Help Me ! BB Curve 8310

Hello people of the forum, I will tell you my case:
My uncle gave me a blackberry curve 8310 five months ago, only used it to call and receive messages.
But the BlackBerry is in USA (AT & T) and my uncle brought him to my country (Peru) Now, I want to register the phone, which was in (att.blackberry.com) to (claroperu.blackberry.com) but when I want to register (claroperu.blackberry.com) I get error and I can not do anything, I'm told is the Pin But it's complicated
Help me please
Thank's

Whoever owned the phone before you (I think your uncle) needs to contact AT&T and have the PIN released from his account. Then you can set it up with your carrier.
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Similar Messages

  • Help. BB Curve 8310 internet data configuration.

    Hi.. i hope someone can help me.
    My cousin gave me her BB Curve 8310, and her provider is At&t and my provider is H2o (prepaid international wireless company) the phone works great, i can receive and make calls, text message easly, but the data is not working MMS and internet. I have a data plan that i cant use on the phone because i dont know how to do the configuration. I called the company H2O and they said that the phone works great because at&t phones are compatible with h20, but the data doesnt work, so they told me to do the configuration manually. but im not an expert and i couldnt find anything on the list that they gave me.
    this is what they gave me.
    Phone Settings
    Description
    Value
    Proxy Gateway IP Address
    proxy.mvno.H2OMobileweb.com
    Proxy Gateway Port
    80
    WAP APN
    att.mvno
    WAP Homepage URL
    http://www.H2OMWeb.com
    MMS APN
    att.mvno
    MMS URL
    http://mmsc.cingular.com
    I hope someone can help me.
    Adri
    Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

    Hello darkqueen and charliehope and welcome to the BlackBerry Support Community Forums.
    Can you both send me a private message with your BlackBerry PIN (found under Options>Status) so I can investigate further for you.
    darkqueen, since you bought an unlocked device you are most likely seeing the originating carrier's information as each software bundle is specific to a carrier's request. I will investigate further when I get the requested information.
    Thanks
    -HMthePirate
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  • Help Blackberry Curve 8310 os4.5

    Please help I'm trying to install tuDing app on my Blackberry Curve 8310 running os4.5 and it says that 2 modules are missing,please check the picture.

    I would contact the developer of the app. Their email is [email protected]
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  • Rookie needs help downloading Windows Live Mobile to her BB Curve 8310

    How do I download Windows Live Mobile to my BB Curve 8310??
    I've tried both the Hotmail Windows Live and the link to the Blackberry Live, but am not getting anywhere.
    The Hotmail Windows Live link comes thru, but if I click on it nothing happens or I get lots and lots of black little squares.
    If I clik on the try it link for the blackberry specifically, I get a page that just tells more information, but nothing to download.....??
    If I go the software page, I get confused; nothing there that is specifically for the Windows Live Mobile??
    Any suggestions??  Thanks in advance!!
    (Mrs) Loekie Maddra
    Solved!
    Go to Solution.

    i have a question about the windows live mobile.  Is it like instant messages? Does it drain the battery and are you notified of  a text like the you are with SMS, MMS, and emails?
    Nurse-Berry
    Follow NurseBerry08 on Twitter

  • Fatal Error while updating Curve 8310 from 4.2.2 to 4.5.

    So, I try to install the 4.5 on my phone...
    It connects, wipes the phone, installs new software...but whenever it starts to install modules, it fails towards the end of the first one.
    Always.
    Any help?
    It's a Curve 8310 on AT&T!

    hello, 507 has been discussed and solved many times on the forum. Please read the following discussions :
    http://supportforums.blackberry.com/rim/search?submitted=true&type=message&sort_by=score&advanced=tr...
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • I have just recently brought the blackberry curve 8310 and i am not able to access the internet, MSN etc. I rang my phone company(Crazy Johns) and they saif i cannot use the internet on this phone because they don't sell it anymore and i need a setting fo

    I have just recently brought the blackberry curve 8310 and i am not able to access the internet, MSN etc.
    I rang my phone company(Crazy Johns) and they saif i cannot use the internet on this phone because they don't sell it anymore and i need a setting for it to work.
    Can you please help me with this?
    Thanks Matthew.

