Help me figure out what to do next?

My daughter and I upgraded in Sep 2013, before "Edge" came out. My husband is eligible to upgrade now and we have a fourth line eligible in a week. What is our least expensive way to go for husband's upgrade?
Obviously, we would like to have $160 for 4 lines, since we currently pay $260. How do we switch? CAN we switch? My daughter and I both have new phones, so we don't want to change the phones out. My husband needs a new phone... and the fourth line (a "house" phone) is barely used.
Thanks!!

That's a wonderful question! It's always great when you can save money on your account while receiving a new device. May I ask what plan you're currently on? What device is your husband considering? If you're currently on the More Everything plan and enroll in Edge you would receive either a $10 or $25 depending on the data package. The monthly edge cost of your device may also factor into the cost of your new plan. You can check out the breakdown of price plans with Edge here, http://vz.to/1lwOwRQ
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Similar Messages

Instructions on how to fix one preference that never stays changed leads to dead ends. Please help me figure out what to do next.

Every time I look at Options, my setting always reverts to TELL Sites that I do not want to be tracked. Other people told me not to check anything, so it's a little annoying that it is always checked.
I opened troubleshooting, opened my folders, and discovered that I don't have a User.JS file, so the instructions to fix that preference ended without a solution. The next step to check Pref.JS. Here, I got an error:
prefs.js
line 1
char 1
invalid character
code 800a03f6
Microsoft jscript compilation error.
I have no idea what to do next. Thank you.

You need to right-click the prefs.js file and use "Open with" to open the file in a text editor (e.g. Notepad) and you shouldn't double-click the file as that gives you the above posted error message.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Yes on my iMessage it not letting me send or receive my message can u help me figure out what's wrong

Yes on my iMessage it not letting me send or receive my message can u help me figure out what's wrong

Hello there, Marcusguerra103.
The following Knowledge Base article offers up a number of recommendations for troubleshooting sending and receiving messages on your iOS device:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My macbook pro will not play a video without pausing every 11 seconds. PLEASE help me figure out what is wrong. very frustrating

my macbook pro will not play a video without pausing every 11 seconds. PLEASE help me figure out what is wrong. very frustrating. I have already tried restarting

buckmacie,
has the video been completely downloaded onto your MacBook Pro when you start to play it? Or are you playing it while it downloads, AKA streaming it?

Can you please help me figure out what filter(s) to use to recreate this picture?

Hi Everyone!
I'm a student and not an expert in Photoshop. I'm trying to work over in After Effects using a Photoshop edited picture I was given (not separated in layers). However in order to give the image more movement I would like to recreate the picture, but have failed in figuring out which filters to use. Can you please help a student out? I would greatly appreciate it.!! (The first picture is the original, and the second one is the one I am trying to recreate) Thanks !

Thanks for sharing that piece of information. I was only aware of creating posterized effects in Illustrator, though the
re is a posterize filter in Photoshop too. I'm learning as I post so bear with me. I find that providing a helping hand can't hurt unless you're way off base. In this case I guess I should have provided my suggestion as an alternative rather than stating that it could only be best done in AI.
-markerline

I can get on the itunes page and click download itunes but now i cant figure out what to do next?, i can get on the itunes page and click download itunes but now i cant figure out what to do next?

i cant figure out to download itunes, all that shows up so far it the download now on the webpage, but then after that im lost.

after this you have to go were the file was downloaded to and then double click on it and itunes will walk you through the rest

