Help me I am having serious problems

 ;(
I was told I had to reformat the hard drive on my computer.  I cannot get the computer to recognize the modem....and there was no disk or drivers to help with the recognition.  Also it cannot recognize the PCI or PCI audio.   What do I do?  Help please...
Janet

The one I am on now is ME...can I create a boot disk?
Also how do I find out what kind of modem is in the computer?
same goes for the Pci and Pci audio?
All I know is that the computer has a MS-6178 main board.
When I open the case and look at where the telephone wire plugs in the flat thing says Audio Modem Riser...is that what it is.
I am sorry to ask so many questions but where I purchased the computer is out of business 2 years ago and it is 2 hours to the nearest computer store

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