HELP ME! bold 9900

https://www.youtube.com/watch?v=KE1zdhLTbb8&feature=youtu.be as you can see in this video what is happening to my phone. i tried everything like reloading the OS batter pulls. but nothing work. please tell me the solution.
contact:{REMOVED}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

Hey dabdelaziz,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to migrate your data over to the BlackBerry Z10: www.blackberry.com/btsc/KB33322
Please note:  You will need the BlackBerry Bold smartphone to complete the migration.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click  Accept as Solution for posts that have solved your issue(s)!

Similar Messages

  • BB Bold 9900 APP ERROR 200.....HELP!!!

    I have a BB Bold 9900 and has the white screen with App Error 200 Reset screen, I have tried taking the battery out and plugging it into computer to reset it but comes up with the update screen and then says repair and then says No BB device updates available...what do I do now as just have an exspensive brick????? thanks

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB30100 "JVM 200" appears on the BlackBerry smartphone
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    You also might want to do an OS reload. The simplest way is to, on a PC (you cannot do this on MAC):
    1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
    2) Uninstall, from your PC, any BB OS packages
    3) Make sure you have the BB Desktop Software already installed
    http://us.blackberry.com/software/desktop.html
    4) Download and install, to your PC, the BB OS package you desire:
    http://us.blackberry.com/support/downloads/download_sites.jsp
    It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
    5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
    6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
    If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
    You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
    You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
    Load your OS "bare bones"...if anything is optional, do not install it.
    If the behavior presents immediately, then try a different OS with step 1
    If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
    Repeat steps 4 and 5 until all things are loaded or the behavior presents
    When the behavior presents, you know the culprit...the last thing you loaded.
    If the behavior does not re-present, then you know that either step 1 or 2 cured it.
    If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
    You may also need the use of these tricks:
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Urgent HELP needed: Problems transfer from Bold 9900 to Z10

    Dear helpdesk,
    I've just received my new Z10 and want to transfer all data from my old 9900.
    Using Link software seems to work fine.... until the copying from the 9900 is almost finished. Then I get the message "Data could not be copied from your device due to the following errors: There could have been a problem with the device or communication during the backup. Verify that the device is tuned on and connected".
    Surely that IS the case.... I've already removed the old BB Desktop SW and reinstalled the Link SW.
    Without success unfortunately.
    What do I do wrong/do I need to do to get my files copied to the Z10?
    I am also wondering what would happen to the memos which I made using the 9900's MemoPad?
    Thanks for your swift help!
    Marnix Kerkhoff

    Hello MarnixKerkhoff,
    Welcome to the BlackBerry Support Forums.
    Reinstall BlackBerry Desktop Software and try to backup the data from your BlackBerry® Bold™ 9900 smartphone. Does the data backup successfully? 
    The BlackBerry MemoPad data will be transferred to the Remember application on the BlackBerry® Z10 smartphone.
    Please let us know how you make out.
    -RoundBrown
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • Bold 9900 - help please, upgrading from 8520 perhaps

    Hi all
    I have the 8520, and in the new year perhaps upgrading to the Bold 9900.
    On my 8520 I use the side button every day, to jump straight to the Instant Messaging folder, to use BBM and WhatsApp.
    I see the 9900 does not have that.  Is there any way on this phone you can setup shortcuts like that?
    Is the keyboard as good as the 8520, or better, or about the same?
    Any help would be appreciated, as "real world reviews" are better than what the shop tells you.
    Simon

    Hi all
    I have the 8520, and in the new year perhaps upgrading to the Bold 9900.
    On my 8520 I use the side button every day, to jump straight to the Instant Messaging folder, to use BBM and WhatsApp.
    I see the 9900 does not have that.  Is there any way on this phone you can setup shortcuts like that?
    Is the keyboard as good as the 8520, or better, or about the same?
    Any help would be appreciated, as "real world reviews" are better than what the shop tells you.
    Simon

  • BBM version 6.1.0.49 - my bbm contacts cant see my Dp when i change it (Bold 9900 )

