Help me, I blocked iphone!
Hi, good afternoon. I am Andres from Ecuador.
I have a question, I bought an iphone 4 by ebay with ios 4.3 and It was working normally. Just 2 weeks ago I decided to update the software into ios 5.0.1but my iphone doesnt work any more. It is blocked and working just as an ipod.
Please, I need to know if it has solution?? What I should I do??
I am going to travel to Miami at the end of this month, if I carry my iphone to an Apple store, can somebody help me there??
thanks a lot.
Regards,
Andres
Was the phone locked? If there was some sort of modification to the phone or unauthorized unlock, updating the phone would re-lock it.
Check Settings > General > About > Carrier, and see what carrier is displayed. You may need a new SIM from that carrier.
Similar Messages
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last friday night my iphone5 hold up with two bud guys.. how can i block it so they connot used anymore my phone plss help me apple..i have a serial number here ti keep it so i thonk it can used i bought my iphone in japan.. THIS ISMY SERIAL NUMBER HELP ME PLSS APPLE ( serial nu.F1*****TWG ) iphone 5 32GB plss help me to block it right now.. godbless..
<edited by host>Hello Renvin29,
It sounds like you need to disable your iPhone remotely. I'm sorry to hear about your phone! The only way to do this with is Apple services is if you had Find my iPhone enabled. You have 2 options:
You can use this article to put the phone into Lost Mode and preserve your data on it, but prevent access to it:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Or you can just erase it remotely outright:
iCloud: Erase your device
http://support.apple.com/kb/PH2701
You should also take a look at this article for additional info on what to do about this situation:
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Thank you for using Apple Support Communities.
Take care,
Sterling -
To all of my friends in fb: please help me in blocking my stolen Ipad3 SN: DY*****VD1 thanks so much, I would greatly appreciate if culprit would learn his lesson!
<Edited by Host>Apple does not track nor block iPads. If it was equipped to access
cellular, report it to your cellular provider. Report the loss to your
local police. If covered by your insurance, report to your insurance
company.
Immediately change all of your passwords.
If you had previously set it up, you may be able to track it via
Find my iPhone.
Texas Mac Man has some excellent links in this thread:
https://discussions.apple.com/thread/4869627?tstart=270
Message was edited by: imobl added link to Texas Mac Man post -
HELP.i lost my iphone 4s in BANGLADESH. i have imei number and serial number. how find my device .
Help.I lost my iphone 4s in Bangladesh.I have imei number and serial number .how find my iphone 4s?
Unless you have Find My Phone activated, you cannot find it.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
i've blocked iphone 5 with password, and now it says that is not the correct one. how can i unlock it? or restore it?
Hi there itiago,
I would recommend that you take a look at the article below for more information on forgotten passcodes in iOS.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Hope that helps,
Griff W. -
Can a blocked iphone 4 still get wifi
Can an optus blocked iphone 4 still use wifi?
WiFi doesn't have anything to do with the carriers. See if this helps:
http://support.apple.com/kb/TS1398 -
Help needed on restoring Iphone..post IOS update..getting an error -1
Help needed on restoring Iphone..post IOS update..getting an error -1
try restarting your computer i had that problem i unplugged my phone from itunes restarted my computer and then it worked
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I am getting an 1015 error while updating Iphone 3G with latest iTunes pls help me to restore iPhone 3G
Try this and see if this helps http://support.apple.com/kb/TS3694#error1015
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Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair as it's just over a yr old so I've got a 24 month contract so 12 months with a phone that is not working right I have read loads of other people that have the same problem so how can they put it down to the phone and when asked where to take it was told to google it not happy at all apple u need to sort it out never again am I buying anything for yourselfs again DISTGUSTED would be an understatement
No joy at all they just keep saying it's the phone but was fine before update and @metasolaray why should I pay for extra cover when the fault is not the phone but the update they have put out for everyone to install and I am far from being the only person as there is hundreds of people going through the same with this update and it's not been the first time they messed it up
WIFI disabled - Greyed out since iOS 7 update on iphone 4s
56888 Views 229 Replies Latest reply: Dec 8, 2013 9:14 AM by Cheney1980 Branched to a new discussion.
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sugaaarbabe
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 9:18 AM (in response to Tarrantion82)
Apple should take resonsibility for this, otherwise they will lose lots of loyal customers. I have moved away from the ipad due to expense and am now very tempted to do so away from the iphone. Selling a product that prompts an update that breaks the phone is not good.
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punkinbits
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 11:31 AM (in response to Tarrantion82)
Have had the same issues with iPhone 4S since the upgrade. No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all. I gave in and tried the hair dryer method. Turned the phone off and hel d the dryer over the camera lense area for one minute. Turned the phone back on and to my shock, had wifi button back again. That was 2 days ago. Battery is lasting normal amount of time again and I can use wifi again! Hopefully this will last. I know it doesn't work for everyone but it doesn't hurt to try. Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.
