Help me get my data back on my phone wont you please please help me help me

(Above like the beatles song)Two days after getting a replacement 3G phone I can't get Itunes to recognise the phone so I can back it up to get my data on the Iphone. Any recommendations. Many hours on the phone to no avail so far. Below is a diagnostic.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
HP-Pavilion GQ562AA-ABG m9070a
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 6F3F138CE4B6D364
Current user is an administrator.
The current local date and time is 2010-02-24 20:34:21.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
AGERE OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod shuffle (2nd & 3rd Generation) running firmware version 1.0.4
Serial Number: 6V84634H436
iPhone 3G running firmware version 3.1.3
Serial Number: 889172BNY7K
PS thats not the Serial No in the phone.

Welcome to the discussions,
Did you already try to connect in recovery mode? http://support.apple.com/kb/HT1808
See "iPhone not recognized in Windows" for more possible solutions: http://support.apple.com/kb/TS1495

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