Help Me, Ipod won't do anything and is just saying "do not disconnect"

so this is the story my ipod was working fine and then when i plugged it into my laptop to update my songs it said that it might be corrupt and to try unplugging it and plugging it back in. I tried this and now all it says on the screen is "do not disconnect" (even though it's not connected) and every time i reconnect it to my laptop it doesn't recognize the ipod anymore and won't show up in itunes. I've tried the 5 R things that i can do but nothing is happening. Help me
Windows XP

Hello,
When you unplugged your iPod when it was done charging did you safetly remove the hardware from the computer before you unplugged the cord?
This is the SAFE way to unplug the iPod if you were previously unaware:
http://manuals.info.apple.com/en/iPodFeaturesGuide.pdf
Also, I would try resetting your iPod, you can do so by:
Holding the center and the menu button in for 6-10 seconds or until you see the Apple logo.
Hope this helps,
Ms D.

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My iPod is connected to my PC but constantly says "do not disconnect" it won't allow me to sync

my iPod is connected to my PC but constantly says "do not disconnect" it won't allow me to sync

Hi EMussio,
Thanks for visiting Apple Support Communities.
See this article for some help with safely disconnecting your iPod:
Safely disconnect iPod
http://support.apple.com/kb/ht1853
Once it's disconnected, follow the steps at this link to reset/restart your iPod:
http://www.apple.com/support/ipod/five_rs/classic/
If the sync issue persists, you may need to restore the iPod.
Best Regards,
Jeremy

IPod locked up while connected to the computer, "saying do not disconnect"

iPod locked up while connected to the computer saying "Do Not Disconnect"

Is it red? If so, then it's supposed to happen. As far as I know, there's no way around it.

IPod won't do ANYTHING, and isn't recognized by ibook

I have a brand new iPod mini. I installed the software, plugged it into my iBook G4, and the icon popped up in iTunes and everything seemed to be working...except that it said "Do Not Disconnect" on the screen and wouldn't go away...it was like that for over 6 hours. Eventually my computer went to sleep, and the cable was disconnected without being ejected properly. I tried plugging it back in and my laptop crashed. Now when i try and plug my iPod in, it makes a funny, quiet, high pitched beeping sort of noise...and the iPod isn't showing any pictures, or responding to any reset or restart methods. No pictures on the screen or anything! I've scoured the apple support website and can't find anything...and it's horribly frustrating! If anyone has any idea what to do please help me! (All my software is up to date as well)

Ok Rose, try the following instead
1. Put your iPod in Disk Mode, press "Select"+"play" keys.
2. connect your iPod with your Mac
3. Open disk utility
4. Click erase
5. Restore the ipod updater
further info read the following
Mitch 751, "Please read before you send your iPod to repairing" #22, 08:18pm Sep 3, 2005

My iPod Classic says to Use iTunes to Restore but whenever I plug in my iPod into my computer, iTunes doesn't detect it and while it's plugged in and not connecting, it just says "Do not Disconnect" with a 'no' sign blinking. PLEASE HELP!!

I've already tried putting it into Disk Mode but nothing happens. Tried restarting computer and a new USB cord but still not working!
PLEASE HELP!

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

40gb Ipod says "do not disconnect" all the time... please help!

My 40gb ipod just says do not disconnect all the time when it is connected to my pc. itunes says the update is complete and my computer is recognising the ipod.
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I'm having the EXACT same problem... it all started after I did the iPod software updater...
HELP!!
BTW - my iPod is the 20GB
iPod is running fine (otherwise), but will not update, even though iTunes says update is complete. iPod screen continuously flashes Big Red Do Not Disconnect screen.
Oy.

IPod not showing up in itunes, iPod screen says Do Not Disconnect

I just got a nano, and installed the itunes software on the computer. It was working fine, I even put some songs in it, the Do Not Disconnect screen came up, and so I hit the eject button. As soon as I did that, the PC froze and so did the nano. Now, whenever I put the iPod in the USB port, and open itunes, the Do Not Disconnect Screen comes up, and the iPod is not listed under the Source list in itunes. What can I do?

That happened to me on numerous occasions. if you have more than one user on your computer using itunes, it may be connecting to the other user.
also if you have a window's computer, this link may help.
http://docs.info.apple.com/article.html?artnum=61711
good luck!

Used IPod Updater - IPod keeps saying Do Not Disconnect

I had to restore my IPod because of an issue with it. Now when I plug the IPod into my computer it says I need to use the IPod Updater to update my software. I did this last nite at 6 PM and it still says Do Not Disconnect. It has been almost 12 hrs. Help! I would like to use it on my business trip coming up.