    Hello,
    The services you listed in your post will require a data plan which is provisioned by your wireless provider. You may want to contact your wireless provider to see if you have the correct plan.
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Curve 8310 Calendar will not Sync at all

    The calendar of my curve 8310 will no longer sync though I've had no problem before.  I have Outlook 2002 and Desktop Software 4.6 and sync using the USB cable for wired synchronization.  When the DS progress windows display during sync the sections now move from contacts>tasks>notes.  The calendar section is omitted entirely.  I uninstalled Desktop Software then reinstalled it but the same problem continues.  I have checked the Desktop Software set up and verified that a two way sync of calendar is included.  I've been working on this all weekend and am totally frustrated!  I hope someone can help! 

    "What is 6 of 16 that is locking up, I don't believe it is datebook and if that is the case you can disable that conduit temporarily so you can sync your datebook over, if it is datebook, then I would try a program called dbfixit you can get it from www.pimlicosoftware.com I don't know about dbscan and how well it is, but I find dbfixit to be a wonderful tool to find any corruption. " 
    Well, I don't know.  I am assuming it is 6 of 16 files that need to be synced.  I'm just telling you what the hotsync window says at the point that it locks up. 
    How do I disable the conduit and still have the datebook sync?  If it's disabled, how would it sync at all?  I have set the datebook to "do nothing" and the other applications sync just fine, but not datebook.
    I will try the dbfixit as long as you can assure me it won't erase data.  Thank you
    Post relates to: Treo 680 (Unlocked GSM)
    Post relates to: Treo 680 (Unlocked GSM)

  • Curve 8310 fails to read microSD card

    Greetings,
    I bought a Blackberry Curve 8310 last summer and it worked fine until November of last year when the phone failed to read my Micro SD media card. Thinking the media card was the problem, I have bought a new media card a few months ago to try fixing the problem. The problem still persists and I need help getting this fixed.
    I currently use Blackberry 4.5 Device OS. Under Options in the phone's menu:
    Media card support: on
    Encryption mode: none
    Mass storage mode support: on
    Auto enable MSM when connected: Yes
    Total space: 1.8 GB
    Free Space: 1.4 GB.
    This means the phone knows I have a media card but just cannot read it. For pictures, only the pictures I saved onto the microSD card using my computer can be seen, but pictures I took using the phone doesn't show up. When taking pictures, the camera indicates "File system out of resources". For music, all the music is visible, but when trying to play the songs, it doesn't do anything.
    I have tried everything from turning off/on the phone, removing the battery to do a hard reset, not downloading any applications to see if they were the cause, and formatting the media card for blackberry use. I have even reformatted the phone 5 to 6 times and installed a clean new OS onto the phone and the problem is still there. The only short-term solution I found in fixing this problem is when using the Desktop Manager to backup my data on the phone. After backing up the data, the phone will recognize my media card and I can access it fine for about 2 to 3 days. Then the phone fails again and I have to keep backing up my data to get my phone to work. Now I am very tired of repeating this process. Either I get a long-term solution or I need a new phone (I believe I still have warrenty).
    The phone is great but this problem is getting on my nerves. Someone please help me!

    Hi and Welcome to the Forums!
    From everything you've described, you've done everything possible. Hence, I recommend you seek out your warranty support.
    Good luck and let us know.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available)

    Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available).
    Can not sync or do anything else. I believe I have the latest versions of Desktop Software and Device software.
    Stuck in limbo at this point. 

    Hi and welcome to the forums!
    The most common connection issues are addressed in the attached link.
    Let us know how it goes!
    Thanks,
    Bifocals
    KB00125 BlackBerry® Desktop Software cannot detect the BlackBerry® smartphone 
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • My Blackberry Curve 8310 has no video recorder on it

     I there a way to upgrade my phone so I can have a capable video recorder to record videos?

    That's odd... I have AT&T and a Curve 8310; it has both a video and audio recorder built into it.  I could not access my video recorder until I bought and inserted a microSD card into the Curve.  The video camera's recordings take up a lot of memory compared to the camera, and if you don't have a memory card installed, this could be your problem.
    If you do have a memory card with space on it, it's possible that the video recorder icon was accidentally hidden from view on the Home screen.  While in the Home screen, press the Menu button (to the left of the trackball) and make sure "Show All" is checked.  This will show you all icons, even the hidden ones; see if you can find the video camera icon among your list of icons. 
    FYI - You can also access the video recorder through the "Camera" icon.  Click on the Camera icon, then once the screen switches to camera viewfinder, click on the Menu button (left of the trackball) and select "Video camera."  This will then give you recording access to the video feature if your device has memory.
    ~^~ CrypticAzn ~^~
    - Pls. click on the LIKE button of this post if I was able to help you in some way. Thanks!
    - If I've helped resolve your issue, don't forget to go to the top-right of this post and click on "OPTIONS > ACCEPTED SOLUTION". Thanks!
    - See my profile for helpful links!