    Hello,
    I just bought my blackberry a few days go and I can’t see the display image of BBM contacts and they also cant see mine.
     The only time I could see their display image is when they change it.
     I tried changing my and they still can’t see it.
     I have tried the following
    1.       Updated OS to version 7.0.0 bundle 2406
    2.       Updated BBM to v6.1.0.49
    3.       Registered by BBM via the HRT
    Go to Options
    Select the Advance Options
    Select Host Routing Table
    Choose the “BOLD” point
    Press your BB menu
    Select Register Now
    Then it would be showing some message, “Your Handheld registered with the wireless network..”
    Restart your BlackBerry devices.
     4.       Rebooted & Restarted after each update
    5.       Removed the battery and restarted
    6.  Used Desktop manager to delete and reinstall BBM
    7. Downgraded BBM version from 6.1.0.49 to 6.0.032 to 6.0.0.25
    8. Downgraded OS system from Version 7 latest to the version 7 before it
    9. Deleted and reinstalled app world
    10. in fact i have done everything i can possibly think of and still have the same problem and result
    At first I thought this would be ok after adding several BBM contacts, but I have added up to 10 contacts today and still cant see their display image and they too cant see mine.
     I would really appreciate assistance on this.
     Kind regards
    Olu
     BB PIN: 28E6846A
    Location: United Kingdom
    Network provider: Orange

    i also have the same problem with my bold 9900, my contacts can't see my display picture. anyone with an idea of what to do? help desperately needed.
    tal.

  • Personal email AND Enterprise email on Bold 9900?

    I have my own personal blackberry Bold 9900 that I am using for work as well. I wiped it and did the Enterpise activation..great...work emails now coming in.
    But now I can't add my personal emails...
    So the question is, if I wipe it again, and add my personal emails (gmail, outlook.com) BEFORE I do the enterprise activation...will I still be ableto send receive from my personal accounts as well as have my work email?
    Thanks,
    M

    Hi and Welcome to the Community!
    The first thing to do is ask your BES admins if they restrict, via IT Policy, the use of personal email on BES-activated BBs. If they do, then you have your choice to make...work only, or personal only. If you choose personal only, then you will need to conduct a specific WIPE:
    KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
    If they don't restrict personal email, then I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app
    2) Delete and Resend Service Books
    KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
    If you have no CMIME entry, then skip the deletion
    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
    3) Batt Pull Reboot
    With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    If you never de-integrated your personal email accounts from the BB, then they actually should return to it now without you having to do anything further.
    I actually recommend getting BES going first, and then adding personal email accounts after it's working well.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Desktop Mgr 5.1 will not synch Outlook 2007 addresses/contacts now that rogers email added to my Bold 9900

    I have a BB bold 9900, use Outlook 2007 on my desktop pc, and use BB Desktop Manager v. 5.1. I used to be able to synch my BB 9900 for calendar, contacts, and memopad, until I added a data pack to my Rogers account and set up the BB 9900 to receive copies of my ****@rogers.com emails. Then all of a sudden when I went to synch the BB, everything else synched ok, except the Address Book (contacts). I got a message saying "the default service for your device's "Address Book" is no longer available. The new service is *****@rogers.com..." [ie. my email address]. It went on to say that if I wanted to try to use my original default service (which I do, I want it to synch addresses between the blackberry and my outlook 2007 contacts, which has always worked before), I should go to "advanced options" and "default services" on the BB9900, and try to reset it. I did this, but the only "option" the blackberry allows me to have for synching addresses is "[my email]@rogers.com". I am reluctant to choose this "new" system, because I suspect it means it will synch my blackberry contacts with the rogers.com online address book, which I have never used. Is that a correct assumption by the way? I have over 2000 contacts, and I've been very busy the past few weeks so have not had a chance to solve this problem (i've simply just been synching everything other than my contacts/addresses, but in the meantime, i've made several changes to them on both the blackberry and outlook, so it's important that I be able to synch those two databases in order to update them.) I would prefer not to update my Desktop Manager from 5.1 because that version has always worked flawlessly for me, and I have heard of people having major synching problems with later versions. Rogers wouldn't help me with the problem, but "hinted" that it might be a setting in the DM 5.1 that needs to be adjusted. Any advice from anyone on how to rectify this? thanks in advance

    how many calendars do you have on your device?
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Blackberry Bold 9900 OS software update from version 7.0.0 to version 7.1.0