Help with figuring out what to use with this program

I have the code all written. I was given instruction.(number should contain the number of digits as there are eligible characters in word or 7, whichever is less. If number ends up containing more than 3 digits then a hyphen ( - ) should be placed between the third and fourth digits.)
I cant figure out if i use a if and else statement or some other and also how to get the program to print out just the normal 7 digits in a number and forget about the rest if entered.
// Phone.java
// Author:
import java.util.Scanner;
public class Phone{
private String word;
private String number;
public Phone(String wd) {
word = wd;
number = ("");
setNumber();
private void setNumber(){
for (int i = 0; i <= word.length() - 1; i++ )
switch(word.charAt(i))
case 'A':
case 'a':
case 'B':
case 'b':
case 'C':
case 'c': number += "2";
break;
case 'D':
case 'd':
case 'E':
case 'e':
case 'F':
case 'f': number += "3";
break;
case 'G':
case 'g':
case 'H':
case 'h':
case 'I':
case 'i': number += "4";
break;
case 'J':
case 'j':
case 'K':
case 'k':
case 'L':
case 'l': number += "5";
break;
case 'M':
case 'm':
case 'N':
case 'n':
case 'O':
case 'o': number += "6";
break;
case 'P':
case 'p':
case 'R':
case 'r':
case 'S':
case 's': number += "7";
break;
case 'T':
case 't':
case 'U':
case 'u':
case 'V':
case 'v': number += "8";
break;
case 'W':
case 'w':
case 'X':
case 'x':
case 'Y':
case 'y': number += "9";
break;
public String toString(){
return number;
}

adr2488 wrote:
number should contain the number of digits as there are eligible characters in word or 7, whichever is less. If number ends up containing more than 3 digits then a hyphen ( - ) should be placed between the third and fourth digits.
int len = (word.length()>7) ? 7 : word.length(); // A
if (i==3 && len > 3) { number += "-"; } // B
private void setNumber(){
// Insert A here
for (int i = 0; i <= len - 1; i++ )
// Insert B here
switch(word.charAt(i))
{

Please help me figure out what's wrong with my girls fairly new Toshiba lap top.

OK as of late my girl got a nice new laptop. It started off really fast and she was really happy with it. But in the past three weeks or so it's been acting up. It's not connecting to the Wi-Fi properly, and won't read and other available confections. If we reset and restart it one of two times that usually does the trick but the last time took 3 restarts before connecting to the right the way it was made to. To top it all off though. We were just laying down and she had heard the cooling fan going in it. This is odd because I had used it last and i always meme site to shut it down properly. But to my dismay when she picked it up and showed me I could clearly tell it was the cooling fan and that the lights on the side indicated that it was still on. What would cause these things to happen like this and more importantly, what can I do to not only fix the issues, but to stop this from becoming potentialy a bigger and worse problem? Please, anyone with any knowledge on this matter. Please help me out to prevent this from becoming a bigger more expensive issue. Thank you everyone for your time and you only would be greatly appreciated. The model number for this lasso to is XXXXXXXXX. Again thank you
[Moderator edit to remove serial number corresponding to a L755-S5244.]

your L755-S5244 support site is here.
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

Can you help me figure out what is causing the panic and how to fix it?