Updating the iPod software shouldn’t take any longer than a few minutes.
First of all, try clicking on the little x in the top corner, which might take you to the next stage in the process. Sometimes it gets stuck.
If this doesn’t work, shut down the computer, disconnect the iPod, restart the computer, run the updater again, and connect the iPod when prompted.

My ipod nano 7th generation won't play anything and when i click "radio" it says to plug in headphones when they're in. Can anyone help me with this problem?

my ipod nano 7th generation won't play anything and when i click "radio" it says to plug in headphones when they're in. Can anyone help me with this problem?

Get a flashlight and make sure there is no obstruction/dirt/debris in the Nano headphone jack. Be sure you plug the headphones all the way in, the plastic on the headset jack should be flush with the body of the Nano.

My ipod won't turn on and my computer doesn't recognize it, i have tried to reset it but it still won't do anything please help

my ipod won't turn on and my computer doesn't recognize it, i have tried to reset it but it still won't do anything please help

Try here.
iPod Troubleshooting Assistant
Make sure and select the correct iPod.

Help my iPod won't let me download apps... I'll put my password in then it takes me to the app but then is just goes away then I do it again an it won't load or it will just go away again plz help I want to get apps

Help my iPod won't let me download apps... I'll put my password in then it takes me to the app but then is just goes away then I do it again an it won't load or it will just go away again plz help I want to get apps

You said you updated yur 1G iPod to 4.2.1. A 1G can only go to 3.1.3 and thus you must have jailbroken it to get to 4.2.1 and that can cause problems.
ArealDJ wrote:
I have the same problem.. apps won't download and won't open. I have a 1st Gen ipod touch and recently upgraded my MacBook Pro (2012) and as soon as I upgraded the iPod Touch to 4.2.1, this happened. I restored to factory defaults and still cannot dl and open apps. Any way to diagnose this problem? Apple tech charges $29.99 for out of warranty products and if I am reluctant to pay with them telling me its simply a hardware problem.

Help! iPod won't work or connect to XP

Please choose the appropriate forum for this topic. Thank you. All the music was erased off my 5G 30GB iPod Video last week for some reason (interestingly, the photos were still there). When connected to iTunes, it gave me an error message about needing to "reinstall the iPod software."
Today, I got a new hard drive and installed XP Pro on it. I connected the iPod via USB and the little taskbar bubble popped up saying "Found new hardware -- iPod." Next, I installed the iPod + iTunes software from the CD, restarted the PC and run iTunes. My PC and iTunes didn't indicate that the iPod was connected, so I plugged the USB cable into another slot -- nothing. (I know it isn't the USB because I plugged in a thumb drive and it works fine). I've also tried to update/restore the iPod... but alas, I can't because it's not recognized.
What happened to the iPod is even stranger. After the hard drive was wiped, I was able to turn it on and off and view photos. Now, it only displays the white Apple logo with the black background. The backlight keeps switching on and off randomly, the iPod won't turn off, and the hard drive is making the same noise it does when you change a song, only every few seconds (I assume it's doing this because it keeps turning the backlight on and off constantly).
I've only been able to use the iPod one week out of the two weeks I've had it -- and I'm really disappointed about it. Will I have to send it back to Apple? (hopefully under the 30 or 90 day warranty, whichever I qualify for)
Help is appreciated.
Luke
5G Video 30GB Windows XP Pro

In order to restore it, it has to show up on the desktop, I think. It doesn't. I downloaded the software, and it's waiting for me to plug in the iPod (which is plugged in).
I actually have been reseting it every minute or so since I read your post. Before I restore it, the battery icon doesn't show any lightning bolt or motion. Then if I restore it, it appears to be charging for a short time. I was wondering if I was going to have to charge it in lots of short increments (I don't have the optional charger).
I dug out the manual from under the desk. And it says that if it is extremely low on power, I may need to leave it charging for 30 minutes before it is recognized. I think from a sentence in there: "Leave iPod mini connected until at least the battery icon animates." So, maybe it is actually charging when it appears to be unconnected and has no lightening bolt.
I've turned it off and left it plugged in and am waiting for a charging battery icon to appear. If that doesn't work, I will try leaving it on and plugged in (so far it just turns off when I do that). Again, any suggestions are welcome.

HT1459 I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????

I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????

No one here said anything about an update or your device needing it.
FYI, you are not addressing Apple here, we are all users like yourself.
If the device is in recovery mode, the only option is to restore it. All data on the device is gone. This should not be an issue if the device has been used as designed and regularly synced/backed up.

So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Brand new Ipod touch. we attached to the computer because we don't have wifi. Now what. We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.

Brand new Ipod touch. We attached to the computer because we don't have wifi. Now what? We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.

To get iTunes to see your iPod:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Help Me, Ipod won't do anything and is just saying "do not disconnect"

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