    Helo Everyone
    I tried to upgrade my Blackberry Bold 9900 device software from version 7.0.0 to version 7.1.0 but having difficulties. I tried using the Blackberry Desktop Manager but there was no version 7.1.0 listed among the available updates. Even when I tried to do it directly via the Blackberry official website, Version 7.1.0 was also not listed. Finally I tried to do the update with my phone directly by accessing: Options>Device>Software Updates.
    It displayed my Current Version of 7.0.0 Bundle 2406 and an available version 7.1.0 Bundle 1149. But when I Clicked Perform Update to download the new version it showed preparing to download but then displayed an error message such as "The download cannot continue because your device cannot connect to the update server using any of the following methods:Wi-Fi".
    Meanwhile, I did not perform the upgrade with Wi-Fi because I have an active blackberry data subscrip of 2GB from my mobile network provider.
    Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the latest Bundle.
    Thank you all as i await your kind solution.
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    The simplest way is to, on a PC (you cannot do this on MAC):
    1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
    2) Uninstall, from your PC, any BB OS packages
    3) Make sure you have the BB Desktop Software already installed
    http://us.blackberry.com/software/desktop.html
    4) Download and install, to your PC, the BB OS package you desire:
    http://us.blackberry.com/support/downloads/downloa​d_sites.jsp
    It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
    5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
    6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
    http://supportforums.blackberry.com/t5/BlackBerry-​Device-Software/How-To-Reload-Your-Operating-Syste​...
    Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
    If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Bold 9900 would not sync with Desktop Software for MAC

    When connecting my Bold 9900 to my MAC the Desktop Software opens correctly, phone is recognised and connected but the SYNC option is not available. I cannot click the Green sync button nor click the relevant sync button under the device tab.
    All answers would be much appreciated
    Thanks
    Dimitris

    Hi dimitrisuk,
    Welcome to the support community!
    Can you please verify that your synchronization settings have already been configured? This article should provide more information. "Unable to configure sync or click the sync icon due to the icons being greyed out in BlackBerry Desktop Software for Mac" KB26367
    This link to the user guide provides the steps to verify that your synchronization settings have been configured. http://blck.by/14BZb5q
    Let me know if that helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • PC WILL NOT RECOGNIZE THE bb bOLD 9900

    i bought a new computer with Windows 8 OS. I downloaded the BB desktop manager to be able to sync the PC with the BB Bold 9900. It gives me an error 1723 with the following message. "DLL required could not be run. Action: Repair rim Usb Driver. NT.07D232B6_7904_4970_8B22_8FA..."
    The Microsoft community suggested I unregister and re register Windows installer. I did that but still when I connect the phone to the PX via the USB it is not recognized. 
    I contacted HP support and after 30 minutes  of questions the guy suggested I contact BB support. I don't see a direct link to BB support only this link. Can anyone help?

    diezdeonate wrote:
    OK. Thanks, but how do I repair the rim us drive?
    Are you on Win8 or Win8.1, as the other poster who reported an identical issue? In either case, I don't find any useful KBs on the matter...you might have better luck searching:
    http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
    But, if you are on Win8.1, then I'm starting to suspect a compatibility issue...AFAIK, the Desktop Software is compatible up to Win8, but perhaps not with Win8.1. Refer:
    http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry Bold 9900 - Volume Up button jamed

    Goodday to all
    my blackberrry 9900 bold is having a problem with it's music volume keys. when i want to increase the the volume of a song, the phone's louderspeaker volume continues to go louder automatically, and  a while later after i already turnt up the volume. it sometimes also skips a song with me pressing the key.
    how do i stop this ? please it is so irritating.
    thank you.
    ethan

    bkirby02 wrote:
    I recently purchased a new Bold 9900 for ATT.  I contacted ATT today to confirm I had Blackerry Internet Service enabled so I could receive RIM push notification for email (yahoo email).
    I have confirmed in my device that Blackberry Internet Service is connected via Mobile Network.
    When I go to the setup, Email Accounts, I cannot get into Internet Mail Account.  I can only get into the Enterprise Account.  
    I have unplugged the battery and re-inserted but this doesn't do anything.  
    I have tried to log on to mobile.blackberyy.com and have looked for communication > email but I do not see the communication option listed.   Please help as I need this feature desperately!
    Hi @bkirby02! Welcome to the BlackBerry Support Community Forums!
    Since you purchase it new I don't think there is an IT policy that's stopping you to setup your email.
    IT's more likelty that ATT has not correctly provisioned your BlackBerry for BlackBerry data services.
    Contact them again and make sure they resend your service books and reprovision your data.
    Goodluck and let us know!
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • BB Bold 9900 Won't Backup, pls advise!

