HELP ME, ITUNES RELATED GARBAGE

Okay guys, get this.. I have no songs on iTunes (long story) SO i decide to buy 11 new songs, I plug the iPod in and it doesnt load them to the iPod, it says im not authorized to listen to the songs? when i bought them on iTunes? And they are sitting in my library and not loading to my docked iPod Mini, this is crap, help!

Crap? Don't think so. See this.
Music store authorization.

Similar Messages

TS1368 I cannot access the iTunes store or anything iTunes related on my computer. I've tried everything recommend here. Can anyone help??

I cannot access the iTunes store or anything else iTunes related on my computer. I've tried everything I can find and nothing seems to work. I've changed the firrewall settings, I've uploaded the latest version of Windows and iTunes. I've ran the diagnostics..nothing. If I hit the help button on the diagnostics page...I can't get iTunes help because I don't have connection!!!!! Any help please!!!

I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

ITunes Plus Upgrade--No help from iTunes Support

I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
Here is my problem..
I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
Dear Tom,
Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.
Sincerely,
iTunes Store Team
Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
Anyone have any ideas.

This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

Help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod

Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista

Help with iTunes database and Time Machine after Lion clean install

I did a clean install of OS X Lion and think I've given myself problems with my Snow Leopard Time Machine backup and with my iTunes Library database files.
My iMac (2007) had become very sluggish so I opted for a clean install. Before the install of Lion my Snow Leopard 10.6.8 internal 1TB HD was at about 600GBs. I was using Time Machine to backup to an external 1TB drive. I had my iTunes 10.? library on the same drive.
For the Lion install I partitioned my internal 1TB HD into two partitions - a 250GB Lion boot partition and the rest for Lion data files.
Now I have two problems - 1. I can't work out how to re-connect my Time Machine backups, since they were related to a much bigger original drive, and 2. I can't seem to find my iTunes database files.
I also don't want to restore any application files at this stage, as I'm determined to do a fresh install of only the applications I need as I go along, and hopefully avoid the issues of sluggishness I had with Snow Leopard.
I have all my iTunes files in their pre-Lion external HD folder, but that folder does not seem to have the iTunes Library.XML or iTunes Library files. I didn't delete them so I'm hoping they were in my iTunes folder on my SL boot drive. But that drive was deleted during the install, so I'll be depending on Time Machine to restore the database.
Can anyone suggest a way to deal with Time Machine for my Lion install, and a way to restore my iTunes database? I'd like to keep as much of the Snow Leopard Time Machine data as I can, while continuing to do Time Machine backups from my Lion installation.
Anyone know where iTunes stores those database files, if not in the external drive iTunes folder? Spotlight search doesn't find the files, but is there a way to search my old Time Machine backups without having the Time Machine backups folder re-connected in Lion?
Thanks.

My iTunes folder is organised like this if it helps:
And iTunes uses them from the Prefrences like this:
Regards,
Colin R.

HT4527 how to transfer info to a mac book pro from a pc i need to get my iTunes and other iTunes related items off of my old computer so i can sync my phone and get my music

how to transfer info to a mac book pro from a pc i need to get my iTunes and other iTunes related items off of my old computer so i can sync my phone and get my music.
I have already tranferd some info to an external hard drive i just need to get my itune items. also i have heard if you plug your phone to a differnt computer you lose of you information.
i need help please.

The tv is a extended display on your mac like a second moitor you want to mirror them (same thing on both)
This should help you

Help! Itunes will not install because it cannot access and HKEY

Error reads as follows:
Coult not open key:
HkeyLOCALMACHINES\software\classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.
I ran regedit and found that this Hkey does not exist in the registry.
I just bought this Nano. Why won't Apple help me with the install. At this point I feel like taking this piece of junk back to the store and buying a piece of hardware that is not dependent on a piece of software that cannot even be installed.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!, Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!

Please help! Itunes fails to open on my macbook pro. I have removed itunes and reinstalled it and it still will not work!

Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

My question is Itunes related. How do you prevent a playlist saved in Itunes from alphabetizing the song list created. I wanted to keep the original order, and somehow everything was alphabetized without requesting it.

My question is Itunes related. How do you prevent a playlist saved in Itunes from automatically alphabetizing the song list. I had a specific order of songs that I wanted, and Itunes somehow automatically alphabetized them. Is there a way to turn that feature off, and/or get them back to the original order? I also noticed that once a playlist has been created, I cannot manually changed the order of the songs from my desktop.. Any suggestions?

That's just the sort order. It's displaying the media alphabetically because you have clicked on the NAME column near the top of the iTunes window.
Click on the little triangle above the column of numbers (usually on the far left side of the main iTunes window) and the media will sort in the order in which you added each item to the playlist.
You can easily reorder songs within a playlist: Click and HOLD on the song you wish to move, then drag-and-drop it wherever you like.

Need some help: my itunes won't sync with my iphone anymore. Both softwares are up to date and I've reinstalled itunes. After I reinstall, it syncs. But then when I reboot my computer, it no longer syncs anymore and I have to keep reinstalling itunes. Tho

Need some help: my itunes won't sync with my iphone anymore. Both softwares are up to date and I've reinstalled itunes. After I reinstall, it syncs. But then when I reboot my computer, it no longer syncs anymore and I have to keep reinstalling itunes. Thoughts???

thought that it was possible to have the same iTunes library on any machine that was authorised, a kind of cloud-iTunes I guess.
That would convenient, but sadly it is not the case. Sorry!
Either way your welcome and best of luck!
B-rock

Help! iTunes has completely disappeared off my iPhone 4s, yes the program, not just the app, and all my music has gone! How can I get this back? Thanks!!

Help! iTunes has completely disappeared off my iPhone 4s. Yes the Program, not just the app! All my music has just vanished! How do I get this back!!
(p.s. I do suspect a deletion has occurred courtesy of my 4 year old nephew, some other stuff has gone too, but beats me how he deleted a whole program!!!)

Hi clorowan
I found the following information that may be helpful:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

HT203163 can anyone help when itunes wont open in windows 7

Can anyone help when itunes wont open at all in windows 7

I'm having the same issues with windows 7 32 bit. I can download iTunes, the icon appears on my desktop, but when I go to double click on it to open nothing happens. not even an error message.

Apple programs, Help, Mail, iTunes, Safari, Quicktime will not launch.

Recently we downloaded some upgrades from Apple and now Help, Mail, iTunes, Safari and Quicktime will not launch. The icon dances on the dock, and the operating system records the program as having opened, but the program does not come up and the icon menu on the dock still displays open rather than quit. I have tried re-installing the programs to no avail.

"Repair disk was unable to repair these"
Any one of the following may fix the directory damage:
DiskWarrior
Highly recommended for *directory damage* repairs.
TechTool Pro
Multi-functional utility.
Drive Genius Multi-functional utility.
You will need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.
You must use the versions that are compatible w/your OS system & keep the utilities updated to avoid damaging/harming/trashing your system.

Help! iTunes doesn't recognized any of our devices. What can I do?

Help! iTunes doesn't recognized any of our devices. What can I do?

http://support.apple.com/kb/ts1591

HELP ME, ITUNES RELATED GARBAGE

Similar Messages

Maybe you are looking for