dec 5, 2014, 10:45:59 AM Kernel_2014-12-05-104559_MacBook-Pro-de-...panic [Details]
Dec 5, 2014, 10:18:14 AM Kernel_2014-12-05-101814_MacBook-Pro-de-...panic [Details]
Dec 3, 2014, 08:28:35 PM locationd_2014-12-03-202835_localhost.crash
Dec 5, 2014, 10:25:44 AM Kernel_2014-12-05-102544_MacBook-Pro-de-...panic [Details]Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
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