    I just got a new MacBook Air -- I guess it's running Mountain Lion (10.8.4) - and I'm having problems backing up my Berry (didn't have any recent issues w my old computer).   Is there a flaw w the Mountain Lion software?   BB Desktop Software said I needed an update -- I tried three times and apparently it didn't take.  Help! 

    Hey Silverlakerr,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    I suggest uninstalling BlackBerry Desktop Software and then download the latest version from www.blackberry.com/desktop then restart the Mac.  
    Then plug in the BlackBerry Bold 9900 smartphone and attempt to create a backup and let me know if you receive any errors.
    I look forward to your reply.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • How do I lock my screen on Blackberry Bold 9900

    I just got Blackberry Bold 9900 from Rogers can someone tell me how to lock touchscreen.
    Thanks Steve Day

    I'm just confirming that what Escon-eu said about not being able to turn off the touchscreen function is correct.  The 9900's touchscreen is part of the essence of the phone and therefore has its touchscreen functions built in to the OS.
    Cheers. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Blackberry Bold 9900 / Enterprise Activation

    Thank you in advance for your help with this matter.
    I have purchased the Blackberry bold 9900 smart phone couple of days ago.
    Not an expert myself but expected better from our own IT Dept…seems that they need help themselves.
    Not certain how to find enterprise activation icon on blackberry 9900 bold.  Usually this is what I do:
    Options>>device>>advanced System Setting>>Enterprise setting.
    For some odd reason…enterprise setting is not there.  It is not also under set up…just the web based emails setting.
    I have tried the wipe out but nothing changed.
    Would be grateful if someone could be kind please to tell me what to do.
    Thanks so much for your time.

    You can dowload the Enterprise activation App from the below link, but make sure that the your number has the proper data plan, and the device registered  with your carrier.
    http://appworld.blackberry.com/webstore/content/33609/
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.

  • BBM - No option to save chat history on Bold 9900

    I have the Bold 9900 and upgraded the software to 7.0.0.579 as well. I have the latest version of BBM but I don't have the option of saving chat history. This option is just missing from the list. I have asked my friends who own this same BB but they have this option on BBM. Help this is very annoying.
    Kamlesh.

    Here are my privacy settings again. My formatting in the original question did not hold:
    Use custom settings for history
    Always use private browsing mode - unchecked
    Remember my browsing and download history - checked
    Remember search and form history - checked
    Accept cookies from sites - checked
    Accept third-party cookies - unchecked
    Keep until: I close Firefox
    Clear history when Firefox closes - checked
    The 'Exceptions' submenu has several domains set to "Allow" - these are the cookies I would like Firefox to keep on exit.
    Settings for clearing History - In this submenu, 'Cookies' is unchecked. While this is unchecked, Firefox will not delete any cookies on exit, even though I have the 'Keep until I close Firefox" option enabled. But if I check this box, Firefox deletes all cookies on exit and ignores my Allowed Exceptions. This seeems to make no sense to me.

  • Podcast for Blackberry - no Explore Podcasts option on Bold 9900

    Hi,
    Just got my new Bold 9900.  Originally supplied with a Orange sim and number and has recently had my Vodafone number ported across to it..
    With the orange supplied Sim and number, the Podcast for Blackberry app worked fine and I was able to use the Explore Podcast option and find a couple of podcasts that worked well.
    Since my old number being ported across, i have lost the Explore Podcast option and no longer can add podcasts.
    I found KB25642 which explains the exact problem, but following the workaround does fix the problem.  Can anyone help?  I am in UK.
    Cheers
    Paul

    Hi,
    Just got my new Bold 9900.  Originally supplied with a Orange sim and number and has recently had my Vodafone number ported across to it..
    With the orange supplied Sim and number, the Podcast for Blackberry app worked fine and I was able to use the Explore Podcast option and find a couple of podcasts that worked well.
    Since my old number being ported across, i have lost the Explore Podcast option and no longer can add podcasts.
    I found KB25642 which explains the exact problem, but following the workaround does fix the problem.  Can anyone help?  I am in UK.
    Cheers
    Paul

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