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Shell1331
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:07 AM (in response to Tarrantion82)
I have exactly the same issue, apple are phoning me this evening. I am not happy and this has really put me off using iphone. It's my first iphone and if Apple don't fix it, it will be my last iphone!!
Like (1) Reply
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 3:17 AM (in response to Shell1331)
you will be fine if you have warranty
If not Apple won't want to know
I know I've tried but they will not help.
I've email bbc watchdog the consumer
Programme to see if they can help.
GOOD LUCK
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:47 AM (in response to Tarrantion82)
Mine happened to with an update. I had nothing wrong before that.
Like (0) Reply
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:50 AM (in response to lin777)
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
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ljguadagnini
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:11 PM (in response to justezenu)
Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.
Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.
My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).
At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.
Too sad, sorry but this is too much.
Like (4) Reply
Level 1 (0 points)
lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 5:08 AM (in response to ljguadagnini)
Join the IOS 7.02 not working club.COME ON APPLE DO SOMETHING YOU MUST B READING ALL THE
COMMENTS.ive emailed bbc watchdog consumer programme havent had reply yet.
Like (0) Reply
Level 1 (0 points)
Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:15 AM (in response to lin777)
I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.
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Level 1 (0 points)
Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:18 AM (in response to justezenu)
justezenu wrote:
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:58 AM (in response to Jungletooth)
Yes I had the same problem with 02 and apple no one wants to take the blame.Im glad you are writing to watchdog
As well every one must email them or write to them and I'm sure they will take up the problem for us all.
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vinayak4816
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 7:24 AM (in response to Tarrantion82)
no
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Jerome101
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 8:30 AM (in response to ljguadagnini)
I depend alot on my Iphone and this Wifi greyed out issue is really getting to me!! This caused me to lose some business, but I'm sure I will make up for that in Andriod World. Switching back to andriod should have never switched to apple in the first place.
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Deanmort13
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 9:22 AM (in response to Tarrantion82)
4s owner in the same boat as everyone else.
I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled. Was then told £150 for a new phone which I declined.
I've had iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.
Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.
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Coatezy
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 11:16 AM (in response to Tarrantion82)
Same problem with my partners iPhone 4s. Restored the device but still no luck. Going to book an appointment but it sounds like we wont have much luck as it is just over a year old.
Nexus 5 time I think for both of us.
Like (0) Reply
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Up to Discussions in iPhone Hardware Go to original post Reply to original post -
Please help me with the iphone 4 trouble
I'm using iphone4 and i saw a new update IOS7 and i press to update,the iphone is updating than it turn off for 5 minutes later it turn on again but with the app's logo and it start to repeat again and again and I can not connect to itunes to fix,I do not know what to do ,hope you guys will help me with the iphone,i reallly need it right now
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Christine Hua wrote:
the iphone is updating than it turn off for 5 minutes later it turn on again but with the app's logo and it start to repeat again and again and I can not connect to itunes to fix,
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
Hi.I need help.my iphone was Stolen .how can I get back my iphone. Serial No.DX******PMW.could you help me find my iphone.thank you very much.could you send me the ICCID number to help me find the iphone.if you can help me.
<Personal Information Edited by Host>
Sincerely a Chinese girl really need your helpSorry we are all users on this User Community No Apple Staff
Read this .
http://support.apple.com/kb/HT2526
Apple do not and cannot assist in finding stolen property ,that is the responsility of your Police -
please help i bought an iphone from ebay and it is unlocked and refirbished by apple how do i know what sim card to buy for it? iPhone 3G
Contact your chosen cellular provider to obtain a compatible SIM card.
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I would like to help me. My iPhone was lost and stolen and I didn't have configured Find My iPhone. So I could n't find it. Please help me to find it or delete my information and photos. This is my serial No: DN*****TWD.
<Personal Information Edited by Host>If you didn't set up Find My iPhone, there's nothing we can do to help you. Sorry.
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HT1937 Please help to check my Iphone is Lock or Word version?
Please help to check my Iphone is Lock or Word version?
Where did you purchase this iPhone (store name and country)?
What does the receipt say?
What does it say on the outside of the box?
Did the iPhone come with a SIM already installed? If yes, what does it say on the SIM?
What does it say when you look at Settings=>General=>Carrier? -
Help, just had my iphone 3 but can't connect to wifi, i get as far as the password put in the correct password but it won't accept it, any ideas?? Thanks
What type of encryption are you using with your wireless network -WEP or WPA?
If your wireless router supports both which it should unless it is quite old and you are using WEP, try switching to WPA which is much more secure than WEP which is important if you have a Windows PC or any Windows based device connected to your network.
In addition, when was the last time you checked Netgear's website to see if there is a firmware update available for your wireless router model that you haven't installed?
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