Help me! don't know the password

i got my macbook air as a gift and the guy on the store put a name and password for me, how can i change it???? i even don't know the password!!!

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.

Similar Messages

When I set up my iPhone, I accidentally put in an apple ID that doesn't exist. Therefor, I don't know the password and can't delete my account from iCloud. Can anybody help?

When I set up my iPhone, I accidentally put in an apple ID that doesn't exist. Therefor, I don't know the password and can't delete my account from iCloud. I was trying to sync my contacts to my iPad and now it's not possible without iCloud on my phone. Can anybody help?

Have you tried changing the admin password in System Preferences > Users & Groups > Password ??
The Apple ID that is associated with your admin password is noted there.
message edited by: cs

I am facing the problem of frequent opening of prompt window iclould password but I don't know the password,plz help me

I am facing the problem of frequent opening of prompt iclould password window but I don't know the password,plz help me

Hello, Iasahil.
Thank you for visiting Apple Support Communities.
If you are unsure of your iCloud password, I would recommend resetting it via the steps in the article below.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Cheers,
Jason H.

I don't know the password for my OLLLLDDDD iTunes AOL accounts, and thus can't play half of my music. How can I fix this?

I recently had to get a new hard drive on my laptop and thus lost all of my music. I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers (mostly because I was working up to a computer of my own...). So, if you can guess where I'm going with this, I have had at least three different iTunes accounts and I still have all of the music on an external drive. My problem is that now that I'm putting my music back on to the new hard drive, I can't play some of the songs because I don't know the password for the OLD AOL accounts. I've tried every variation of password I can think of that I would have used, but still come up with nothing. I tried calling the AOL support number and the guy said he had no idea what I was talking about and hung up on me. To make things even more confusing, iTunes seems to have created an identical account to the one I use now but as an AOL account and I have absolutely no idea what the password is. This means that half of my music/TV shows/movies are not able to be watched/listened to. Does anybody have any idea what I can do to recover my password? Or am I totally screwed?? Please help!

Ok..
Launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer.
iTunes seems to have created an identical account
No... Apple does not "create" an account for you.
I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers
You've purchased iTunes media all this time and never backed it up?

How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
You need your password to delete it and I need the email address to reset the password. I feel like I'm going in circles!!! Please help!!!

Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account). You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Lost my ipod mode was activated and I don't know the password

So I decided today to reset my ipod so I'd have 8 GB again. So I did and I enabled Lost my ipod and after when I was done it went into lost my ipod and I don't know the password. My computer won't allow me to restore it because it doesn't recognize it. Please help me.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How so i active my iPad which has an Apple ID on there and I don't know the password to it?

I really need help on my iPad. I can not active it as it say I'm disabled from logging in because it is already singed into my Apple ID which I don't know the password to. I get apple to send me an email but I don't get the emails. I really need help!!!!:(
Please reply asap

Contact Apple here for help with your ID. If you aren't getting the emails. If there is a phone number available for your country, try calling that number and ask for account security.
http://support.apple.com/kb/HT5699
I have seen people recommend using this site to contact Apple as well as the one above.
http://support.apple.com/kb/HE57

I don't know the password to the old Apple ID on this phone. Is there any way to delete the iCloud ID without the old password?

Help!!!

No, not unless you have a more current iCloud ID that was created by revising this old ID. If you do, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, then delete the account. When you're done, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.
If that isn't the case, and you don't know the password for the old ID, you'll have to reset it yourself (see http://support.apple.com/kb/PH2617) or contact the Apple account security team for assistance resetting it: http://support.apple.com/kb/HT5699.

I don't know the password for the SMTP account so as to mail photos. How can I retrieve or change the password?

I am unable to share photos from the Iphoto program because I don't know the password for the SMTP account. How can I either retrieve or change that password? Or is it one I already should know?

Have you set the general preferences in iPhoto to email using iPhoto? Then change it to email using "Mail". This way iPhoto will use your regular Mail account.

How do I install lion on a MacBook pro if I don't know the password?

I know what you're thinking, "if you don't know the password, it's probably not yours." I'm actually a go-to guy for pawn shops when they get electronics. The guy pawned his laptop and didn't pay to retrieve it. It is now property of the pawn shop but they initially forgot to ask the guy for the password and now he won't reveal it to us.
I want to wipe the computer and install the latest os on it. Can you please tell me the simplest way? It automatically logs in when starting up and I'm able to download lion but I think it's going to ask me for a password. I could be wrong though.

Did you get the Mac OS X install disks from the pawnshop, perchance? If not, you'll need to call Apple tech support and order a set, or if the MBP is an older one that didn't come with Snow Leopard, a retail copy of the Snow Leopard installer. Then you can boot from that installer disk, erase the drive (highly recommended), install SL and upgrade to Leopard. Or you can buy the Lion installer on a USB flash drive, boot from that, and again erase the drive and install.
Regards.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

HT204053 I want to use the same apple Id but I don't know the password for my email account to verify iCloud any answers?

I want to use the same apple ID but I don't know the password for my email account to verify iCloud any answers?

iForgot.com

TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

My iphone wont let me use it because i don't know the password or apple id to my itunes account i cant even restore it. What can I do?

my iphone wont let me use it because i don't know the password or apple id to my itunes account i cant even restore it. What can I do?

How can you not know your Apple ID?
If you can't remember it, try recovering it here: https://iforgot.apple.com

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Help me! don't know the password

Similar Messages

Maybe you are looking for