  • Water Damaged Curve 8310

    Hello!
    Unfortunately I put my Rogers Curve 8310 through the wash a couple of weeks ago, and no amount of rice and blow-drying could save it.  I've met people who have swam for half and hour and saved their BB's, but I figure it had no chance after soap and a spin cycle.
    My question is this:  Does RIM have any program for replacing water damaged phones?  My best friend recently dunked his iPhone 3Gs in a toilet and they sent him a box the next day, he popped it in, and a week later he received a brand new 3Gs in the mail for $229 cdn, which is a hell of a lot more palatable than the $800 retail price.
    Thank you!

    Not that I'm aware of. I don't know if water damage is covered under warranty. If you have insurance on your phone then you should be able to pay the detuctible to get another BlackBerry. If you contact your carrier they would be able to tell you.
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Desktop software version 6.0 won't sync with Curve 8310

    I adore my Blackberry Curve 8310, but the desktop software has been a nightmare.  I have tried to download new versions, but the only one that will sync with my device is the one that came on a disk with the phone, version 4.2.2, which I have in my desktop computer.  I have a new laptop with Windows 7 and Outlook 2010 installed.  I downloaded the Desktop Software 6.0 from the Blackberry website, and when I try to configure the settings for syncing with Outlook, it gives me the message "The operation terminated unsuccessfully."  I uninstalled and reinstalled the software and updated my device software, but nothing works.  HELP! 

    Hi staceyw,
    Is your Outlook 32 bit or 64 bit? Currently only 32 bit is supported with BlackBerry Desktop Software 6.0.
    I would recommend a clean uninstall then reinstall of the Desktop software following this KB article. http://bbry.lv/bvwP5D
    Thanks,
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • JVT ERROR 517 message on Curve 8310

    SO my  mom dropped her phone at work today. She noticed the battery pop out along with the back, and scurried to put it back together and go back to work...
    Well when she comes home, she gives the phone to me and it has a blank white screen with the message that says "JVM ERROR 517"
    I tried taking the battery out and putting it back in, didn't work. I tried clicking the one option that says "reset" but that didn't work either. 
    HELP? Please? She has important calls to make and we need this fixed ASAP if possible. I noticed the media card is missing, is relevant? Does she need to find it/ get one?

    Take a look at this thread with the provide solution by ViciousFerret
    http://supportforums.blackberry.com/t5/BlackBerry-Curve/8310-JVM-Error-517/td-p/1589125
    Warning: The following procedures delete either all data, or all data and applications on the BlackBerry smartphone.

  • Roxio Media Manager/ New OS for BB Curve 8310

    Dear Sirs:
    How can I unstall Roxio Media Manager. It shows like Windows installer is trying for ever to install it, a window is asking to restart the computer; restart again and again; If I don't do it the computer restart by itself.!!!!!
    Is the new OS system for Curve 8310 with ATT available?.
    Thanks for your help.

    Hi and welcome to the forums!
    To completely uninstall Roxio from your system: Roxo knowledgebase:
    For XP
    http://kb.roxio.com/content/kb/Creator/000086CR
    For Vista:
    http://kb.roxio.com/content//kb/Creator/000127CR
    I would then suggest you remove the current DM with this procedure:
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
    Cold Boot the PC, bring down the firewall and virus checkers, and  install the DM again.
    Thanks
    Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks  
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Sending files from computer to bb Curve 8310 via bluetooth?

    I was trying to send music files to my blackberry curve 8310 from my computer via my usb bluetooth. I am having trouble figuring out how to do it. My pc seems to be recognizing the curve but I cant figure out how to send music to it. Can anyone tell me or point me to a tutorial or something? Thank you. Sorry if this questions been asked before. I tried looking but didnt really see anything that helped.

    Hi,
    You are right wrong procedure.
    There's a reason they call me Bifocals
    Here is how to setup the connection between the PC and BB,
    Just stop before the desktop manager part:
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=SAL_Pub...
    Thanks,
    Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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