I installed OS X Mavericks and now my iMac is turning itself off/on with an error continuously. I did the Etrecheck and this is what I got-
EtreCheck version: 1.9.12 (48)
Report generated August 7, 2014 at 10:51:38 PM EDT
Hardware Information:
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:32:23
Disk Information:
ST3500418AS disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (37.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5690H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.devguru.driver.SamsungACMControl (1.4.14 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.14 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.14 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.14 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.14 - SDK 10.6) Support
Problem System Launch Daemons:
[failed] com.apple.ucupdate.plist
User Login Items:
iTunesHelper
uTorrent
KiesAgent
fuspredownloader
TmLoginMgr
Internet Plug-ins:
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 11.2.202.228 Support
AdobePDFViewer: Version: 10.0.0 Support
Flash Player: Version: 11.2.202.228 Outdated! Update
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
      1% WindowServer
      1% fontd
      0% identityservicesd
      0% imagent
Top Processes by Memory:
197 MB Finder
152 MB Safari
152 MB com.apple.IconServicesAgent
78 MB WindowServer
74 MB Dock
Virtual Memory Information:
1.34 GB Free RAM
1.91 GB Active RAM
225 MB Inactive RAM
541 MB Wired RAM
308 MB Page-ins
0 B Page-outs
Also-
Thu Aug 7 22:18:08 2014
panic(cpu 1 caller 0xffffff8027c526cf): "a freed zone element has been modified: expected 0xdeadbeefdeadbeef but found 0, bits changed 0xdeadbeefdeadbeef, at offset 8 of 128 in zone: kalloc.128"@/SourceCache/xnu/xnu-2422.110.17/osfmk/kern/zalloc.c:461
Backtrace (CPU 1), Frame : Return Address
0xffffff80c16b3ca0 : 0xffffff8027c22f79
0xffffff80c16b3d20 : 0xffffff8027c526cf
0xffffff80c16b3d80 : 0xffffff8027c51dc9
0xffffff80c16b3e80 : 0xffffff8027c2aa3f
0xffffff80c16b3eb0 : 0xffffff8027fe334d
0xffffff80c16b3ef0 : 0xffffff80280227a0
0xffffff80c16b3f60 : 0xffffff8028040777
0xffffff80c16b3fb0 : 0xffffff8027cf3c38
BSD process name corresponding to current thread: iCorePluginMgr
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:     0x0000000027a00000
Kernel text base: 0xffffff8027c00000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 99258199784
last loaded kext at 38556280668: com.apple.driver.AppleBluetoothHIDKeyboard 170.15 (addr 0xffffff7fa9130000, size 24576)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.ApplePolicyControl 3.6.22
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.iokit.IOBluetoothUSBDFU 4.2.6f1
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleBacklight 170.3.5
com.apple.AMDRadeonX3000 1.2.4
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.kext.AMD6000Controller 1.2.4
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.6f1
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOAcceleratorFamily 98.22
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
Thunderbolt Bus: iMac, Apple Inc., 25.1

I did this and it seems to have worked ....from this post My MacBook Pro keeps restarting after I downloaded the OS X Mavericks update.... Help me asap
el_manceboApr 3, 2014 11:30 PM
Re: My MacBook Pro keeps restarting after I downloaded the OS X Mavericks update.... Help me asapin response to el_mancebo
Comn! Stop installing sh*t:
com.trendmicro.kext.KERedirect    1.0.0
com.paceap.kext.pacesupport.snowleopard    5.8
com.seagate.driver.PowSecLeafDriver_10_5    5.2.6
com.seagate.driver.PowSecDriverCore    5.2.6
Don't install software that interferes with your system, like drivers antivirus. This low level software if fails make your system down.
MacOs has everything you need its complete, it has backup systems, antivirus system, internet security, so no need for low level thing.
In safe mode your mac don't load all this sh*t and that's is why it runs.
In finder menu go / go to the folder paste this:
/Library/StartupItems/
This must be empty, delete everything you find there.
In finder menu go / go to the folder paste this:
/Library/Extensions/
This is what i have in that folder, it may vary depending of the mac hardware:
ATTOCelerityFC8.kext
ATTOExpressSASHBA2.kext
ATTOExpressSASRAID2.kext
ArcMSR.kext
CalDigitHDProDrv.kext
HighPointIOP.kext
HighPointRR.kext
PromiseSTEX.kext
SoftRAID.kext
If you see something with resemblance to trend micro, pace or seagate, trash it.
Trash everything inside this 3 folders:
/Library/LaunchAgents/
~/Library/LaunchAgents/
/Library/LaunchDaemons/
If you keep not finding the ofending software, look in this folders, but with care, this are core system files so if you trash something needed you must reinstall the OS:
/System/Library/Extensions/
I have 226 extensions there.
/System/Library/LaunchAgents/
/System/Library/LaunchDaemons/

Can anyone help me figure out what this sighn means...?

everytime i try to turn on my ipod the apple logo appears and then a battery with a exclemation mark in a litlle triangle appears, and once i got it on it won't play the songs, it just goes through them w/o playing it for a second. I can't figure it out. What should i do?

So, what does the iPod show on the screen when you connect it to your power source?
Have you tried resetting it while it's connected? To reset hold the MENU and SELECT (center) buttons until you see the Apple logo.

I feel like my phone got hacked, but it isn't jailbroken. Can someone please help me figure out what is wrong ?

