Help me I don't know my security questions and I want to buy a new app for my phone
I just bought an iTunes gift card and now I want to buy an app but it says my security questions are wrong and now I have to wait 8 hours because I put te wrong answer help me.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103282)
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I have a iPhone 3and i have to accounts with iTunes attached to it and I forgot the pass word on the phone so i opened another one and now i want that one on my phone but don't know how to do it. Pease help
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I can't make purchases with my Apple ID becuase I don't know the security questions and the reset password is old and doesn't exist anymore. What should I do?
Per the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
contact: Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
You don't see the link to send a reset email, which means you don't have a rescue address.
You see the link to send a reset email, but you don't have access to email at the rescue address. -
I don't know my security questions, and I don't have a rescue email. what do I do?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
i forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100018) -
I don't know my security questions what do I do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102790) -
I have set up my apple id years ago in my name- my husband recently used my id for his phone and has the email password changes going to him- I want to change this and no longer allow him access to my apple id. How do I do this? I don't know the securtiy questions.
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Please help me quickly i want q solve for my problem
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103282) -
I cant remember the answers to my apple security questions. So it wont let me buy anything on the itunes or app store. Please help.
The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. -
I forget my security questions and i want to buy something
What can i do to buy something ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103455) -
I forgot my security questions and I want to buy a movie?
I want to buy a movie and I forgot my security questions
Click here for information. If you can't get the answers emailed to you(it may take a few hours), contact the iTunes Store staff via the link in that article.
(79568) -
I used to have the @apple.com apple ID. Everything was working fine, but then one day I entered my password and it was incorrect. I tried to reset it but nothing was working. Then I tried to "forgot my Apple ID" on iForgot and found that it was automatically changed to @mac.com. I entered my Apple ID and Password but then it gave me "your Apple ID is locked for security reasons". I tried resetting my password but I don't think I had put any recovery email and apparently I entered a wrong Date of Birth.
What should I do to re-access my Apple ID?
Many thanks!Thank you randers4,
I just got off the phone with apple.
I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
Hope it works -
I don't know my security questions...
I don't know my security questions and I can't figure them out. I tried looking at different pages and I still cant figure out where the link is to send an email to reset the questions. How do I reset them?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104070) -
HT4798 If I don't know my security questions how can I reset it?
If I don't know my security questions how can I reset it?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(80618) -
I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.
You cannot do that. The AppleID you used to create the iCloud account is an active primary email address. The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well). You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
You can use your iCloud email/AppleID with iTunes, but it will be a separate account, so all your previous purchases remain tied to the other AppleID you have.
I don't understand your statement that you could not remeber your old AppleID password, as you would have had to use it to create the iCloud account in the first place (the first step of creating the iCloud account required you to login with your existing AppleID and password)?
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