Help me i need to get my security questions
i have forgotten my security questions how can i change them or get answers please as i cant buy products without the security questions
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107152)
Similar Messages
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iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154) -
I need help I can't remember my iTunes Security Questions and have no idea how to change them just used a $20 gift card
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?
You've checked the spam folder on your rescue email account as well as the inbox, and you've tried clicking the reset link a second time ? If you have, and you still haven't received the email, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
can somebody please tell me how to fix this. when i try to install appleworks this pops up
so please help me i need to get this on my macAppleWorks is a very old application and requires Rosetta to run under recent systems.
Lion does not include Rosetta.
If you browse this forum you will find many posts on this issue. -
I need to reset my security questions however there is no option to send a reset link to email address anyone help?
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.
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My old Apple ID is still showing when i need to reset my security questions. And i am not able to buy music on iTunes. someone help?!
All apps, all paid and free apps include DRM protection which is tied to the iTunes account/Apple ID that was used to download the apps. You will need to use the Apple ID that was used to download the apps to install app updates.
Apps downloaded with one Apple ID can't be transferred to another ID and accounts can't be merged. -
Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team. -
Why do I keep getting asked security questions that I did NOT choose to verify my apple ID? I cannot answer them and I cannot purchase from ITunes. In addition, I keep getting a message that I have to answer them because it is my first time purchasing from my computer and my son's IPOD touch. This is not the case.This is crazy because I have been purchasing from Itunes for a long time with the same apple ID on these devices! What is going on?
It may not be particularly helpful to you but I would not be surprised if the message number 2 refers to the verification you did that attracted message number 1.
Just a thought. -
How do you get new security questions and remove old security questions and get the system to recognize the new questions? I have changed the questions but everytime the security questions appear, they are the old ones that I do not remember the exact answers to.
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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Please help me to fix my problem in security question I've really forgot the answer,
Please let me know how to fix this, thank youYou set the answers to the security questions so that nobody else can access the iPad without knowing those answers. It's a security thing. You need to get your head around the importance of these answers. If we put all your data in a safe and gave you a password to open it, would you forget it? Twice? That is exactly what you have done.
Restore. The fate of your data is uncertain. -
HT201303 I need to reset my security questions
I need to reset my security questions as I happn to forgot way the were
If you already have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
I need to change my security question, but my e-mail won't change?
I need to change my security questions, but my rescue e-mail is not correct. I've tried changing it, but it won't change on the security questions. So now, whenever I send it, it's going to some e-mail that's not mine and not getting to me! Help?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104811) -
HT5624 I need to change my security question
One of my students changed the security question I need to get a new questions.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom
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