Alright, so like 2 hours ago i was playing with my sudoku app, and the password screen for iCloud kept popping up, so I put i my password not really thinking anything of it but it came up again, and I put the password in maybe twice more before I just hit cancel; still came up. So I closed the app completely and then went back into it and it didn't come anymore so that was that. But then I was trying to text my boyfriend who also has an iPhone and it wouldn't send iMessages, and when I was texting him with regular texts he said it there were no letters. So I went into settings to turn off iMessage and turn it back on again and when it asked for my apple password to turn it on again, it kept saying that I wasn't putting in the right password even though I know that I was. Went to change my password through email, and lo and behold my mail app says 'Cannot Get Mail Failure to connect to server.' Alright, try to sign into my account on the internet (still on my phone), says I'm putting in the wrong password, I know that I wasn't. So reset that password as well, and I noticed a bunch of emails from Urban Outfitters about my 'forgotten password' ... I haven't tried logging into that recently and even still I know that password. But as for the messages between my boyfriend and I, they went back to iMessage after 'he' restarted his phone (?) weird but alright. I've tried restarting my phone, turning wifi off and on, nothing is working. Does anyone know what could be going on ?

The thread running through your explanation has to do with connectivity to your server. (iCloud out of the blue asking for password, unable to message your boyfriend, unable to access e-mail). You said that you boyfriend restart his device and then the two of you were able to then imessage. My best advice for you would be to go to settings to reset to reset network settings. Once this has been done you then will need to enter the name and password of your wifi. ONce this is done you then can attempt to check to see that all passwords are enter correctly.
Good luck.

Plz help me figure out what in the world is going on with my iTunes!!

Title of error:
QuickTime Handler Window: iTunes.exe - Bad Image
complete error message:
The application or DLL c:\...\iTunes\...\Mplugin.dll is not a valid Windows image. PLease check against installation diskette.
Things I have tried:
Uninstall and reinstall iTunes 6.05.02
Uninstall and reinstall QuickTime 7.1
Uninstall and reinstall BOTH itunes and QT (removing both before reinstalling either)
Uninstall and reinstall both (the second time using the QT version that is not bundled with iTunes [read on another post])
iTunes does eventually load, but starts the next song with EXACTLY 5 seconds left and plays the two songs concurrent. It does this on every song!!! I sync'ed my iPod to see if the newly added tracks were corrupt, but they play just fine if I disconnect the iPod. If I play a track from the iPod using iTunes, it will cut off the last 5 seconds, just like any track I attempt to play on iTunes. I know this violates a discussion group rule by listing two problems, but they both occured at the same time.
Windows XP

The application or DLL c:\...\iTunes\...\Mplugin.dll is not a valid Windows image. PLease check against installation diskette.
... isn't mplugin a variety of third party itunes add-on/plug-in?
if you've got third-party add-ons installed, try the techniques from this document to see if it helps with the itunes/QT error messages that you're getting:
Troubleshooting issues with 3rd-party iTunes add-ons

Need help with figuring out what I have?

My father recently passed away and I found a large sealed envelope from CISCO in some of his belongings.
I open it up and there is a welcome letter and two disks that are sealed.
Says:
Congratulations on purchasing Cisco IOS WebVPN. This Cisco IOS software feature set provides integrated SSL VPN functionality for Cisco IOS routers.
It is for a 25 concurrent users
Two different disk are in the package
1. Cisco End User License and Warranty Cisco Information Packet
2. Cisco Router and Security Device Manager
So can anyone tell me what exactly this is?
Is it still good to use or sell?
Any helpful insight would greatly be appreciated!
Thank you in advance,
Tammy

It's a feature license that has to run on a Cisco router. Most companies don't use a router for their VPNs but instead use a Cisco ASA firewall.
That said, the list price on that particular product is $750 but is is normally discounted 30-50% so has a fair market value of less than $500 and is of little to no use without a router to put it on. It may not even be legally transferable from the original purchaser (who likely bought it with a router they had in their company).

Please help me figure out what this kernel panic is about

Computer keeps crashing. Went to genius bar, said it was sticky windows, deleted that, came home, still an issue. I can't decipher what all the Console gibberish means.
Thu Apr 14 00:53:30 2011
panic(cpu 1 caller 0x55db30): "!pageList phys_addr"@/SourceCache/xnu/xnu-1504.9.37/iokit/Kernel/IOMemoryDescriptor.cpp:1 409
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x31e93a38 : 0x21b510 (0x5d9514 0x31e93a6c 0x223978 0x0)
0x31e93a88 : 0x55db30 (0x5e2be4 0x6b7a834 0x6b7a000 0x31e93c28)
0x31e93b08 : 0x555878 (0x5a85b00 0x3 0x5788a00 0x80)
0x31e93bf8 : 0x555e2d (0x5787680 0x80 0x5554a0 0x555590)
0x31e93c28 : 0x114692d (0x5787680 0x31e93c68 0x31e93c7c 0x31e93c8c)
0x31e93ca8 : 0x114a57f (0x5760200 0x5787680 0x5a85b00 0x1000)
0x31e93d18 : 0x113f364 (0x5760200 0x5787680 0xf4240 0x5825b80)
0x31e93d58 : 0x113f825 (0x5760200 0x5787680 0x0 0x15dc321)
0x31e93d98 : 0x15d5511 (0x57abe00 0x5825b80 0x0 0x2a94be)
0x31e93dd8 : 0x15d1800 (0x5803f00 0x581e14c 0x31e93e08 0x11d9a56)
0x31e93e28 : 0x15d2089 (0x5819e00 0x581e14c 0x0 0x0)
0x31e93e88 : 0x15d7b10 (0x5819e00 0x581e2fc 0x31e93eb8 0x15d5151)
0x31e93ed8 : 0x15d7c44 (0x5803f00 0x219b6bd2 0x31e93f58 0x57323d4)
0x31e93f78 : 0x22fd0d (0x5803f00 0x0 0x31e93fc8 0x550788)
0x31e93fc8 : 0x2a06dc (0x863ea0 0x0 0x2a06eb 0x609e9a4)
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOAHCIBlockStorage(1.6.3)@0x15cf000->0x15e1fff
dependency: com.apple.iokit.IOAHCIFamily(2.0.4)@0x113d000
dependency: com.apple.iokit.IOStorageFamily(1.6.2)@0x11d1000
com.apple.driver.AppleAHCIPort(2.1.5)@0x1143000->0x1156fff
dependency: com.apple.iokit.IOAHCIFamily(2.0.4)@0x113d000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
com.apple.iokit.IOAHCIFamily(2.0.4)@0x113d000->0x1142fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 139771855532
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 97911686668
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.19
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AudioAUUC 1.54
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.filesystems.autofs 2.1.0
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleBacklight 170.0.34
com.apple.GeForce 6.2.6
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.nvenet 2.0.15
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleUSBOHCI 4.1.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleHDAPlatformDriver 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleHDAHardwareConfigDriver 1.9.9f12
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Message was edited by: mfreda

In looking at the crash dump, it appeared that the dependant extensions refer to the Hard drive. That would also explain sluggishness at times.
My suggestion would be to run a disk utility. Repair permissions and also boot to your CD and run a disk utility to check on the volume.
Looking at the logs would be a great idea -- system log to see what was going on at the time.
A couple of other troubleshooting techniques that shouldn't hurt are resetting you PRAM and resetting the SMC.

My 2010 MacBook Pro started running slow a few days ago and is getting worse. I have run a report with EtreCheck that I can post. Can someone please help me figure out what's wrong and how to fix it. Thank you.

Problem started after I unintentionally downloaded some adware 4 days ago. After lots of aggressive ads slowed down my browser I downloaded and ran AdwareMedic which seemed to do the job and browser was back to normal. Then, possibly a coincidence, everything on the computer started running slower. I've backed up everything and have run a EtreCheck report.

When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

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